Customer specialist Work, Jobs in Sw6 (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
Customer Support Specialist, OntheMarket - London
CoStar Group —London
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Annual leave
Sales Assistant - UNIQLO Watford
UNIQLO —London
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Retail Sales Assistant - White City
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
Premier Property Education —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Administrator and Call Centre Controller
Euro Car Parks —London
- £13.21 an hour
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
General Assistant
GLL —London
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
22h
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Immigration Caseworker
Home Office —Croydon
- £36,110 - £37,193 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Customer Service and Administration Assistant
amicable —London
- £28,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
13d
Retail Sales Assistant - Battersea
Nespresso —London
- £14.80 an hour
- Full-time
- Sales
- Communication skills
- Annual leave
Prague, Czechia - Customer Support
Daytrip —London
- Weekend availability
- Hospitality
- English
- HTML
8d
Receptionist
Bupa Dental Care —London
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Shopfloor Assistant
Selco —Kingston upon Thames
- £13.35 an hour
- Full-time
- Employee assistance programme
- Employee discount

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
London

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Microsoft Office
Administrative experience
Fundraising
Relationship management
Communication skills
Negotiation

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

customer specialist jobs in sw6

Telephone Fundraiser - Full Time Contract (Remote)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Support Specialist

Customer Support Specialist, OntheMarket - London

Sales Assistant - UNIQLO Watford

Retail Sales Assistant - White City

Welfare Advice Officer

Customer Service Representative

Business Support Administrator

Administrator and Call Centre Controller

General Assistant

Customer Support Specialist

Customer Resolutions Advisor

Immigration Caseworker

Customer Service and Administration Assistant

Trainee Customer Resolutions Advisor

Retail Sales Assistant - Battersea

Prague, Czechia - Customer Support

Receptionist

Shopfloor Assistant

I want to receive the latest job alerts for customer specialist in sw6

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