Senior it support Work, Jobs in Swindon, Wil (with Salaries)

Head of IT Operational Support
National Trust —Swindon
- £74,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
5d
Senior Impact and Evaluation Manager
Arts and Humanities Research Council —Swindon
- £46,743 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Project Manager
Nationwide Building Society —Swindon
- From £50,000 a year
- Temporary
- Continuous improvement
- Agile
- Negotiation
Senior Manual Infrastructure Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- SharePoint
- Agile
Quick apply
Business & Operations Manager
Watermoor House Residential Care Home —Cirencester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Project Manager
Oak Furnitureland —Swindon
- £50,000 a year
- Full-time
- Software development
- Free parking
- Employee assistance programme
Head of Executive Office
National Trust —Swindon
- £60,000 a year
- Full-time
- Team management
- Leadership
- Free parking
- Employee assistance programme
5d
Senior Support Worker
Focus Futures UK —Swindon
- £31,000 a year
- Weekend availability
- In-person
- Care plans
- Communication skills
- Free parking
- Paid training
Quick apply
8d
HR Generalist (12-Month FTC)
Octave Intelligence —Swindon
- Microsoft Word
- Microsoft Outlook
- Data entry
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
Customer Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
2d
Business Analyst Assistant
Swindon Borough Council —Swindon
- £33,699 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
Quick apply
10d
Records Manager
Defence Science and Technology Laboratory —Bulford
- £50,066 - £56,000 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Business
- Annual leave
Senior Project Co-ordinator
National Trust —Swindon
- £27,612 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Organisational skills
- Free parking
- Employee assistance programme
13d
Factory Process Manager
elix sourcing solutions —Tetbury
- £40,000 - £50,000 a year
- Continuous improvement
- Manufacturing
11d
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Head of Services and Delivery
Wiltshire Police —Devizes
- Up to £85,773 a year
- Full-time
- No degree
- Product management
- Annual leave
- Gym membership
IT Support and Compliance Technician
TH White Ltd —Devizes
- Full-time
- Analysis skills
- Quality control
- Travel
- Free parking
- Employee discount
Quick apply
Product Owner
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Agile
- Free parking
- Employee discount
Quick apply
3d
General Manager - UK
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply

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Head of IT Operational Support

National Trust -
Swindon

Apply Now

Job details

Permanent | Full-time
£74,000 a year
5 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Cloud infrastructure
Cybersecurity strategy
IT team management
Stakeholder liaison
IT service management
CISSP
Incident response
NIST standards
Cybersecurity strategy development
Technology leadership experience
Major incident coordination
ISO 27001
IT strategy alignment
Information technology team management
Cybersecurity
Cyber security risk management

Full job description

We're looking for a technology leader to join us as our Head of IT Operations (Cyber Security & Infrastructure).

This is a critical leadership role responsible for ensuring our technology infrastructure, cyber security services and operational platforms are secure, resilient and fit for purpose. You'll lead a talented team and work closely with strategic partners to provide the foundations that enable colleagues, volunteers and visitors to benefit from reliable, secure and modern technology services.

As a member of the senior IT leadership team, you'll help shape technology strategy, drive operational excellence and strengthen organisational resilience, ensuring technology continues to support our mission and long-term objectives.

Internally you'll be known as Head of IT Operational Support.

What it's like to work here:Reporting to the IT Operations Director, you'll be responsible for infrastructure, cyber security and operational technology services across the organisation.

You'll work closely with the Head of Operations, Heads of IT Delivery, IT Assurance, IT Digital and Data, as well as senior stakeholders across the business, helping to shape technology strategy while ensuring secure, reliable and resilient services.

You’ll influence strategic decisions, drive continuous improvement and strengthen our technology foundations.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing:As Head of IT Operations (Cyber Security & Infrastructure), you'll provide leadership across infrastructure, cloud platforms, networks, cyber security operations and technical services, ensuring critical technology services remain secure, resilient and high performing. You'll develop and deliver infrastructure and cyber security strategies that align with organisational priorities, while strengthening cyber resilience, disaster recovery and business continuity capabilities.

Working closely with strategic suppliers and internal stakeholders, you'll drive operational excellence through service management best practice, automation and modern engineering approaches. Leading the response to major incidents and cyber security events, you’ll ensure effective recovery and continuous improvement. You'll also oversee budgets, investment plans and technology roadmaps, balancing operational risk, innovation and long-term value, while developing a high-performing team where colleagues can grow and thrive.

Who we're looking forYou’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale:

Senior leadership experience within IT Operations, Infrastructure and Cyber Security with experience developing diverse teams, creating an inclusive culture where different perspectives are valued.
Strong knowledge of cloud technologies, enterprise infrastructure, networking and Cyber Security controls and a proven track record of delivering operational resilience and service improvement programmes.
Extensive experience managing Strategic Cyber Security risks, identifying threats, implementing proportionate controls and leading remediation programmes that strengthen organisational resilience.
Experience leading outsourced and multi-supplier service environments.
Experience managing major incidents, cyber security events and recovery activities.
Strong financial and commercial acumen, including budget management and supplier governance.
Strong stakeholder management and influencing skills, including engagement with executive-level colleagues.
Experience developing technology strategy and translating this into practical, deliverable plans.
Relevant mid-high tier qualification in Cyber Security and Infrastructure e.g. CISSP (Certified Information Systems Security Professional), Cisco CCNP Enterprise, Microsoft Associate-level accreditation, or equivalent, and are committed to keeping up to date with emerging technology. Knowledge of cyber security frameworks such as NIST or ISO27001.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

senior it support jobs in swindon, wil

Head of IT Operational Support

Senior Impact and Evaluation Manager

Project Manager

Senior Manual Infrastructure Tester (DV Security Clearance)

Business & Operations Manager

Project Manager

Head of Executive Office

Senior Support Worker

HR Generalist (12-Month FTC)

Quality Assurance Specialist

Customer Service Desk Analyst

Business Analyst Assistant

Records Manager

Senior Project Co-ordinator

Factory Process Manager

IT Support Engineer I - Junior Helpdesk

Head of Services and Delivery

IT Support and Compliance Technician

Product Owner

General Manager - UK

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