Service manager Work, Jobs in Tamworth (with Salaries)

Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
1d
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
Account Exec/Project Manager
EBY Design Ltd —Tamworth
- £25,000 - £30,000 a year
- Full-time
- Project management
- Bachelor's degree
- In-person
- Free parking
Quick apply
Account Manager Team Manager
Brakes —Tamworth
- £32,926 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Lending Manager
Crystal Specialist Finance —Tamworth
- £26,500 - £35,000 a year
- Full-time
- Customer service
- Basic maths
- Financial services
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Small Stores Team Manager
Epwin Group PLC —Tamworth
- Full-time
- Organisational skills
- Leadership
- Time management
Quick apply
SERVICE MANAGER
Research Garage Group —Hinckley
- £38,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Depot Administrator
Homefire Group Limited —Tamworth
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Duty Manager/Supervisor
Appleby Inn Hotel - Appleby Parva —Swadlincote
- £13.50 - £14.50 an hour
- Full-time
- Bar
- English
- Hotel
Quick apply
13d
Store Manager
EG On The Move Ltd —Shenstone
- £31,500 - £33,000 a year
- Weekend availability
- Leadership
- Employee discount
Quick apply
Night Shift Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
1d
Sales Consultant
APP Wholesale Ltd —Tamworth
- Full-time
- Sales
- Organisational skills
Quick apply
Operations Manager
InPost UK —Lichfield
- £38,000 - £40,000 a year
- Analysis skills
- Continuous improvement
- Driving
- Employee assistance programme
- Life insurance
Quick apply
Race Director
Daytona Motorsport —Tamworth
- £11.25 - £14.75 an hour
- Weekend availability
- Management
- Customer service
- Computer literacy
Quick apply
11d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
5d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Legal Cashier
GloverPriest —Tamworth
- Microsoft Excel
14d
Facilities Operative
Birmingham Hippodrome —Birmingham
- £28,000 a month
- Full-time
- Maintenance
- Microsoft Office
- IT
14d
Workshop/Service Manager
Swinnerton Machinery Ltd —Tamworth
- £40,000 - £60,000 a year
- Weekend availability
- Organisational skills
- IT
- In-person
- Annual leave
Quick apply
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply

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Service Delivery Frontline Manager

Crown SDS (Service Delivery Solutions) -
Tamworth

Quick apply

Job details

Permanent | Full-time
From £34,000 a year
1 day ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Logistics
Dangerous goods
Leadership
Communication skills
Time management

Full job description

Front Line Manager

Lead a High-Performing Team | Drive Service Excellence | Make a Real Impact

Hours: Monday to Friday, 10:30am – 7:00pm

Are you a passionate people leader who thrives on developing others, solving challenges and delivering exceptional customer experiences?

We're looking for an ambitious Front Line Manager to lead and inspire our team of Service Delivery Coordinators. This is an exciting opportunity to join a growing business where you'll have the autonomy to make decisions, influence performance, and play a key role in shaping the success of both your team and our customers.

If you enjoy coaching people, building strong customer relationships and driving operational excellence, we'd love to hear from you.

Why Join Us?

✅ Lead and develop a successful customer-focused team

✅ Make a genuine impact on service delivery and business performance

✅ Be trusted to make decisions and influence outcomes

✅ Work in a fast-paced, supportive and collaborative environment

✅ Develop your leadership career with ongoing training and progression opportunities

The Role

As Front Line Manager, you'll be responsible for creating a positive, high-performing culture where people are motivated, customers receive outstanding service, and business goals are consistently achieved.

You'll lead from the front, supporting your team to deliver against customer expectations while identifying opportunities to improve efficiency, service quality and profitability.

What You'll Be Doing

Leading, coaching and developing a team of Service Delivery Coordinators.
Creating a positive and engaging team culture focused on performance and customer satisfaction.
Building strong relationships with customers, drivers and internal stakeholders.
Acting as the main escalation point for operational and customer issues.
Identifying challenges early and implementing effective solutions.
Taking ownership of pricing and job costing decisions to maximise profitability.
Ensuring excellent communication throughout the customer journey.
Driving performance against service levels, KPIs and commercial targets.

Key Responsibilities

Conduct regular 1-2-1s, performance reviews and annual appraisals.
Support employee growth through coaching, mentoring and training.
Manage attendance, annual leave and workforce planning.
Monitor customer interactions and service quality, providing constructive feedback and support.
Ensure accurate customer and driver pricing.
Manage invoicing preparation, invoice queries and driver discrepancies.
Collaborate with Account Managers and Commercial teams to support business growth.
Identify and implement process improvements that enhance customer service and efficiency.
Ensure compliance with company policies, Health & Safety standards and statutory requirements.

What We're Looking For

Essential

At least 3 years' experience managing and developing people.
A proven track record of leading high-performing teams.
Outstanding communication and relationship-building skills.
Strong organisational and planning abilities.
A proactive, solutions-focused approach to problem-solving.
High levels of accuracy and attention to detail.
Ability to work independently and collaboratively across multiple teams.
Good working knowledge of Microsoft Word, Excel and Outlook.
Adaptability within a dynamic operational environment.
Ambition to continue developing your leadership career.

Desirable

Level 3 Leadership qualification (or willingness to work towards one).
Experience within logistics, transport or service delivery operations.
Knowledge or experience of Dangerous Goods.

Ready for Your Next Leadership Challenge?

If you're an experienced manager who enjoys developing people, delivering exceptional service and driving results, this is your opportunity to make a real difference.

Apply today and take the next step in your leadership career.

Job Types: Full-time, Permanent

Pay: From £34,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Tamworth B78 3HH: reliably commute or plan to relocate before starting work (required)

Experience:

Operations environment: 1 year (required)
People management: 3 years (required)
Logistics: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Tamworth B78 3HH (preferred)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in tamworth

Service Delivery Frontline Manager

Store Manager

Account Exec/Project Manager

Account Manager Team Manager

Lending Manager

Small Stores Team Manager

SERVICE MANAGER

Depot Administrator

Duty Manager/Supervisor

Store Manager

Night Shift Service Delivery Frontline Manager

Sales Consultant

Operations Manager

Race Director

Service Coordinator

Hygiene Manager

Legal Cashier

Facilities Operative

Workshop/Service Manager

Sales Support & Customer Care Specialist-12 Month FTC

I want to receive the latest job alerts for service manager in tamworth

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