Customer care co ordinator Work, Jobs in Swanwick, Dby (with Salaries)

Client Experience Co-Ordinator
We Fix Feet Limited —Ilkeston
- £24,960 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Lettings Co-Ordinator - Office Based
Whitegates —Heanor
- £25,445 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Operations Co-ordinator
TMC Distribution Ltd —Coalville
- From £35,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Organisational skills
Quick apply
13d
Distribution Fleet Co-ordinator
Brakes —Newark-on-Trent
- £36,444 a year
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee discount
9d
Conference Co-ordinator
NOVOTEL —Sheffield
- £25,775 a year
- Full-time
- Hospitality
- Hotel
- Time management
- Employee discount
- Referral programme
Quick apply
Launch Control Co-ordinator
JCB —Uttoxeter
- Full-time
- Microsoft Excel
- Gym membership
Quick apply
8d
Service Team Leader - South East, UK
Getinge Ltd. —Derby
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Dental Nurse / Treatment co ordinator
V&Y UK Limited —Shepshed
- From £28,000 a year
- Full-time
- Social media management
- Patient care
- In-person
Quick apply
14d

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Lettings Co-Ordinator - Office Based
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customer care co ordinator jobs near swanwick, dby

Client Experience Co-Ordinator

We Fix Feet Limited -
Ilkeston

Quick apply

Job details

Full-time
£24,960 a year

Benefits

Health & wellbeing programme
On-site gym
Employee mentoring programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
GCSE
Communication skills
Office experience

Full job description

About We Fix Feet

We exist to keep people moving, living pain-free, and doing what they love. As a modern, multi-award-winning Podiatry and MSK Rehabilitation clinic in Ilkeston and Beeston, we don't just treat feet, we change lives. Every client who walks through our door deserves expert care, a warm welcome, and a memorable experience that keeps them coming back.

This is a team that shows up with energy and purpose every single day. We invest in the people who join us, lift each other up, and genuinely celebrate the difference we make together. If you're looking for more than just a job, this is it.

'We Treat. We Move. We Improve. Together"

Our Values - yours too?

Care - We treat people, not just symptoms,

Own it - Take pride, act with integrity

Grow - Act with meaning

Team - We lift each other up

Be Memorable - WOW interaction

The Role:

You are the linchpin of the clinic, the first face clients see, the voice on the phone, and the energy that sets the tone of every visit. You'll connect clients to the right clinicians and treatments, manage bookings, support the wider team, and make sure every person who walks in leaves better than they arrived.

This is not a passive reception role. We need someone who owns their day completely, takes pride in every detail, brings genuine enthusiasm to every interaction, and measures their success by the smiles they create and the rebookings they earn. If you thrive when you're busy, love people, and take deep personal satisfaction in doing things properly, read on.

What you'll be doing

Being the warm, energetic first point of contact for every client, new and returning
Managing clinic diaries, bookings, and client records in Cliniko
Converting enquiries and confidently guiding clients towards the right treatments and packages
Following up with new clients within 24 hours and actively driving our rebooking rate
Supporting marketing tracking, social media and promotional campaigns
Maintaining a clean, welcoming, and well-branded reception and waiting area
Handling stock, payments, montly fire audits, and end-of-day administration
Actively contributing to team meetings, CPD sessions, and clinic development

What we're looking for

Genuine energy and passion for delivering outstanding client experiences
Proven background in a client-facing or customer service role
Someone who takes full ownership, no task-list mentality here
A strong communicator, confident on the phone, face-to-face, and in writing
Organised and methodical, able to multitask at pace without dropping the ball
A natural team player who lifts those around them
Adaptable, calm under pressure, and flexible to business needs
IT confident, comfortable with clinic software, Google platforms, and email

Salary and Package

£24,960 pa

20 Days holiday + bank holidays
Never work your birthday
Weekly 1:1 mentorship programme
Uniform provided
Career development support
3% employer pension
CPD + Clinic library access
Quarterly Social Events
Inspiring, supportive leadership

Room to grow

Do you get it, want it and have the capacity to do it? We genuinely invest in our people, personally and professionally. Through our mentorship programme, weekly CPD and a leadership team that believes in you, this role is a launchpad for someone who wants to grow, not just a place to clock in and out. We grow our people. That's a promise.

Closing date: 19th June 2026

Interviews: Wednesday 1st July

Pay: £24,960.00 per year

Benefits:

Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
On-site gym
On-site parking

Application question(s):

This role is based in Ilkeston with occasional Saturday mornings required. Are you able to and willing to commit to that?
In your own words, what does delivering a truly WOW client experience actually look like in practice? Give us a real example from your own experience.
We Fix Feet is built on five core values: Care, Own It, Grow, Team and Be Memorable. Which one resonates with you and why?

Work Location: In person

Quick apply

Refine Your Search

customer care co ordinator jobs in swanwick, dby

Client Experience Co-Ordinator

Lettings Co-Ordinator - Office Based

Operations Co-ordinator

Distribution Fleet Co-ordinator

Conference Co-ordinator

Launch Control Co-ordinator

Service Team Leader - South East, UK

Dental Nurse / Treatment co ordinator

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