Manager Work, Jobs in Swaffham, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Youth Leader (Swaffham All Services Unit Cadet)
St John Ambulance —Swaffham
1d
Deputy Manager
Cera Care —King's Lynn
- £32,000 a year
- Leadership
- Employee assistance programme
- Referral programme
Senior Manager
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £66,582 - £77,368 a year
- Full-time
4d
Shift Manager
Greggs —Thetford
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Operations Manager
Stephen Green and Associates —Attleborough
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Locality Operational Manager
Norfolk and Suffolk NHS Foundation Trust —King's Lynn
- £57,528 - £64,750 a year
- Full-time
- Communication skills
5d
Community Team Manager
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
5d
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
4d
Clinical Director
East of England Community Health and Care NHS Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Leadership
3d
Youth Leader (Ashill All Services Unit Cadet)
St John Ambulance —Ashill
1d
Quality Manager - Full Time
5 Star Cases Limited —Wisbech
- From £17 an hour
- Full-time
- Microsoft Word
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
Benefits Manager
West-Norfolk —King's Lynn
- £42,287 - £46,269 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Store Manager
Vision Express —Norwich
- Leadership
- School
- Annual leave
- Employee assistance programme
Assistant Manager
Farmfoods —Norwich
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
2d
Office Manager
Atkinson Moss —Attleborough
- Customer service
- Microsoft Office
1d
Operations Manager
Southgates & The Woottons —King's Lynn
- £22.97 - £24.70 an hour
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
8d
Deputy Manager
Iceland —Thetford
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Cell Leader
Kinnerton Confectionery —Fakenham
- £38,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Youth Leader (Dereham Youth Services Unit Cadet)
St John Ambulance —Dereham
1d

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Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

manager jobs in swaffham, nfk

Customer Experience Team Leader

Youth Leader (Swaffham All Services Unit Cadet)

Deputy Manager

Senior Manager

Shift Manager

Operations Manager

Locality Operational Manager

Community Team Manager

Assistant Manager - The Stables

Clinical Director

Youth Leader (Ashill All Services Unit Cadet)

Quality Manager - Full Time

Benefits Manager

Store Manager

Assistant Manager

Office Manager

Operations Manager

Deputy Manager

Cell Leader

Youth Leader (Dereham Youth Services Unit Cadet)

I want to receive the latest job alerts for manager in swaffham, nfk

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