Property management officer Work, Jobs in Swaffham, Nfk (with Salaries)

Housing Officer
Bromford Flagship Livewest —Thetford
- £33,803.26 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Head of Finance and Treasury
Freebridge Community Housing —King's Lynn
- £93,012 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
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OCS Group —Dereham
- £13.10 an hour
- Weekend availability
- Driving
- Travel
- Communication skills
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Housing Officer

Bromford Flagship Livewest
Thetford

Apply Now

Job details

Full-time
£33,803.26 a year

Qualifications

Driving Licence
Communication skills

Full job description

At Bromford Flagship Livewest, we’re committed to solving the housing crisis in the East of England. We’re now looking for a passionate and proactive Housing Officer to join our Victory Housing team and help make a real difference to our customers’ lives.

In this role, you’ll deliver a supportive, customer-focused approach to tenancy management, ensuring our customers can enjoy their homes and successfully sustain their tenancies. You’ll play a key role in bringing our vision of “Housing Made Simple” to life—making it easier for customers to rent their homes while ensuring compliance with relevant legislation and policies.

Please note: This role will cover the mid Breckland area, including Dereham or Broadland, Norwich or South Norfolk - but travel is expected to other parts of the company's geographic operating area and offices.

Location: Dereham (base)

Hours: Full Time - 37 hpw - Monday-Friday

Contract: Permanent + Car

What You'll be Doing

Managing a varied caseload of tenancies, prioritising support based on customer needs
Building strong relationships with customers, providing guidance and support to sustain tenancies
Addressing tenancy-related issues such as safeguarding, hoarding, mental health concerns and property condition
Supporting the management of tenancy breaches and investigating tenancy fraud
Working closely with colleagues and external partners to deliver the best outcomes for customers
Providing clear, empathetic communication—even in complex or sensitive situations

What You'll Bring

Strong communication skills, with the ability to explain complex issues in a clear and engaging way
A compassionate and empathetic approach to customer service
The ability to manage and prioritise a busy caseload effectively
A proactive, solution-focused mindset
GCSEs (or equivalent)
A full UK driving licence and willingness to travel

For further details on the role and its responsibilities, click here to view the Housing Officer - The Part I Play document.

What We Offer

The opportunity to make a genuine difference in your community
Ongoing development, including knowledge of housing law and the wider housing sector
The chance to build relationships across a forward-thinking organisation
A supportive team environment with a strong focus on learning and growth
Competitive salary
Company Car
Progression opportunities

For information on the full benefits package, click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Please make sure to check your email and spam folders regularly for email correspondence.

Important information

Closing Date: 2nd July 2026. (Midnight)

Interview Date: 17th July 2026

Applications may be reviewed, and candidates invited to interview ahead of the close date.

No Agencies please.

About Us
Victory Homes is part of Bromford Flagship Livewest. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.

Apply Now

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