Customer service coordinator Work, Jobs in Swanage, Dor (with Salaries)

Customer Service Coordinator
Star Roofs LTD —Poole
- £30,000 - £55,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
Customer Experience Coordinator
Verplas Ltd —Verwood
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
9h
Customer Support Desk - Job Coordinator
Locators Ltd —Wimborne
- £15,000 - £19,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Coordinator
Passenger Clothing —New Milton
- Full-time
- Hybrid work
- Customer service
- English
- Employee discount
6d
Sales Lead Coordinator
NORMAN MOTORS —Bournemouth
- £28,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
12d
Coordinator - Lettings
SNG (Sovereign Network Group) —Hurn
- £25,936 - £30,000 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
7d
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
5d
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply

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Operations Coordinator
Glow Green Ltd —Bournemouth
Help and support customers with technical installation queries or aftercare repair work, and arrange for engineers and electricians to attend appointments.
Up to £35,000 a year
Quick apply
7d
Customer Experience Coordinator
Verplas Ltd —Verwood
Confident communicating with customers via telephone, email and video calls. Make outbound calls to customers to obtain information, provide updates and resolve…
£26,000 - £30,000 a year
Quick apply
9h

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customer service coordinator jobs near swanage, dor

Customer Service Coordinator

Star Roofs LTD
Poole

Quick apply

Job details

Permanent | Full-time
£30,000 - £55,000 a year

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Customer service
English
Microsoft Office
Organisational skills
Communication skills

Full job description

About Us:
Star Roofs Ltd specializes in providing high-quality conservatory roofing solutions. We pride ourselves on our commitment to exceptional customer service and craftsmanship, ensuring that every project enhances the comfort and aesthetic of our clients’ homes.

Position Overview:
The Customer Service Coordinator will play a vital role in managing warm leads, facilitating communication with potential clients, and booking appointments for our surveyors. This position requires a proactive, organized individual who excels in customer interaction and coordination.

Key Responsibilities:

Lead Management:**
- Reach out to warm leads through phone calls and emails, providing information about our services.
- Qualify leads and assess their needs to effectively communicate our offerings.

Appointment Scheduling:
- Book appointments for surveyors based on client availability and preferences.
- Maintain and update the surveyor's diary to ensure an efficient scheduling process.

Customer Interaction:
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Follow up with leads and clients to ensure satisfaction and promote further engagement.

Data Management:
- Record and maintain accurate lead and customer information in the CRM system.
- Generate reports on lead conversion rates and appointment bookings.

Collaboration:
- Work closely with the sales and surveyor teams to ensure seamless communication and workflow.
- Participate in team meetings to discuss lead status and strategies for improvement.

Qualifications:

- Previous experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in CRM software and MS Office Suite.
- A positive attitude and a passion for helping customers.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
- The chance to be part of a team dedicated to enhancing home comfort and aesthetics.

Pay: £30,000.00-£55,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

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customer service coordinator jobs in swanage, dor

Customer Service Coordinator

Customer Experience Coordinator

Customer Support Desk - Job Coordinator

Customer Service Coordinator

Sales Lead Coordinator

Coordinator - Lettings

Sales Support Co-ordinator

Sales Support Coordinator - Part Time

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