Level customer service Work, Jobs in Swansea, Wls (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
BMW Service Bookings Administrator
Sytner BMW Swansea —Swansea
- Full-time
- Employee discount
2d
Animal Care Assistant
RSPCA Llys Nini Branch - Carmarthen to Cardiff —Swansea
- £12.79 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
2d
Casual Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Administrator (Band 3)
Kingsway Surgery —Swansea
- £13.45 - £14.14 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Referral programme
Quick apply
2d
Part Time Customer Service Assistant (14 hours)
Leeds Building Society —Swansea
- £25,000 a year
- Microsoft Office
1d
Nights Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Full-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Scheduling Coordinator
Fire Protection Services Ltd —Llansamlet
- £32,000 - £34,000 a year
- Full-time
- Accounting
- Organisational skills
- Construction
Quick apply
1d
Client Support Assistant
Age Cymru West Glamorgan —Swansea
- £24,479 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Paid training
Quick apply
1d
Customer Service and Sales Advisor
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Retail Store Assistant Swansea Superstore
Cancer Research UK —Swansea
- Part-time
- Customer service
- Communication skills
- Employee discount
4d
Team Member
NEXT —Swansea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
9d
BMW Service Bookings Administrator
Sytner —Gorseinon
- Employee discount
1d
Customer Sales Representative
Bestway Group —Swansea
- £26,562 - £35,000 a year
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
4d
Sales Executive
Pro-Tect GRP Enclosures —Llansamlet
- £30,000 - £35,040 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
2d
Ambulance Care Assistant 1 - Swansea Bay Health Board Area
Welsh Ambulance Service University NHS Trust —Swansea
- £25,760 - £27,476 a year
- Full-time
- English
2d
Events Co-ordinator
Tour International —Swansea
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Data entry
Quick apply
9d
Graduate Management Trainee - Swansea
Enterprise Mobility —Swansea
- Full-time
- Sales
- Customer service
- Bachelor's degree
Short-term Temporary Team Member
NEXT —Swansea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d

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level customer service jobs near swansea, wls

Customer Service Representative

ERS Administration Services
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

level customer service jobs in swansea, wls

Customer Service Representative

Customer Service Representative

BMW Service Bookings Administrator

Animal Care Assistant

Casual Front Office Associate

Administrator (Band 3)

Part Time Customer Service Assistant (14 hours)

Nights Front Office Associate

Scheduling Coordinator

Client Support Assistant

Customer Service and Sales Advisor

Retail Store Assistant Swansea Superstore

Team Member

BMW Service Bookings Administrator

Customer Sales Representative

Sales Executive

Ambulance Care Assistant 1 - Swansea Bay Health Board Area

Events Co-ordinator

Graduate Management Trainee - Swansea

Short-term Temporary Team Member

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