Direct support professional Work, Jobs in Swansea, Swa (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Children's Emotional Wellbeing Practitioner
Swansea & Brecon DSBR (Faith in Families) —Swansea
- £26,383.08 a year
- Part-time
- Presentation skills
- Psychology
- Organisational skills
Quick apply
Fraud Officer
Department for Work and Pensions —Swansea
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Commercial Finance Analyst - Remote
Morgan Advanced Materials —Swansea
- Full-time
- Remote
- Management
Director of Business Development
AS Corporate Services UK Ltd —Swansea
- £95,042.76 - £129,202.46 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
People & Culture Administrator - Temporary contract
TSC Subsea —Swansea
- Temporary
- English
- Human resources
- Flexitime
Quick apply
9d
Project Worker (Maternity Cover)
NATIONAL YOUTH ADVOCACY SERVICE —Swansea
- £25,200 - £27,700 a year
- Full-time
- Travel
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Field Sales Consultant
Bionic Services Ltd —Swansea
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Medical Receptionist
Amman Tawe Partnership —Gwaun-Cae-Gurwen ED
- From £12.21 an hour
- Temporary
- Administrative experience
- Typing
- Office experience
- Free parking
- Sick pay
Quick apply
12d
PBS - PBS Practitioner Level 5
M&D Care —Hirwaun
- £30,900 - £36,050 a year
- Full-time
- Nursing
- Applied behaviour analysis
- Psychology
- Annual leave
- Referral programme
Quick apply
Directorate Manager (Integrated Community Services)
Cwm Taf Morgannwg University Health Board —Bridgend
- £80,698 - £92,984 a year
- Full-time
2d
Building Manager (Minor Works)
Carmarthenshire County Council —Carmarthen
- £26.62 - £28.79 an hour
- Full-time
- Project management
- Contracts
- Leadership
- Annual leave
- Employee discount
8d
Youth and Community Worker Horizons
Neath Port Talbot County Borough Council —Neath Port Talbot
- £31,885 - £34,708 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
10d
Chronic Conditions Nurse
Kingsway Surgery —Swansea
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Nursing
- Travel
- IT
- Employee discount
- Sick pay
Quick apply
Probation Officer - Cwm Taf Morgannwg
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Psychologist CAMHS In-Reach & Early Intervention
Swansea Bay University Health Board —Port Talbot
- £67,583 - £78,530 a year
- Part-time
- English
- School
2d
Reducing Reoffending Performance and Quality Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Positive Behaviour Support Worker (The Well Day Service)
Reflect Education —Kidwelly
- From £13.34 an hour
- Full-time
- In-person
- Care plans
- Communication skills
Quick apply
13d

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

direct support professional jobs in swansea, swa

Customer Service Representative

Children's Emotional Wellbeing Practitioner

Fraud Officer

Customer Service Representative

Commercial Finance Analyst - Remote

Director of Business Development

People & Culture Administrator - Temporary contract

Project Worker (Maternity Cover)

Delivery Station Liaison Agent

Field Sales Consultant

Medical Receptionist

PBS - PBS Practitioner Level 5

Directorate Manager (Integrated Community Services)

Building Manager (Minor Works)

Youth and Community Worker Horizons

Chronic Conditions Nurse

Probation Officer - Cwm Taf Morgannwg

Psychologist CAMHS In-Reach & Early Intervention

Reducing Reoffending Performance and Quality Officer

Positive Behaviour Support Worker (The Well Day Service)

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