Head of it operational support Work, Jobs in Swindon, Wil (with Salaries)

Head of IT Operational Support
National Trust —Swindon
- £74,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
6d
Head of Service Management and Operations
Wiltshire Police —Devizes
- Up to £85,773 a year
- Full-time
- Continuous improvement
- No degree
- Annual leave
- Gym membership
Head of Services and Delivery
Wiltshire Police —Devizes
- Up to £85,773 a year
- Full-time
- No degree
- Product management
- Annual leave
- Gym membership
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
9d
Senior HR Manager / Head of HR
Aura Care Living Ltd —Cirencester
- £40,000 - £45,000 a year
- Full-time
- Management
- English
- Human resources
- Free parking
Quick apply
Senior Estate Manager (information specialist)
UK Research and Innovation —Swindon
- £46,965 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
6d
Head of Logistics
Tekever —Swindon
- Hybrid work
- Engineering
- Master's degree
- Business
Quick apply
Education Centre Supervisor
Explore Learning —Swindon
- From £27,000 a year
- Full-time
- Management
- Sales
- Maths
- Employee discount
- Referral programme
Systems Administrator - Spacecraft Control Centre
AIRBUS Defence and Space Limited —Chippenham
- Full-time
- Hybrid work
- Maintenance
- Free parking
- Employee assistance programme
Head of Infrastructure and Platforms
Wiltshire Police —Devizes
- Up to £85,773 a year
- Full-time
- Engineering
- No degree
- Annual leave
- Gym membership
Systems Housing Manager
Swindon Borough Council —Swindon
- £50,269 a year
- Full-time
- English
- Continuous improvement
- Travel
Quick apply
Senior Marketing Support Specialist
St. James's Place —Cirencester
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
5d
Head of IM, OT & Digital
Element Six —Didcot
- Full-time
- Continuous improvement
- No degree
- Budgeting
Quick apply
2d
Operations Risk Manager (Emergency & Crisis Management) - 2 Year FTC
AirTanker —Carterton
- £65,205 - £75,917 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
3d
Senior Evaluation Manager
Economic and Social Research Council —Swindon
- £46,743 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Senior Manager CRM (4 month Fixed Term Contract)
Ecotricity —Stroud
- Hybrid work
- Travel
- Analytics
- Employee discount
Departmental Business Support Officer
UK Health Security Agency —Didcot
- £35,587 - £43,244 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Management
3d
Senior Real Estate Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Databases
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d
Head of E-Commerce (12 Month FTC)
Dyson —Malmesbury
- English
- Team management
- Leadership
Academic Head
Dyson —Malmesbury
- Engineering
- Research
- AI
- Employee assistance programme
- Employee discount

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head of it operational support jobs near swindon, wil

Head of IT Operational Support

National Trust -
Swindon

Apply Now

Job details

Permanent | Full-time
£74,000 a year
6 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Cloud infrastructure
Cybersecurity strategy
IT team management
Stakeholder liaison
IT service management
CISSP
Incident response
NIST standards
Cybersecurity strategy development
Technology leadership experience
Major incident coordination
ISO 27001
IT strategy alignment
Information technology team management
Cybersecurity
Cyber security risk management

Full job description

We're looking for a technology leader to join us as our Head of IT Operations (Cyber Security & Infrastructure).

This is a critical leadership role responsible for ensuring our technology infrastructure, cyber security services and operational platforms are secure, resilient and fit for purpose. You'll lead a talented team and work closely with strategic partners to provide the foundations that enable colleagues, volunteers and visitors to benefit from reliable, secure and modern technology services.

As a member of the senior IT leadership team, you'll help shape technology strategy, drive operational excellence and strengthen organisational resilience, ensuring technology continues to support our mission and long-term objectives.

Internally you'll be known as Head of IT Operational Support.

What it's like to work here:Reporting to the IT Operations Director, you'll be responsible for infrastructure, cyber security and operational technology services across the organisation.

You'll work closely with the Head of Operations, Heads of IT Delivery, IT Assurance, IT Digital and Data, as well as senior stakeholders across the business, helping to shape technology strategy while ensuring secure, reliable and resilient services.

You’ll influence strategic decisions, drive continuous improvement and strengthen our technology foundations.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing:As Head of IT Operations (Cyber Security & Infrastructure), you'll provide leadership across infrastructure, cloud platforms, networks, cyber security operations and technical services, ensuring critical technology services remain secure, resilient and high performing. You'll develop and deliver infrastructure and cyber security strategies that align with organisational priorities, while strengthening cyber resilience, disaster recovery and business continuity capabilities.

Working closely with strategic suppliers and internal stakeholders, you'll drive operational excellence through service management best practice, automation and modern engineering approaches. Leading the response to major incidents and cyber security events, you’ll ensure effective recovery and continuous improvement. You'll also oversee budgets, investment plans and technology roadmaps, balancing operational risk, innovation and long-term value, while developing a high-performing team where colleagues can grow and thrive.

Who we're looking forYou’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale:

Senior leadership experience within IT Operations, Infrastructure and Cyber Security with experience developing diverse teams, creating an inclusive culture where different perspectives are valued.
Strong knowledge of cloud technologies, enterprise infrastructure, networking and Cyber Security controls and a proven track record of delivering operational resilience and service improvement programmes.
Extensive experience managing Strategic Cyber Security risks, identifying threats, implementing proportionate controls and leading remediation programmes that strengthen organisational resilience.
Experience leading outsourced and multi-supplier service environments.
Experience managing major incidents, cyber security events and recovery activities.
Strong financial and commercial acumen, including budget management and supplier governance.
Strong stakeholder management and influencing skills, including engagement with executive-level colleagues.
Experience developing technology strategy and translating this into practical, deliverable plans.
Relevant mid-high tier qualification in Cyber Security and Infrastructure e.g. CISSP (Certified Information Systems Security Professional), Cisco CCNP Enterprise, Microsoft Associate-level accreditation, or equivalent, and are committed to keeping up to date with emerging technology. Knowledge of cyber security frameworks such as NIST or ISO27001.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

head of it operational support jobs in swindon, wil

Head of IT Operational Support

Head of Service Management and Operations

Head of Services and Delivery

Head of Customer Service

Senior HR Manager / Head of HR

Senior Estate Manager (information specialist)

Head of Logistics

Education Centre Supervisor

Systems Administrator - Spacecraft Control Centre

Head of Infrastructure and Platforms

Systems Housing Manager

Senior Marketing Support Specialist

Head of IM, OT & Digital

Operations Risk Manager (Emergency & Crisis Management) - 2 Year FTC

Senior Evaluation Manager

Senior Manager CRM (4 month Fixed Term Contract)

Departmental Business Support Officer

Senior Real Estate Manager

Head of E-Commerce (12 Month FTC)

Academic Head

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