Service leader Work, Jobs in Swansea, Wls (with Salaries)

Business Analyst
CGI —Swansea
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Supervisor - Costa
Moto —Swansea
- £21,114.99 a year
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Client Support Assistant
Age Cymru West Glamorgan —Swansea
- £24,479 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Paid training
Quick apply
2d
Barista - Costa
Compass Group —Swansea
- £12.75 an hour
- Part-time
- Customer service
Operations Coordinator (Runtech Industrial Cleaning Services)
Runtech Ltd —Port Talbot
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
9d
Warehouse Supervisor
RAD Europe Ltd —Llansamlet
- £32,000 - £35,000 a year
- Full-time
- Forklift
- Microsoft Office
- Supervising experience
Quick apply
2d
Supervisor
M Group —Swansea
- £34,017 - £37,986 a year
- Supervising experience
- Annual leave
- Employee assistance programme
4d
Business Development Executive
Tes Global —Llantrisant
- £30,000 - £35,000 a year
- Full-time
- Sales
- Communication skills
- School
Quick apply
Area Manager
ivolve Care and Support —Swansea
- Full-time
- Management
- Leadership
- Annual leave
Graduate Management Trainee - Swansea
Enterprise Mobility —Swansea
- Full-time
- Sales
- Customer service
- Bachelor's degree
Team Leader
Card Factory —Bridgend
- £13 an hour
- Leadership
Supervisor
Swansea Bowl —Swansea
- £10.85 - £12.71 an hour
- Full-time
- Bar
- Sales
- Customer service
- Employee discount
Quick apply
Team Member
NEXT —Swansea
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
10d
HR Manager
MORGAN MARINE LTD —Ammanford
- £40,000 - £45,000 a year
- Temporary
- Management
- Supervising experience
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Hospital Director
FIND. —Swansea
- Full-time
- Driving
- Leadership
- Communication skills
Quick apply
Retail Supervisor
Compass Group —Swansea
- £13.25 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Production Operator
CanDo Laundry Services —Port Talbot
- £12.75 an hour
- Weekend availability
- In-person
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Team Leader
Poundland —Port Talbot
- £13.21 an hour
- Leadership
- Employee discount
Animal Care Assistant
RSPCA Llys Nini Branch - Carmarthen to Cardiff —Swansea
- £12.79 an hour
- Part-time
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
3d

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service leader jobs near swansea, wls

Business Analyst

CGI -
Swansea

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Jira
Data analysis skills
Confluence
Software development
Agile
SDLC

Full job description

At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.

Your future duties and responsibilities

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.
You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key responsibilities include:

Lead & define business and user requirements within Agile delivery squads
Develop & refine product backlogs, user stories and acceptance criteria
Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
Ensure requirements are visible, traceable and embedded into design and backlog refinement
Collaborate closely with Service Designers, Product and Delivery leads
Support delivery teams through sprint planning, refinement and reviews
Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You should have:

Proven experience delivering digital services in an enterprise Agile environment
Strong understanding of the full software development lifecycle (SDLC)
Hands-on experience defining and managing requirements within Agile squads
Experience working closely with Product Owners or acting in a proxy Product Owner capacity
Strong stakeholder engagement, facilitation and influencing skills
Proficiency using Jira, Confluence and similar backlog management tools
Experience working within public sector or government digital services environments
Experience of data analysis would be a positive advantage

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

service leader jobs in swansea, wls

Business Analyst

Supervisor - Costa

Client Support Assistant

Barista - Costa

Operations Coordinator (Runtech Industrial Cleaning Services)

Warehouse Supervisor

Supervisor

Business Development Executive

Area Manager

Graduate Management Trainee - Swansea

Team Leader

Supervisor

Team Member

HR Manager

Hospital Director

Retail Supervisor

SOC Analyst

Production Operator

Team Leader

Animal Care Assistant

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