Agency manager Work, Jobs in Swanmore, Ham (with Salaries)

Customer Relationship Manager
Access Care Management Limited —Stockbridge
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Free parking
- Store discount
Quick apply
Operations Manager
Agamemnon Housing Association Limited —Portsmouth
- £32,233.67 a year
- Part-time
- Hybrid work
- Continuous improvement
- Team management
- Communication skills
- Sick pay
Quick apply
9d
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
10d
Housing and Welfare Officer
Wessmaps Housing Trust —Southampton
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
Quick apply
10d
Community Operations Manager
WSCC —Chichester
- £64,682 - £68,330 a year
- Full-time
- Team management
- Travel
- Budgeting
- Annual leave
- Employee assistance programme
12d
Business Support Officer
UK Health Security Agency —Fareham
- £28,547 - £35,576 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
9d
Lettings Manager/Lettings Assistant Manager - Winchester
Goadsby Estate Agents —Winchester
- Full-time
- Administrative experience
- Business development
- Team management
Quick apply
7d
Brand Ambassador - part time
REL Field Marketing —Portsmouth
- £12.71 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Employee discount
- Life insurance
Estate Agency Branch Manager
Pro-Match Property —Southsea
- £35,000 - £60,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Annual leave
- Life insurance
Quick apply
Territory Manager
Avidity —Fareham
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
7d
Founder's Associate
ThinkEngine —Southampton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Research
- In-person
- Marketing
- Free parking
- Work from home
Quick apply
3d
Contracts Manager
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
EMEA Customer Marketing Manager
CooperVision —Fareham
- Full-time
- Data analysis skills
- English
- Analysis skills
Commissioning Partnerships Manager
Naomi and Jack's —Sutton Scotney
- Up to £65,000 a year
- Part-time
- Hybrid work
- Hospice
- Communication skills
- Negotiation
- Free parking
Quick apply
Temporary Admin Assignments
Portsmouth City Council —Portsmouth
- Temporary
- Hybrid work
Global Director of Partnerships
Linnworks —Chichester
- Remote
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Service Coordinator
Bennett & Game Recruitment Limited —Chichester
- £32,000 - £38,000 a year
- Overtime
- Microsoft Word
- In-person
Quick apply
6d
Golf Manager
Mad Swans —Alton
- £45,000 - £50,000 a year
- Weekend availability
- Hotel
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Project Manager
Gallifordtry —Havant
- Full-time
- Civil engineering
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Business Unit Manager
Maritime and Coastguard Agency —Southampton
- £35,663 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
9d

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Customer Relationship Manager

Access Care Management Limited
Stockbridge

Quick apply

Job details

Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Store discount
Additional leave
Company pension
Company events
Employee discount

Qualifications

CRM software
Client engagement
Customer service
No experience needed
Account management experience (1–3 years)
Recruiting
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Time management

Full job description

Customer Relationship Manager

£30,000–£32,000 depending on experience
Full-time | Permanent | Office-based | Stockbridge, Hampshire

Customer Service | Relationship Management | Account Management

Are you an experienced customer service, account management or relationship management professional who genuinely enjoys building strong relationships and delivering an exceptional customer experience?

Access Care is looking for a warm, capable and highly organised Customer Relationship Manager to join our established, family-run business in Stockbridge.

You'll manage your own portfolio of professional live-in carers, becoming their principal point of contact and building trusted, long-term relationships with them. This is a busy, people-focused role combining outstanding customer service, proactive relationship and portfolio management, problem-solving and excellent organisation.

You do not need previous experience in the care sector. We're much more interested in your ability to build relationships, communicate brilliantly, manage a busy portfolio and take genuine ownership of the customer experience.

If you've worked in customer service, account management, recruitment, hospitality, property, professional services or another relationship-led environment, we'd love to hear from you.

The Role

As our Customer Relationship Manager, you'll take ownership of a portfolio of professional live-in carers and ensure they receive an exceptional, responsive and highly personal service throughout their relationship with Access Care.

