Service desk Work, Jobs in Swindon, Wil (with Salaries)

2nd Line Service Desk Engineer
Our IT Services —Cirencester
- Up to £35,000 a year
- Full-time
- Azure
- Windows
- SQL
- Free parking
Quick apply
7d
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
Helpdesk Operator
Sodexo —Swindon
- £27,797.64 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
ITMS Second Line Technician
Onecom —Swindon
- Monday to Friday
- SharePoint
- In-person
- Communication skills
- Employee discount
Quick apply
Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
SSRC Receptionist
Serco Plc —Swindon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
5d
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Windows
- Communication skills
- Annual leave
- Life insurance
Front Desk and Administration Coordinator
Marlborough College —Marlborough
- £23,222.66 a year
- Full-time
- Free parking
8d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
- HTML
IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Azure
- Organisational skills
- IT
21h
Technical Project Manager
Inflection Point MSP Ltd —Chippenham
- £45,000 - £65,000 a year
- Full-time
- Azure
- PMP
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
18h
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Receptionist Office Assistant (Part Time)
GXO Logistics —Chippenham
- Up to £17,912.28 a year
- Part-time
- Front desk
- Phone etiquette
- Communication skills
- Annual leave
- Employee discount
IT Infrastructure & Security Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- Azure
- AWS
- Scripting
- Free parking
- Employee assistance programme
Quick apply
1d
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
22h
Network Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Analysis skills
- IT
- In-person
- Annual leave
- Life insurance
Applications Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Applications Engineer (L3/L4)
Thorn SDS Ltd —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Quick apply

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2nd Line Service Desk Engineer

Our IT Services -
Cirencester

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year
7 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Operating systems
IIS
iOS
LAN
Windows
Technical support
SQL
DHCP
Analysis skills
VoIP
IT support
DNS
SharePoint
Mac OS
IT
VMWare
Linux
TCP/IP
Communication skills
Active Directory
Intune

Full job description

We're looking for an exceptional 2nd Line Service Desk Engineer with genuine technical depth to join our team in the capital of the Cotswolds.

We pride ourselves on blending great customer service with innovation to give our clients the best possible support experience. To do that we need someone with strong communication skills, real organisation, and a hunger to grow. We don't just want you to succeed here — we want you to thrive.

What you'll be doing

As a 2nd Line Service Desk Engineer you'll be a key point of technical support for our client base. You'll:

Resolve escalated 2nd line technical issues across a wide range of technologies
Maintain accurate, high-quality technical documentation
Spot recurring issues and recommend long-term improvements — not just firefight
Work day-to-day in industry-leading tooling: our PSA, RMM and IT documentation systems
Deliver the kind of service that makes clients glad they called

What you'll need – Essential

Microsoft 365 administration (Exchange Online, SharePoint and other core services)
Microsoft Entra ID (Azure AD)
Microsoft Intune
Core networking fundamentals (TCP/IP, LAN, WAN and Wi-Fi technologies)
Strong experience with Microsoft client operating systems (Windows 10/11) and the Microsoft 365 / Office application suite
Configuring and maintaining Windows Server environments, including Exchange, SQL, RDS and IIS
A solid practical grasp of Active Directory, Group Policy, DNS and DHCP
VoIP systems administration
A full UK driving licence

Desirable — we can help you grow the rest

Managing Apple devices, specifically macOS and iOS
Virtualised environments, specifically AVD, Hyper-V and VMware
Administering Google Workspace
Exposure to Linux environments

You are

An experienced Technical Support Engineer from a Managed Service Provider background
A natural, motivated problem solver with strong troubleshooting and analytical skills
Able to juggle multiple tickets and priorities without dropping the ball
Genuinely passionate about IT and about exceeding customer expectations every time
Hungry to learn, and keen to help us innovate and improve our services

Where this role can go

This is a role built for someone who wants to level up. You'll gain hands-on exposure to cloud services, AI, cyber security and infrastructure technologies, with real opportunities to progress your career as you develop — backed by ongoing training and dedicated self-development time.

What we offer

A great starting salary, up to £35,000
Clear opportunities to progress for those who continue to excel
Genuine encouragement to build your skills and career in the IT industry
Ongoing training and development in a supportive, dynamic environment
Dedicated self-development days to grow your knowledge
Quarterly company events
28 days' holiday including bank holidays
Your birthday off as additional holiday
The chance to work in Cirencester, the capital of the Cotswolds
Workplace pension
Free onsite parking

Ready to apply?

Think this is the career for you? Click Apply, send us your CV and a short cover letter, and we'll get back to you within 5 working days.

Pay: Up to £35,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Ability to commute/relocate:

Cirencester GL7 6PY: reliably commute or plan to relocate before starting work (required)

Experience:

IT Support: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in swindon, wil

2nd Line Service Desk Engineer

IT Service Desk Apprentice

Helpdesk Operator

ITMS Second Line Technician

Service Desk Support Engineer

SSRC Receptionist

Service Desk Analyst (L3),

Front Desk and Administration Coordinator

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Web Technology Specialist

IT Operations Manager

Technical Project Manager

IT Support Technician

Receptionist Office Assistant (Part Time)

IT Infrastructure & Security Engineer

IT Support Analyst Apprentice

Network Engineer (L3/L4)

Applications Engineer (L3/L4)

Applications Engineer (L3/L4)

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