Technical support occupations Work, Jobs in Swanwick, Dby (with Salaries)

Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Application Support Analyst
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
- Communication skills
5d
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
IT Field Service Technician
Ingersoll Rand —Alfreton
- Microsoft Office
- IT
- Employee assistance programme
20h
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
5d
Customer Support Specialist
TMS (Analysis) Ltd —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
2d
Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
- £28,000 - £32,000 a year
- Weekend availability
- Customer service
- Windows
- Microsoft Office
- Free parking
Quick apply
Technical Operations Support
Culina Group —Worksop
- Up to £28,318 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Elevate Technology Group —Derby
- £25,000 - £30,000 a year
- Azure
- Windows
- Microsoft Office
MAY - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Technical Operations Support
Great Bear —Worksop
- Up to £28,318 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Project Implementation and Training Officer
Derbyshire Support Facilities Services —Sutton-In-Ashfield
- £32,502 - £38,883 a year
- Full-time
- Hybrid work
- Travel
2d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
12d
Customer Support Analyst
OCLC —Sheffield
- £25,000 - £32,450 a year
- Full-time
- Hybrid work
- English
- Analysis skills
2d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
9d
Application Support Technician
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Customer service
- IT
12h
First Line Analyst 3
Computacenter —Nottingham
- Rotating shift
- Customer service
- Contracts
- IT
12d

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Customer Support Agent

Exel Technology Group Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
From £26,505 a year

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
GCSE
Customer support
Communication skills
Help desk

Full job description

Empower customers. Drive success. Make an impact.

Why Join Us?
Step into a key role at Exel Technology Group, a market leader with 25+ years of innovation and ambitious growth. We’re agile, customer-obsessed, and proud of our world-class Net Promoter Score.

Our culture is built on caring, courage, and commitment—and we’re looking for someone who shares those values.

As a Support Agent, you’ll be the face of our customer support team where you will provide expert technical advice and customer service.

We have an incredibly compelling story to tell, that will appeal to anyone that applies who fits the requirements below. If you are someone that is passionate about supporting customers, technically minded and who wants to work with great colleagues in an organization that works at pace, then read on…

What You’ll Do

Support customers across multiple products, across the whole globe
Diagnosing faults and testing bugs
Create bug reports for development to investigate
Provide solutions and work-arounds for customer issues
Manage your own ticket queue in a timely manor
Handle incoming calls, chats and tickets
Create helpdesk material for customer self service

What You’ll Bring

A passion for customer service and a “customer-first” mindset
Technically minded with the ability to think outside the box
Passionate about technology
A desire to learn new products
Strong communication skills including verbal and written
Resilience, adaptability, and a proactive attitude
A team player who takes ownership and thrives on learning
Committed to continuous learning and development
Dependable and reliable
Good computer literacy

Bonus Points

Previous experience in a technical role or software support
Proficiency in helpdesk software

The Perks

25 days holiday + bank holidays with an option to buy additional holidays.
Flexible working – office and remote.
Full-time, permanent role (40 hours/week).
Company-wide incentives
Allowance's and Overtime

Working Hours

We do require a degree of flexibility due to our worldwide customer base. You will work 40 hrs per week with weekend support every 6 weeks required on a rota basis planned in advance. Various shift patterns are required with unsocial hours worked from home.

Job Types: Full-time, Permanent

Pay: From £26,505.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Mansfield NG18 5FU: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you be able to work shift patterns where un -sociable hours are worked from home (8 hour shift patterns covering 24/7)?

Education:

GCSE or equivalent (preferred)

Experience:

Help desk: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in swanwick, dby

Customer Support Agent

Application Support Analyst

JUNIOR IT SUPPORT TECHNICIAN

IT Field Service Technician

IT Support Engineer

Customer Support Specialist

Warehouse Automation 1st Line Support Technician

Customer Support Specialist – IT & Technical Support

Technical Operations Support

IT Support Technician

MAY - 1st Line IT Support Engineer & Retail IT Technician

Technical Operations Support

Project Implementation and Training Officer

1st-2nd Line IT Support Engineer

Customer Support Analyst

IT Operations Support Analyst

IT Service Desk Engineer Apprentice

IT Support Engineer

Application Support Technician

First Line Analyst 3

I want to receive the latest job alerts for technical support occupations in swanwick, dby

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