Delivery manager Work, Jobs in Talacre, Fln (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Project Delivery and Engagement Manager
Iceland —Deeside
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Free parking
- Employee discount
5d
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Trading Manager (E&W)
Morrisons —Colwyn Bay
- Hospitality
- Team management
- Employee discount
Quick apply
Lead Delivery Manager - DCX
The Very Group —Liverpool
- Full-time
- Hybrid work
- Agile
- Leadership
- Employee discount
Quick apply
Service Delivery Manager
North West Ambulance Service NHS Trust —Liverpool
- £57,528 - £64,750 a year
- Full-time
- Leadership
6d
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Junior Service Delivery Manager
Ericsson —Chester
- Computer Science
- Engineering
- English
Store Manager - Llandudno
New Look —Llandudno
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Branch Manager
loc8me —Liverpool
- £35,000 - £40,000 a year
- Overtime
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
10d
Service Delivery Manager
Blue Wireless —Chester
- Hybrid work
- Sales
Quick apply
3d
Assistant shop manager
Sense —Denbigh
- £13 an hour
- Part-time
- Driving
Senior Delivery Manager
FDM Group —Liverpool
- Hybrid work
- Organisational skills
- Agile
- Leadership
- Annual leave
6d
Showroom Manager
HSL Chairs —Chester
- £17.87 an hour
- Full-time
- Sales
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Store Manager
Montezuma's Chocolates —Chester
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Car Sales Manager | Automotive Sales Manager
Holdcroft —Ellesmere Port
- £77,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
3d
Systems Delivery Lead
Cox Automotive —Chester
- Full-time
- Analysis skills
- Organisational skills
- Financial services
Account Manager
Floorless —Chester
- From £35,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
Quick apply
4d
Area Manager
Amazon UK Services Ltd. —Knowsley
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Head of Rail Infrastructure Delivery
Ribbon Rail Engineering Ltd. —Liverpool
- £95,000 a year
- Engineering
- In-person
- Leadership
- Free parking
- Flexitime
Quick apply
1d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

delivery manager jobs in talacre, fln

Head of Customer Experience

Project Delivery and Engagement Manager

Hire Desk Team Leader

Trading Manager (E&W)

Lead Delivery Manager - DCX

Service Delivery Manager

Event Delivery Manager

Junior Service Delivery Manager

Store Manager - Llandudno

Branch Manager

Service Delivery Manager

Assistant shop manager

Senior Delivery Manager

Showroom Manager

Store Manager

Car Sales Manager | Automotive Sales Manager

Systems Delivery Lead

Account Manager

Area Manager

Head of Rail Infrastructure Delivery

I want to receive the latest job alerts for delivery manager in talacre, fln

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