Service delivery manager Work, Jobs in Swanley, Ken (with Salaries)

HR Manager
CST Training LTD —London
- £50,000 - £60,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
Quick apply
Regional Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
14d
Collection/Delivery Driver
Nella Cutlery Services —Orpington
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
7d
Operation Manager
THE WIGGETT GROUP —Brentwood
- £65,000 - £75,000 a year
- Full-time
- Maintenance
- Team management
- Contracts
Quick apply
6d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
8d
Maintenance Service Manager
Plant Designs Ltd. —Greenford
- From £48,000 a year
- Full-time
- Management
- Customer service
- Maintenance
Quick apply
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Manager
Multi Services (Kent) Ltd —London
- £65,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
12d
Local Service Manager
Sanctuary Supported Living —Bromley
- £46,589.40 - £49,034.70 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
12d
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
7d
Home Manager
Achieve together —Eltham
- £34,000 - £40,500 a year
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
Sanctuary Group —London
- £47,319 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Warehouse Nights Manager
Savona Provisions Ltd —Barking
- £45,000 a year
- Full-time
- Hospitality
- Management
- ERP systems
- Free parking
- Life insurance
Quick apply
5d
Delivery Manager
Key4Life —London
- £40,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply

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service delivery manager jobs near swanley, ken

HR Manager

CST Training LTD -
London

Quick apply

Job details

Full-time
£50,000 - £60,000 a year

Benefits

Free parking
Additional leave
On-site parking

Qualifications

Management
Supervising experience
Human resources
Payroll
Scalability

Full job description

Role Overview

The HR Manager is responsible for supporting the delivery of a pragmatic, commercially focused HR function within a growing UK training organisation of approximately 200 employees. This is a hands-on, generalist role focusing on operational execution across the full employee lifecycle.

You will act as a trusted advisor to managers and the SLT, ensuring that people practices support business growth, compliance, and a positive employee experience. The role also includes oversight of payroll processes, employment relations, organisational development, and management of a small HR team with a direct link to the recruitment team.

Key Responsibilities

1. HR Strategy & Leadership

Support and implement an HR strategy aligned with business objectives and growth plans
Support the leadership team on people-related matters, risks, and opportunities
Use HR data and insights to inform decision-making and improve organisational performance
Provide hands-on coaching and support to managers on all aspects of people management, including conflict resolution, performance issues, and team development.
Develop resources and toolkits for managers to empower them to handle day-to-day HR tasks confidently and consistently.
Develop the HR function to ensure high-quality, responsive service delivery

2. Employee Relations & Compliance

Oversee and manage complex employee relations cases (e.g. disciplinaries, grievances, absence management)
Ensure HR policies and practices remain compliant with UK employment law
Provide expert guidance to managers on best practice and risk mitigation
Manage employment tribunal preparation where required

3. Talent, Performance & Development

Develop, implement, and maintain effective performance management frameworks, including the design and execution of the annual review cycle.
Integrate performance management outcomes with compensation, employee development plans, and succession planning.
Deliver comprehensive training for managers on key skills such as goal setting, coaching, navigating difficult conversations, and conducting accurate performance assessments.
Lead learning and development initiatives to foster and reinforce a training-focused company culture.
Lead the end-to-end recruitment process, including role profiling, sourcing, interviewing, and onboarding, to ensure a high-quality talent pipeline.
Partner with hiring managers to identify talent needs, advise on job specifications, and train them on effective interviewing techniques.

4. Payroll & HR Operations

Oversee the end-to-end payroll process
Compliance with UK payroll legislation (HMRC, pensions, benefits)
Maintain HR systems and ensure data integrity (HRIS and reporting)
Continuously improve HR processes for efficiency and scalability

5. Culture & Employee Experience

Champion company values and foster a positive, inclusive workplace culture
Lead employee engagement initiatives and act on feedback
Support wellbeing initiatives and promote work-life balance
Ensure consistency in employee experience across teams and locations

6. Line Management

Support and collaborate with the Senior HR Coordinator
Allocate workload and ensure effective delivery of HR operations
Support capability development within the HR function

Key Skills & Experience

Essential

Proven experience in an HR generalist or HR Manager role
Strong working knowledge of UK employment law and HR best practice
Experience managing employee relations cases end-to-end
Payroll oversight experience (knowledge of UK payroll processes and compliance)
Ability to operate both strategically and hands-on in a standalone/lean team function
Strong stakeholder management and influencing skills
Experience managing at least one direct report

Desirable

Experience within a training, education, or professional services environment
CIPD Level 5 or Level 7 qualification (or equivalent experience)
Experience implementing or optimising HR systems
Exposure to fast-growth or change environments

Pay: £50,000.00-£60,000.00 per year

Benefits:

Additional leave
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in swanley, ken

HR Manager

Regional Service Improvement Manager

Customer Service Manager

Collection/Delivery Driver

Service Delivery Manager

Change Manager

Operation Manager

Service Delivery Manager

Maintenance Service Manager

Senior Housing Manager

Operations Manager

Local Service Manager

Business Support and Office Manager

Service Deliver Manager (SC Cleared)

Services Manager

Home Manager

Head of Dispensary Operations

Service Delivery Manager

Warehouse Nights Manager

Delivery Manager

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