Housing officer Work, Jobs in Sutton Scotney, Ham (with Salaries)

Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Facilities Administrator
Hampshire Hospitals NHS Foundation Trust —Winchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
7d
Resident Liaison Officer
Wates —Winchester
- Customer service
- Communication skills
7d
Housing Officer
i-Jobs —Portsmouth
- £18.12 an hour
- Full-time
- Driving
- In-person
- Communication skills
Quick apply
9h
Property Compliance Intelligence Officer
Aster Group —Andover
- £37,677 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Continuous improvement
- Employee assistance programme
9d
Local Authority Designated Officer
West Berkshire Council —Newbury
- Up to £63,771 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Marketing & Communications Officer (Services)
The Society of St James —Southampton
- £17,445 a year
- Part-time
- Hybrid work
- Social media management
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Housing Assistant
Pinnacle Group —Gosport
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Relations Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Customer service
- Data entry
- IT
6d
Housing Fire Safety Manager
New Forest District Council —Lyndhurst
- £59,530 - £65,089 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
3d
Maintenance Officer
YMCA Fairthorne Group —Basingstoke
- £26,500 a year
- Full-time
- Computer literacy
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Homelessness Relief Officer x2
New Forest District Council —Lyndhurst
- £31,161 - £34,654 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
7d
Neighbourhood Rural Crime Officer - Transferee
Wiltshire Police —Salisbury
- Full-time
- English
- Annual leave
- Gym membership
Security Officer - 6 month fixed term
The Westgrove Group —Basingstoke
- £13.99 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
9h
Senior Planning Officer - EH0353
East Hampshire District Council —Petersfield
- £43,432 - £51,126 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Housing & Support Officer
Transform Housing & Support —Farnham
- £28,000 a year
- Full-time
- Microsoft Outlook
- No experience needed
- Annual leave
5d
Senior Technical Officer
Hertfordshire County Council —Farnham
- £48,226 - £53,460 a year
- Hybrid work
- English
- Driving
- Contracts
12d
Development Management Team Leader - EH0352
East Hampshire District Council —Petersfield
- £57,703 - £64,918 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
Home Adaptations Team Manager
Southampton City Council —Southampton
- £57,755 - £65,222 a year
- Full-time
- Hybrid work
- Management
- Team management
- Case management
- Employee assistance programme
- Employee discount
11d

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
5 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in sutton scotney, ham

Resident Liaison Officer

Facilities Administrator

Resident Liaison Officer

Housing Officer

Property Compliance Intelligence Officer

Local Authority Designated Officer

Marketing & Communications Officer (Services)

Housing Assistant

Customer Relations Officer

Housing Fire Safety Manager

Maintenance Officer

Homelessness Relief Officer x2

Neighbourhood Rural Crime Officer - Transferee

Security Officer - 6 month fixed term

Senior Planning Officer - EH0353

Resident Liaison Officer

Housing & Support Officer

Senior Technical Officer

Development Management Team Leader - EH0352

Home Adaptations Team Manager

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