Your responsibilities will include:

Building and maintaining trusted, long-term relationships with your portfolio.
Acting as the principal point of contact for the professional carers you represent.
Delivering exceptional customer service by telephone and email.
Proactively managing communication, follow-up, engagement and availability.
Understanding each carer's experience, preferences and availability so they can be considered for suitable opportunities.
Handling sensitive or complex conversations with confidence, empathy and professionalism.
Solving problems calmly and taking ownership through to resolution.
Contributing to excellent carer satisfaction, engagement, retention and utilisation.
Working closely with colleagues to achieve high-quality introductions between carers and clients.
Coordinating smooth carer changeovers and assisting with emergency cover when required.
Maintaining accurate records, administration and timely communication.
Identifying opportunities to continually improve the customer experience and the way we work.

About You

You'll be someone who genuinely enjoys working with people and takes pride in delivering excellent service.

You'll ideally bring:

Proven experience in customer service, customer relationship management, account management, recruitment, hospitality, property, professional services or another relationship-led role.
Experience managing customer, client, candidate or account relationships.
A strong customer service background and genuine commitment to delivering an exceptional experience.
Excellent telephone manner and outstanding written and verbal communication skills.
Strong relationship-building and interpersonal skills.
Confidence handling sensitive, challenging or complex conversations professionally.
Strong problem-solving skills and sound judgement.
Excellent organisation, administration and time management.
The ability to manage multiple priorities whilst maintaining excellent attention to detail.
A proactive approach to communication and follow-up.
Confidence using CRM or other customer management systems.
Strong general IT skills.

Experience managing your own portfolio, caseload or group of customers would be advantageous.

Previous care-sector experience is not required. Full training in Access Care, live-in care and the way we work will be provided.

Why Access Care?

Access Care is an independent, family-run business that has been introducing exceptional professional live-in carers to private households across the UK since 1994.

For more than thirty years, we've built our reputation on exceptional personal service, trusted relationships and doing things properly.

We're ambitious without losing our kindness, professional without losing our personality and proud to have created a working environment where people are trusted to take ownership and encouraged to contribute ideas.

Salary & Benefits

£30,000–£32,000 depending on experience

You'll also receive:

31 days' holiday each year, inclusive of Bank Holidays and an extra day off for your birthday, increasing to 34 days with length of service.
Complimentary Lifestyle Card membership, providing access to thousands of discounts.
30% staff discount at O&P Stockbridge.
30% Friends & Family discount on Access Care agency fees.
Company pension scheme, subject to eligibility.
Ongoing training and professional development.
Genuine opportunities for career progression.
Free parking close to the office.
Uniform provided.
Team socials and company events.
A beautiful working environment in the heart of Stockbridge.

Location & Hours

This is a full-time, permanent, office-based position at The Old Police House in the centre of Stockbridge, Hampshire.

Hours: Monday to Friday, 9.00am–5.00pm.

The role also includes participation in our shared out-of-hours telephone rota, typically one week in every 8–12 weeks.

How to Apply

If you're an experienced customer service or relationship management professional looking for a role where great communication, strong relationships and exceptional service genuinely matter, we'd love to hear from you.

Please apply with your CV and a covering letter telling us:

Why this role appeals to you.
Why you believe you'd be a great fit for Access Care.
What experience and qualities you would bring to our team.

We'd also love to hear about a time when you built a relationship that made a genuine difference to someone. It could have been a customer, client, candidate, colleague or anyone else.

Applications close on Monday 31 August 2026. We review applications as they are received and may begin interviewing before the closing date.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
Store discount

Ability to commute/relocate:

Stockbridge, Hampshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing ongoing relationships with a portfolio of customers, clients, candidates or accounts?

Experience:

Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

agency manager jobs in swanmore, ham

Customer Relationship Manager

Operations Manager

Dual Site General Manager

Housing and Welfare Officer

Community Operations Manager

Business Support Officer

Lettings Manager/Lettings Assistant Manager - Winchester

Brand Ambassador - part time

Estate Agency Branch Manager

Territory Manager

Founder's Associate

Contracts Manager

EMEA Customer Marketing Manager

Commissioning Partnerships Manager

Temporary Admin Assignments

Global Director of Partnerships

Service Coordinator

Golf Manager

Project Manager

Business Unit Manager

I want to receive the latest job alerts for agency manager in swanmore, ham

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