Client services specialist Work, Jobs in Swannington, Nfk (with Salaries)

Deputy Manager - Specialist Services
Kingsley Specialist Services —Great Yarmouth
- £32,500 - £35,000 a year
- Full-time
- Care plans
- Employee assistance programme
- Employee discount
Contracts Administrator
Gleniston Facilities Management Ltd —Norwich
- £24,784.50 - £26,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Account Strategist
Pivotal —Norwich
- £30,000 - £40,000 a year
- Full-time
- English
- Presentation skills
- In-person
- Gym membership
Quick apply
Social Media Marketing Account Manager
We Are SNS —Norwich
- £27,500 - £32,000 a year
- Full-time
- Hybrid work
- Social media management
- English
- Project management
- Work from home
Quick apply
6d
Production Leader
Elis —Fakenham
- £33,000 - £35,000 a year
- Hospitality
- Hotel
- No degree
- Employee assistance programme
Contract Manager
Churchill Group —Norwich
- £16 an hour
- Customer service
- English
- Communication skills
- Employee discount
4d
Substance Misuse Nurse
Change Grow Live —Norwich
- £38,114.53 - £44,469.24 a year
- Communication skills
- Annual leave
- Employee assistance programme
10d
Goods Processing and Logistics Operator
Norwich Instrument Services Ltd —Norwich
- From £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
PBS Lead
Kingsley Specialist Services —Great Yarmouth
- £35,000 a year
- Full-time
- Time management
- Employee assistance programme
- Employee discount
Bank SSD Assistant
Spire Healthcare —Norwich
- Part-time
- Heavy lifting
- Free parking
- Annual leave
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Care Assistant
Pilgrims' Friend Society —North Walsham
- £13.65 - £20.48 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
5d
Insolvency Associate
Howes Percival —Norwich
- Hybrid work
- Employee discount
Advanced Clinical Practitioner
Vela Medical Group —North Walsham
- £45 - £50 an hour
- Temporary
- Anatomy knowledge
- Patient care
- In-person
Quick apply
5d
Global Resolution Specialist (Client Support) - maths/numeracy skills required
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Excel
- Maths
- Organisational skills
5d
Bank Radiographer
Spire Healthcare —Norwich
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
13d
Bank Radiology Assistant - Xray
Spire Healthcare —Norwich
- Part-time
- Communication skills
Bank Healthcare Assistant - Wards
Spire Healthcare —Norwich
- Part-time
- Communication skills
- Free parking
- Annual leave
Part Time Support Worker
Ambition Community Healthcare LTD —North Walsham
- £16 - £17 an hour
- Overtime
- English
- Travel
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Experienced Grounds Maintenance & Landscaping Operative
Plantscape —East Carleton
- £28,000 - £35,000 a year
- Overtime
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
7d

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Deputy Manager - Specialist Services

Kingsley Specialist Services -
Great Yarmouth

Apply Now

Job details

Permanent | Full-time
£32,500 - £35,000 a year

Benefits

Employee assistance programme
Employee discount

Qualifications

Care plans

Full job description

About the company

Kingsley Specialist Services has established an outstanding reputation nationally, among both social services professionals and residents’ families, for delivering innovative, person-centred support to adults with learning disabilities, particularly those who may have complex needs.

Staff at our seven services in Norfolk, Suffolk and Cambridgeshire are proud to be part of the Kingsley Healthcare Group Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the ninth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care.

Being part of a trusted national care provider gives our Kingsley Specialist Services team the assurance that they will receive all the training and support they need to deliver outstanding care to our clients.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Kingsley Specialist Services (https://kingsleyspecialistservices.co.uk/) provides support for people with learning disabilities and complex needs, including those who would benefit from living in a more peaceful setting.

We successfully meet those needs by delivering the positive behaviour support (PBS) model of care, which is at the core of all we do. The PBS values include person-centred care, promoting choice and independence, participation and inclusion. This approach must be applied to all the people we support to empower them to live a meaningful and happy life, within an environment which grows and adapts with each individual.

We endeavour to understand what the person is communicating and respond in a proactive way to meet their needs, as well as offering an alternative behaviour, thereby reducing the likelihood of behaviours of concern or distress. You will be role modelling this approach and supporting staff to apply PBS in all they do.

Reports to: Home Manager

Key duties and responsibilities

Support the Care Home Manager in daily operations and assume delegated duties in their absence.
Lead and supervise care staff, ensuring high-quality, person-centred care aligned with residents' care plans.
Monitor residents' well-being, adjust care plans, and manage medication.
Oversee staff performance, training, and development, conducting appraisals and mentoring.
Act as safeguarding lead in the Manager's absence, reporting concerns and ensuring compliance with policies.
Ensure adherence to health, safety, infection control, and regulatory standards.
Maintain communication with residents, families, and external professionals.
Promote a positive work environment and encourage resident social engagement.

Skills and attributes

Previous Deputy Home Manager experience.
The ability to engage with the service users to understand their needs in order to provide excellent services of care.
Ability to identify referral pathway for safeguarding adult/abuse.
Good working knowledge of CQC standards.
The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Decoy Farm Learning Disability Care Home, Great Yarmouth, Norfolk
Pay:: £32,500 - £35,000 per year (depending on experience)
Type: Permanent
Shift: Days

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

client services specialist jobs in swannington, nfk

Deputy Manager - Specialist Services

Contracts Administrator

Account Strategist

Social Media Marketing Account Manager

Production Leader

Contract Manager

Substance Misuse Nurse

Goods Processing and Logistics Operator

PBS Lead

Bank SSD Assistant

Client Development Manager

Care Assistant

Insolvency Associate

Advanced Clinical Practitioner

Global Resolution Specialist (Client Support) - maths/numeracy skills required

Bank Radiographer

Bank Radiology Assistant - Xray

Bank Healthcare Assistant - Wards

Part Time Support Worker

Experienced Grounds Maintenance & Landscaping Operative

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