Business support Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Care Navigator
Sutton Coldfield Group Practice (SCGP) - NHS —Sutton Coldfield
- £12.71 an hour
- Part-time
- Microsoft Word
- Accounting
- In-person
Quick apply
Data Entry Administrator
River Motorhomes —Minworth
- From £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14h
Copywriter
JE Consulting —Sutton Coldfield
- £27,000 a year
- Full-time
- Hybrid work
Quick apply
HR & Admin Executive
Vanilla Underground —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
- Free parking
Quick apply
1d
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
1d
Office Assistant
Realtor Support Network —Birmingham
- £24,000 - £30,414 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
1d
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Estate Agent
The Property Experts —Sutton Coldfield
- £8,400 a month
- Remote
- Sales
- Administrative experience
3x Business Support Assistant - (Term Time Only)
U101B Executive Support —Birmingham
- £22,653.35 - £23,414.77 a year
- Full-time
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
10d
Customer Support Agent
Gymshark —Solihull
- £26,780 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee discount
- Gym membership
Quick apply
7d
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
10d
Retail Sales Assistant
Eurochange —Tamworth
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
4d
Retail Customer Service - 30 Hours
Betfred —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
11d
Accounts Assistant
Jackson's Recovery Ltd —Birmingham
- £29,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
Quick apply
3d
Part-Time Recruitment and HR Assistant
Jones Weatherproofing —Walsall
- £13.75 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Customer Assistant
Lidl —Birmingham
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
9h
Vehicle Finance Assistant
Big Motoring World —Cannock
- Up to £27,693 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
3d

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Care Navigator

Sutton Coldfield Group Practice (SCGP) - NHS -
Sutton Coldfield

Quick apply

Job details

Part-time
£12.71 an hour

Benefits

Company pension

Qualifications

Microsoft Word
Accounting
Payroll
Medical terminology
Communication skills
Negotiation

Full job description

SCGP mission statement and values:

PASSIONATE ABOUT HEALTH – COMPASSIONATE WITH PEOPLE

Our vision is to be a bold and innovative general practice which is integrated in the community and delivers quality care in partnership with our patients.

All members of the SCGP team are dedicated to providing a quality service in order to achieve safe health services, which meet patient needs.

Good general practice is based on good doctor and patient relationships requiring trust and mutual respect. We believe this is basic to good patient care. We work in a partnership with our patients.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers are expected to share this commitment and undergo rigorous pre-employment checks, including enhanced DBS checks where required. Safeguarding is at the heart of everything we do, ensuring a safe and supportive environment for all.

Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?

If so, then this opportunity may be perfect for you!

We are looking for Care Navigator's based in our Care Navigation Centre to support our patients with booking appointments and navigating patients to our online service provisions.

You will work with a busy team and have some experience in a similar role and whilst previous experience of working in a healthcare setting would be beneficial it is not essential as we will provide you with a comprehensive training package at induction.

You must have a high level of IT literacy, be empathic and able to deal with diverse and demands calls and emails. Caring for our patients is top priority and we deal with hundreds of enquiries on a daily basis. Our team is based at our Ley Hill Surgery where we support all of our 6 practices within Sutton Coldfield. You may, from time to time be asked to work in other practices with SCGP.

Our Care Navigators will need excellent communication skills, have the ability to work under pressure and undertake multiple tasks while working to time constraints and key performance indicators. Professionalism will need to be maintained at all times together with complying with patient confidentiality and GDPR.

Main purpose of role

· To answer phones in a polite, timely and patient focused manner

· To encourage patients to utilise our online services including our online appointment booking system, NHS App and our online services

· To follow processes and procedures ensuring that the patient identification protocol is utilised every time

· To have a good understanding of common medical terminology

· Signpost patients over the phone to the most appropriate professional body or service

· To follow the Care Navigator Guide when completing prescription requests, blood results and all other medical enquiries.

· Contribute to the continuous improve of the service by completing mandatory and other training as appropriate

· To receive routine information from our patients and signpost to relevant work colleagues within the Group

Abilities Skills and Experience

· Previous experience in NHS environment as a care navigator or similar role

· Experience in using computerised systems and a good working knowledge of all Microsoft packages

· Working within a busy a team environment

· Conflict management skills

· Excellent communication skills

· Ability to multitask and work under pressure

· Ability to communicate and negotiate well with patients and colleagues

· Ability to work independently and flexibly as part of a team

Hours:

Role 1: (20 hrs per week) Monday to Friday 07:30 - 11.30

The role below requires flexibility: Monday to Friday - 07:00 and 19:00 (floating role)

Role 2: (25 hrs per week) Monday to Friday 14:00 - 19:00

Salary: £12.71 p/h

Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles:

· In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

· They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with SCGP policies and procedures relating to confidentiality and the protection of personal and sensitive data.

If upon you joining SCGP, you are currently a patient at one of the SCGP practices, you will be asked to transfer to a different practice. During your probation, unless there is no other alternative available for you, you will be expected to transfer to another practice to ensure that you are not treated by a colleague.

If you are successful during the shortlisting stage, you will receive further information about attending an assessment day with us.

Closing date: 23rd June 2026

Please note, this role is NOT eligible for sponsorship.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

business support jobs in sutton coldfield, wmd

Care Navigator

Data Entry Administrator

Copywriter

HR & Admin Executive

New Business Adviser

Office Assistant

Customer Service Advisor

Estate Agent

3x Business Support Assistant - (Term Time Only)

PA and Office Manager - WMG Academy Solihull

Customer Support Agent

Business Support Administration Manager

Retail Sales Assistant

Operations Officer, UKPPS

Retail Customer Service - 30 Hours

Accounts Assistant

Part-Time Recruitment and HR Assistant

Retail Customer service & Sales Advisor

Customer Assistant

Vehicle Finance Assistant

I want to receive the latest job alerts for business support in sutton coldfield, wmd

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