Front desk manager Work, Jobs in Sutton On The Forest, Nyk (with Salaries)

Service advisor / Front of house manager
RCM 4x4 Limited —York
- £29,120 - £41,600 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
5d
Front Office Manager
Rudding Park Harrogate —Harrogate
- From £37,000 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
Front Office Manager
Radisson Hotel Group —York
- £29,959.93 a year
- Full-time
- Customer service
- Hotel
- Driving
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express - York East —York
- £28,500 a year
- Full-time
- Hotel
- Free parking
- Employee assistance programme
Guest Services Manager
Swinton Park Hotel —Masham
- £32,000 a year
- Weekend availability
- Hospitality
- Hotel
- Continuous improvement
- Annual leave
- Employee discount
Quick apply

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front desk manager jobs near sutton on the forest, nyk

Service advisor / Front of house manager

RCM 4x4 Limited
York

Quick apply

Job details

Full-time
£29,120 - £41,600 a year
5 days ago

Qualifications

Customer service
Upselling
Organisational skills
Cash handling
Communication skills
Mechanical knowledge

Full job description

Job Summary

We are seeking a professional and personable Service Advisor / Front of House Manager to oversee the customer experience and manage the front-of-house operations within our Land Rover service centre. The ideal candidate will possess excellent customer service skills, a good understanding of mechanical processes, and the ability to upsell services effectively. This role involves coordinating appointments, managing customer interactions, handling cash transactions, and ensuring a smooth flow of daily operations to enhance customer satisfaction and maximise revenue.

Responsibilities

Greet customers warmly and professionally upon arrival, providing a positive first impression of the business
Schedule service appointments and manage the booking calendar efficiently
Advise customers on additional services or repairs through upselling techniques, ensuring their needs are met while maximising sales opportunities
Maintain clear communication with technicians regarding vehicle status and customer expectations
Handle cash transactions accurately and process payments securely
Manage customer queries and concerns promptly, ensuring high levels of satisfaction
Oversee the cleanliness and organisation of the front desk area to present a professional environment
Support inventory management for parts and promotional materials as needed

Experience

Proven experience in a customer service role within the automotive or retail industry is preferred, Land Rover Experience is a bonus
Strong mechanical knowledge or familiarity with vehicle systems is advantageous but not essential
Demonstrated ability to upsell products or services effectively while maintaining excellent customer relations
Experience in cash handling and processing transactions accurately
Excellent organisational skills with the ability to multitask in a fast-paced environment
Exceptional communication skills, both verbal and written, with a friendly demeanour that fosters trust and rapport with customers

This role offers an engaging environment where your interpersonal skills and automotive knowledge can thrive. We value proactive individuals who are committed to delivering outstanding service whilst supporting our team’s success.

Pay: £29,120.00-£41,600.00 per year

Work Location: In person

Quick apply

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