service manager Work, Jobs in swansea (with Salaries)

Deputy Manager
Iceland —Swansea
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Team Leader
Card Factory —Port Talbot
- £13 an hour
- 8 hour shift
- Leadership
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Customer Service & Delivery Manager
the lcv group —Swansea
- £30,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
13d
Operations Manager
CanDo Laundry Services —Port Talbot
- £34,000 - £35,000 a year
- Full-time
- Management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Shift Manager
Greggs —Swansea
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
12d
Operations Manager (SWTRA)
Neath Port Talbot County Borough Council —Neath Port Talbot
- £56,208 - £64,807 a year
- Full-time
- Employee assistance programme
11h
Communities and Development Manager – Wales
Platfform —Swansea
- £36,414 a year
- Full-time
12d
Senior EA & Business Services Manager
Vibe Recruit Limited —Swansea
- £45,000 a year
2d
Area Manager
ivolve Care and Support —Swansea
- Full-time
- Management
- Leadership
11d
General Manager
A & M Group —Bridgend
- £50,000 - £60,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
2d
Graduate Management Trainee - Swansea
Enterprise Mobility —Swansea
- Full-time
- Sales
- Customer service
- Bachelor's degree
Operations Manager
Evri —Swansea
- Monday to Friday
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Area Manager
Amazon UK Services Ltd. —Swansea
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
Business Development Manager
EX1-Forensics —Llanelli
- £45,000 - £55,000 a year
- Full-time
- Computer literacy
- Public speaking
- Administrative experience
- Flexitime
- Work from home
Quick apply
14d
Project Manager
M Group —Swansea
- Microsoft Office
- Project management
- Presentation skills
- Paid training
- Employee assistance programme
Depot Manager Role
Holt JCB —Port Talbot
- Full-time
- Management
Store Manager
Iceland —Carmarthen
- £35,000 - £40,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Programme Manager
Scrumconnect Consulting —Swansea
- £70,000 a year
- PMP
- Agile
- Leadership
2d
SMSTS Site Manager / Foreman (South Wales Based)
Premier Forecourts and Construction Limited —Swansea
- £19 - £23 an hour
- Full-time
- English
- Microsoft Office
- Travel
- Store discount
- Health & wellbeing programme
Quick apply

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Deputy Manager

Iceland -
Swansea

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

service manager jobs in swansea

Deputy Manager

Team Leader

IT Service Improvement Manager

Customer Service & Delivery Manager

Operations Manager

Shift Manager

Operations Manager (SWTRA)

Communities and Development Manager – Wales

Senior EA & Business Services Manager

Area Manager

General Manager

Graduate Management Trainee - Swansea

Operations Manager

Area Manager

Business Development Manager

Project Manager

Depot Manager Role

Store Manager

Programme Manager

SMSTS Site Manager / Foreman (South Wales Based)

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