Duty officer Work, Jobs in Swindon, Wil (with Salaries)

Homeline Response Officer x4
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- English
- Microsoft Office
- First Aid Certification
Quick apply
12h
Programme Facilitator - Swindon (South West)
HM Prison & Probation Service —Swindon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Property Compliance Officer
First Choice Housing Swindon —Swindon
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
Quick apply
13d
Housing Solutions - Homelessness and Accommodation Officer
PublicaGroup —Cirencester
- £33,341 - £34,799 a year
- Hybrid work
- Driving
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Mobile Operations Manager
Network Rail —Swindon
- £53,788 a year
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee discount
5d
Information Governance Officer
UK SBS Ltd —Swindon
- £34,101 a year
- Full-time
- Organisational skills
- IT
- Communication skills
6d
Project Liaison Officer
Serco Plc —Swindon
- £28,000 a year
- Full-time
- Hybrid work
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
8h
Mobile Security Officer
Venture Security —Andover
- £14.48 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Driving
- Annual leave
Quick apply
6d
Security Officer
ASEL —Swindon
- £13 an hour
- Full-time
- School
- Employee assistance programme
- Employee discount
14d
Security Officer
Serco Plc —Carterton
- £28,753.54 a year
- 12 hour shift
- Hybrid work
- Communication skills
- Employee assistance programme
2d
Development Officer
Corn Exchange Newbury —Newbury
- £12,402 a year
- Part-time
- Organisational skills
- Communication skills
- Marketing
- Free parking
- Employee discount
Quick apply
Regulatory Support Officer
PublicaGroup —Cirencester
- £27,801 - £28,882 a year
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Functional Skills Tutor (Experienced)
West Berkshire Training Consortium —Newbury
- Part-time
- English
- In-person
- Care plans
- Employee discount
- Life insurance
Quick apply
5d
Geoarchaeology Supervisor / Officer / Senior Officer
Cotswold Archaeology —Andover
- £32,977 - £43,792 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Security Officer
Securitas UK —Trowbridge
- £13.39 an hour
- Night shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Planning Officer (Applications)
SouthOxfordshireAndVale —Abingdon
- £46,402 - £52,892 a year
- Microsoft Powerpoint
- Microsoft Word
- No degree
- Flexible schedule
Quick apply
9d
Prisoner Custody Officer
Serco Plc —Swindon
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Relief Security Officer
Mast Security —Cirencester
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Registration Officer (Building Control)
SouthOxfordshireAndVale —Abingdon
- £28,740 - £33,565 a year
- Travel
- Communication skills
- Flexible schedule
Quick apply
Site Maintenance Operative
Mary Hare School —Newbury
- £26,403 - £29,540 a year
- Full-time
- Microsoft Outlook
- English
- First Aid Certification
- Sick pay
Quick apply

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Homeline Response Officer x4

Swindon Borough Council -
Swindon

Quick apply

Job details

Full-time
£30,518 a year
12 hours ago

Qualifications

Driving Licence
English
Microsoft Office
Senior care
First Aid Certification
Driving
Communication skills

Full job description

Homeline Response Officer x4

Ref: 178722

Salary: £30,518 p.a. plus benefits

37 hours per week

FTC – 12 months

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We are looking for four Homeline Response Officers within our Homeline team on a fixed-term basis, who are motivated, enthusiastic and team players.

The role involves supporting the delivery of a 24-hour emergency call service for elderly individuals, people with disabilities, and those with chronic health conditions. The ideal candidate will have experience working in a customer-focused environment and demonstrate empathy and strong communication skills. A current full UK driving licence is required, along with experience in the care or telecare sector. You should also be confident in dealing with the public in potentially difficult or stressful situations, whether face-to-face or over the telephone, with experience supporting elderly individuals being advantageous.

You will also need a good working knowledge of Microsoft office applications as well as excellent telephone manner and a systematic approach to working within a fast-paced environment, with the ability to multi-task. Accuracy and communication skills are key as well as the ability to work independently and remain calm under pressure and in distressing situations.

What you’ll be doing

Respond quickly to emergency calls, providing on-site support within target response times.
Deliver urgent care, including first aid, CPR, and coordinating emergency services where needed.
Safely assist fallen service users using specialist lifting equipment.
Carry out welfare visits, monitor wellbeing, and ensure telecare equipment is working effectively.
Install, configure, maintain, and remove telecare systems in homes and supported settings.
Complete accurate records, reports, and referrals, including safeguarding and risk concerns.
Liaise with families, healthcare professionals, and emergency services to coordinate care.
Support hospital discharges and assess service users’ needs, identifying additional support where required.
Contribute to a 24/7 service through shift work, on-call duties, and teamwork, including mentoring new staff.

Demonstrate resilience and professionalism when dealing with complex or distressing situations, always maintaining a calm and supportive approach.
Consistently work within the Values and Behaviours framework of Swindon Borough Council, ensuring high standards of care, integrity, and accountability in all interactions.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

You will be subject to an enhanced Disclosure and Barring Service Check.

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

For further information about the role please contact Alicia Fry, Homeline and Telecare Manager on: [email protected]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email [email protected]

Closing date: 04 August 2026

Interview date: By Arrangement

Quick apply

Refine Your Search

duty officer jobs in swindon, wil

Homeline Response Officer x4

Programme Facilitator - Swindon (South West)

Property Compliance Officer

Housing Solutions - Homelessness and Accommodation Officer

Mobile Operations Manager

Information Governance Officer

Project Liaison Officer

Mobile Security Officer

Security Officer

Security Officer

Development Officer

Regulatory Support Officer

Functional Skills Tutor (Experienced)

Geoarchaeology Supervisor / Officer / Senior Officer

Security Officer

Planning Officer (Applications)

Prisoner Custody Officer

Relief Security Officer

Registration Officer (Building Control)

Site Maintenance Operative

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