Clinic manager Work, Jobs in Swallowfield, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Regional Development Manager
Dentopedia Group —Reading
- £41,600 - £55,000 a year
- Weekend availability
- Travel
- Leadership
- Employee discount
Quick apply
Pharmacy Support Manager
Montu UK —Winnersh
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
Aesthetic Clinic Manager
SHAPINS Clinic —Farnham
- £30,000 - £40,000 a year
- Full-time
- Management
- Sales
- Supervising experience
- Store discount
- Annual leave
Quick apply
5d
Clinical Services Manager – Imaging
Circle Health Group —Guildford
- Up to £67,000 a year
- Full-time
- Hospital
- Customer service
- Supervising experience
- Employee discount
- Life insurance
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Clinical Services Manager – Theatre
Circle Health Group —Reading
- Up to £65,000 a year
- Full-time
- Hospital
- Team management
- Organisational skills
- Employee discount
- Life insurance
Radiology Team Lead
Spire Healthcare —Reading
- Full-time
- Management
- Supervising experience
- Leadership
- Annual leave
9d
Clinic Manager & Senior MSK Physiotherapist
Bodyset —Farnham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate HR Business Partner
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £63,665 - £70,887 a year
- Full-time
- Management
- Supervising experience
- Human resources
10d
Clinical Services Manager – Wards, Day Case and Pre-Assessment
Circle Health Group —Reading
- Up to £68,500 a year
- Full-time
- Hospital
- Master's degree
- Business development
- Annual leave
- Employee discount
Clinical Chair – 24 Month Fixed Term Contract
Circle Health Group —Basingstoke
- Up to £121,894.05 a year
- Part-time
- Leadership
- Communication skills
- Employee discount
- Life insurance
11d
Superintendent Pharmacist
Montu UK —Winnersh
- £100,000 - £110,000 a year
- Full-time
8d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
12d
Senior Administrator – Adult Community Services
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Part-time
5d
Health Visitor
Berkshire Healthcare NHS Foundation Trust —Reading
- £38,682 - £46,580 a year
- Full-time
- Care plans
- Communication skills
- Free parking
- Annual leave
Community Mental Health Practitioner
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £39,959 - £48,117 a year
- Part-time
- Driving
- Organisational skills
- IT
13d
Clinical Services Manager
Turning Point —Slough
- £53,688 - £62,684 a year
- Full-time
- Annual leave
5d
Service Manager for Acute Speech and Language Therapy
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £57,528 - £64,750 a year
- Part-time
- Leadership
6d
Specialist Community Public Health Practitioner – Health Visitor
Berkshire Healthcare NHS Foundation Trust —Wokingham
- £40,617 - £48,778 a year
- Full-time
- Care plans
- Communication skills
- Free parking
- Annual leave

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

clinic manager jobs in swallowfield, brk

Customer Services Executive

Regional Development Manager

Pharmacy Support Manager

Aesthetic Clinic Manager

Clinical Services Manager – Imaging

Senior Occupational Health Advisor

Clinical Services Manager – Theatre

Radiology Team Lead

Clinic Manager & Senior MSK Physiotherapist

Associate HR Business Partner

Clinical Services Manager – Wards, Day Case and Pre-Assessment

Clinical Chair – 24 Month Fixed Term Contract

Superintendent Pharmacist

Outpatients Booking Coordinator - Band 4

Senior Administrator – Adult Community Services

Health Visitor

Community Mental Health Practitioner

Clinical Services Manager

Service Manager for Acute Speech and Language Therapy

Specialist Community Public Health Practitioner – Health Visitor

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