It service Work, Jobs in Swansea, Wls (with Salaries)

111 Call Handler
Welsh Ambulance Service University NHS Trust —Swansea
- £26,300 - £27,890 a year
- Full-time
- English
- Computer skills
- Communication skills
19h
Royal Mail Delivery Driver - Swansea Delivery Office
Angard Staffing —Swansea
- £13.07 - £19.59 an hour
- Temporary
7d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Probation Service Officer - Swansea Neath Port Talbot (Wales)
HM Prison & Probation Service —Swansea
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Customer and Operational Support
WarmZilla —Swansea
- £26,437 a year
- Hybrid work
- CRM software
- Microsoft Office
- Leadership
- Free parking
- Store discount
Quick apply
4d
Scheduling Coordinator
Fire Protection Services Ltd —Llansamlet
- £32,000 - £34,000 a year
- Full-time
- Accounting
- Organisational skills
- Construction
Quick apply
1d
Education Transport Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £37,280 - £40,777 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
2d
Royal Mail Delivery Driver - Neath Delivery Office
Angard Staffing —Neath
- £13.07 - £19.59 an hour
- Temporary
4d
Animal Care Assistant
RSPCA Llys Nini Branch - Carmarthen to Cardiff —Swansea
- £12.79 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
2d
Customer Assistant - Online
Morrisons —Swansea
- Annual leave
- Employee discount
Quick apply
11d
Ambulance Care Assistant 1 - Swansea Bay Health Board Area
Welsh Ambulance Service University NHS Trust —Swansea
- £25,760 - £27,476 a year
- Full-time
- English
2d
Digital Trading & Content Administrator
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Customer service
- Merchandising
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
IT Specialist Engineer
Flotek Group Limited —Swansea
- £28,000 - £35,000 a year
- Full-time
- Customer service
- IT
- School
- Free parking
- Relocation assistance
Quick apply
Customer Contact Advisor
Pobl Group —Swansea
- £28,324 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Work from home
- Employee discount
5h
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Royal Mail Delivery Driver - Port Talbot Delivery Office
Angard Staffing —Port Talbot
- £13.07 - £19.59 an hour
- Temporary
Administrator (Band 3)
Kingsway Surgery —Swansea
- £13.45 - £14.14 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Referral programme
Quick apply
2d
IT Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Computer networking
- Communication skills
- School
8d
Business Analyst
CGI —Swansea
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Client Support Assistant
Age Cymru West Glamorgan —Swansea
- £24,479 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Paid training
Quick apply
1d

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111 Call Handler

Welsh Ambulance Service University NHS Trust
Swansea

Apply Now

Job details

Full-time
£26,300 - £27,890 a year
19 hours ago

Qualifications

English
Computer skills
Communication skills
Welsh

Full job description

NHS 111 Wales, Call Handler, Swansea

Permanent - full time - 37.5 hours per week / part time - shift work .

Location: NHS 111 Wales, Matrix House, Parc Matrix, Swansea, SA6 8RE

Salary £26,300 - £27,890 per annum pro rata plus shift enhancements for unsociable hours.

Contracted hours available – full time 37.5 and part time 30 / 24 / 22.5 / 20 / 18 / 15 all on a fixed rota. Rota’s attached.

Please specify in your application how many hours and which rota you would like to apply for.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Can you remain calm and assertive in challenging situations? Are you looking for a rewarding role where no two calls are the same? Do you have the right attitude and skills to help us deliver our Mission of Right Care, Right Place, Right Time?

You will be answering calls from the public for the NHS 111 Wales Service (part of the Welsh Ambulance Service NHS Trust).

The ability to actively listen, make considered decisions and respond quickly and confidently is key to this role. The successful applicants will need to demonstrate they have worked as part of a team, ideally with a call centre background and will possess excellent communication skills. Excellent computer and keyboard skills are required as you will be entering patient information speedily and accurately onto a computer system.

Equally important is an ability to treat our patients with dignity, empathy and respect. For successful candidates, training will be provided and paid on a full-time basis (daytime hours for 5 weeks) and you must be able to commit to this and complete the training.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You must be aged 18 or over to start in this role.

Please note we are unable to offer sponsorship for this post.

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

it service jobs in swansea, wls

111 Call Handler

Royal Mail Delivery Driver - Swansea Delivery Office

IT Service Improvement Manager

Probation Service Officer - Swansea Neath Port Talbot (Wales)

Customer and Operational Support

Scheduling Coordinator

Education Transport Officer

Royal Mail Delivery Driver - Neath Delivery Office

Animal Care Assistant

Customer Assistant - Online

Ambulance Care Assistant 1 - Swansea Bay Health Board Area

Digital Trading & Content Administrator

IT Specialist Engineer

Customer Contact Advisor

SOC Analyst

Royal Mail Delivery Driver - Port Talbot Delivery Office

Administrator (Band 3)

IT Support Engineer

Business Analyst

Client Support Assistant

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