Builder Work, Jobs in Swannington, Lec (with Salaries)

Customer Service Manager
William Davis —Loughborough
- Full-time
- Microsoft Word
- Management
- In-person
- Sick pay
Quick apply
9d
Multi skilled builder
Merisons Ltd —Coalville
- £15.00 - £17.90 an hour
- Overtime
- Customer service
- Construction experience
- In-person
- Annual leave
- Flexible schedule
Quick apply
1d
Store Assistant
Toolstation —Ashby-De-La-Zouch
- £12.87 an hour
- Part-time
- Customer service
- Employee discount
8d
Yard Operative
P&R Building Supplies —Loughborough
- Full-time
- Forklift
- Front desk
- In-person
Quick apply
7d
Receptionist
Champneys Springs —Ashby-De-La-Zouch
- Up to £12.71 an hour
- Part-time
- Front desk
- Guest services
- Free parking
- Annual leave
Quick apply
8d
Retail Sales Advisor
Ashby Decorator Centre Ltd —Ashby-De-La-Zouch
- Up to £12.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Store discount
- Employee discount
Quick apply
5d
Architectural Technician
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Computer literacy
- Employee discount
Construction Cleaner (Builders' & Sparkle Clean)
Cleaning Nationwide Ltd —Coalville
- £12.71 an hour
- Part-time
- Travel
- In-person
- Time management
Quick apply
Coach Builder / Accident Repairer / Painter
Arriva Midlands Limited —Derby
- £18.51 an hour
- Full-time
- Maintenance
- Annual leave
- Employee discount
Quick apply
14d
Builders Labourer
CDS Burton ltd —Burton-On-Trent
- £110 - £120 a day
- Full-time
- Maintenance
- Cleaning
- Construction experience
Quick apply
General Builder/Labourer
Nottingham Prestige Cleaning Service s —Nottingham
- £12.71 - £13.00 an hour
- Temporary
- Hybrid work
- Carpentry
- Organisational skills
- Power tools
Quick apply
Trainee Admin and Sales Estimator
Central Joinery Group —Swadlincote
- Full-time
- Business development
- Analysis skills
- IT
Quick apply
14d
HR Administrator
Ibstock Plc —Ibstock
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
7d
Maintenance Technician (Paint Plant) - Days & Afternoons
Caterpillar —Desford
- £37,900 - £42,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Annual leave
7d
Supply Chain Planning Assistant
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Continuous improvement
- Time management
- Annual leave
- Sick pay
Technical Sales Estimator
Central Joinery Group —Swadlincote
- Full-time
- Business development
- Analysis skills
- IT
Quick apply
14d
Test Booth Technicians x4
Caterpillar —Desford
- £28,969 - £30,450 a year
- Overtime
- Continuous improvement
- Travel
- Power tools
- Free parking
- Annual leave
13d
General Builder
JMKB Ltd —Colwick
- £180 - £230 a day
- Full-time
- Power tools
- Construction experience
- In-person
Quick apply
Property Administrator
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Contracts
- Employee assistance programme
Trainee Merchandiser
NEXT —Leicester
- £30,800 a year
- Full-time
- Google Suite
- Merchandising
- Data analysis skills
- Free parking
- Employee discount

I want to receive the latest job alerts for builder in swannington, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Manager

William Davis -
Loughborough

Quick apply

Job details

Full-time
9 days ago

Benefits

On-site gym
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Driving Licence
Management
Inbound customer enquiry call handling
Appointment booking and call handling
Customer support
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

William Davis Homes is a leading house builder constructing quality new homes for sale across the East and West Midlands. An exciting opportunity has arisen for an experienced Customer Service Manager to join its team.

Reporting to the Head of Customer Service, we are seeking an enthusiastic individual who is passionate about delivering exceptional customer service and upholding the quality and standards of William Davis Homes.

The Customer Service Manager is responsible for the day-to-day management of customer issues received. This is a responsive role, requiring excellent communication and troubleshooting skills to ensure customer issues are resolved in a timely manner and necessary resources are allocated to undertake work in customers’ homes where required.

Primary responsibilities include:

Management of customer communications - monitoring the customer services inbox and responding to telephone calls ensuring all correspondence is logged.
Carrying out customer home visits where required
Liaising with the NHBC and allocating any inspections as required
Providing feedback to internal departments to drive improvements and efficiencies
Appointment and diary management for contractors and customer service operatives
Maintaining a point of contact for the customer service operative for any technical/personal support required
Ensuring materials are available as required to facilitate remediation works
Completing weekly timesheets for customer service operatives
Managing timescales for customers for any remediation works, ensuring customers are kept fully informed throughout any process taking place in their home
Ordering materials for the customer service team, processing invoices as required and ensuring any contra-charges are notified to the commercial team
Ensuring data is being pulled and recorded correctly in Housebuilder system for all customer contact
Ensuring health and safety procedures for customer service operatives are followed and site regulations are adhered to

Key skills and competencies:

Passion to deliver exceptional customer service
Solution focussed with good troubleshooting skills
Strong written and verbal communication skills
Excellent organisational, planning and time management skills
Good IT skills including Excel and Word.
Good construction knowledge preferable but not essential
Previous experience in a similar role preferable
Driving license essential

In return this position offers a competitive salary and benefits package and the opportunity to join one of the region’s most longstanding and respected house builders.

Job Type: Full-time

Benefits:

Company pension
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

builder jobs in swannington, lec

Customer Service Manager

Multi skilled builder

Store Assistant

Yard Operative

Receptionist

Retail Sales Advisor

Architectural Technician

Construction Cleaner (Builders' & Sparkle Clean)

Coach Builder / Accident Repairer / Painter

Builders Labourer

General Builder/Labourer

Trainee Admin and Sales Estimator

HR Administrator

Maintenance Technician (Paint Plant) - Days & Afternoons

Supply Chain Planning Assistant

Technical Sales Estimator

Test Booth Technicians x4

General Builder

Property Administrator

Trainee Merchandiser

I want to receive the latest job alerts for builder in swannington, lec

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected