Database manager Work, Jobs in Swindon, Wil (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Business Systems Manager
Quantum Design Oxford —Abingdon
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Continuous improvement
- Free parking
- Life insurance
Quick apply
12d
Lead Portfolio Manager (12-month FTC/secondment opportunity covering maternity)
Network Rail —Swindon
- £55,596 - £67,813 a year
- Full-time
- Project management
- Contracts
- Employee discount
1d
Senior Real Estate Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Databases
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
4d
Senior Project Manager
UK Health Security Agency —Bulford
- £56,185 - £66,581 a year
- Part-time
- Management
- Presentation skills
- Continuous improvement
9d
School Secretary
Cricklade Manor Prep —Swindon
- £12,729.60 a year
- Part-time
- Databases
- Administrative experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
10d
MCIT Holmes Indexer
Wiltshire Police —Swindon
- £29,844 - £30,738 a year
- Part-time
- Annual leave
- Gym membership
Group Compliance Manager
TGJones —Swindon
- Full-time
- Hybrid work
- Analysis skills
- Tax experience
- Employee discount
Quick apply
3d
Project Administrator
IPSUM —Chippenham
- Full-time
- Databases
- Administrative experience
- Communication skills
- Annual leave
Quick apply
5d
Mechanical Instructor
JMC Aviation —Cirencester
- Monday to Friday
- Microsoft Powerpoint
- Databases
- Training & development
12d
Dose Records Officer
UK Health Security Agency —Didcot
- £27,335 - £28,442 a year
- Part-time
- Microsoft Word
- Administrative experience
- Presentation skills
11d
Sales Progressor
Bloor Homes —Swindon
- Full-time
- Negotiation
- Employee discount
Regional HSEQ Compliance Auditor
Network Plus —Chippenham
- £45,000 - £55,000 a year
- Nights as needed
Quick apply
12d
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
Information Security Assurance Manager
Babcock International —Abbotts Ann
- Full-time
- Travel
- Communication skills
- Annual leave
8d
Senior Data Engineering Analyst
St. James's Place —Cirencester
- Analysis skills
- Agile
- Communication skills
- Annual leave
1d
Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)
UK Health Security Agency —Chilton
- £35,587 - £43,244 a year
- Part-time
- Engineering
- Analysis skills
- Presentation skills
Magnet Engineer
Tokamak Energy —Milton
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
Quick apply
5d
Aftersales Support
Audience Systems —Westbury
- Full-time
- Microsoft Word
- Data entry
- In-person
- Work from home
- Life insurance
Quick apply
3d
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Client engagement
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Databases
Bachelor's degree
Partnership building
Customer relationship management
Mentoring
Relationship management
Customer support
Customer interaction
Analytics

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

database manager jobs in swindon, wil

Senior Customer Success Manager

Business Systems Manager

Lead Portfolio Manager (12-month FTC/secondment opportunity covering maternity)

Senior Real Estate Manager

Senior Project Manager

School Secretary

MCIT Holmes Indexer

Group Compliance Manager

Project Administrator

Mechanical Instructor

Dose Records Officer

Sales Progressor

Regional HSEQ Compliance Auditor

Strategic Client Solution Lead

Information Security Assurance Manager

Senior Data Engineering Analyst

Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)

Magnet Engineer

Aftersales Support

Customer Experience Coordinator

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