Surveyor Work, Jobs in Tamworth (with Salaries)

Customer Care Co-ordinator
M&J Evans construction —Tamworth
- £25,500 - £31,000 a year
- Full-time
- English
- Data entry
- In-person
- Employee discount
Quick apply
2d
Estates Surveyor
LKQ Corporation —Tamworth
- Full-time
- Bachelor's degree
- Budgeting
- Annual leave
- Employee assistance programme
1d
Residential Surveyor (Level 2 HomeBuyer)
INVEST SURVEYING —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Driving
Quick apply
Legal Assistant - Disrepair (FTC until July 2027)
Platform Housing —Birmingham
- £27,876 - £30,973 a year
- Analysis skills
- Organisational skills
- Communication skills
7d
Regional Surveyor
Camping and Caravanning Club —Coventry
- £52,500 a year
- Full-time
- Project management
- Travel
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Senior Building Surveyor
Leonard Cheshire —Birmingham
- £51,167 a year
- Full-time
- Hybrid work
- Travel
- Budgeting
- Communication skills
- Employee assistance programme
Quick apply
Legal Assistant - Disrepair (FTC until July 2027)
Platform Housing Group —Birmingham
- £27,876 - £30,973 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
7d
Junior Quantity Surveyor
Sisk —Birmingham
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
Property Management Coordinator – Residential Lettings
Square Property Management —Birmingham
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
Quick apply
7d
Estate Agent- Aftersales Consultant
AP Morgan Limited —Solihull
- £28,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Employee assistance programme
Quick apply
Learning & Development Officer - P/T 21hpw permanent
Staffordshire Wildlife Trust —Stafford
- £25,500 a year
- Part-time
- Recruiting
- SharePoint
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Commercial Property Surveyor
East Staffordshire Borough Council —Burton-On-Trent
- £18,640 - £20,388 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
Regional Building Surveyor
KwikFit —Derby
- £50,000 - £60,000 a year
- Full-time
- CAD
- Travel
- Construction experience
- Annual leave
- Employee discount
Trainee Building Control Surveyor
Celnor —Stafford
- Full-time
- Writing skills
- Organisational skills
- Construction experience
- Annual leave
Quick apply
1d
Commercial & Project Management - Talent Community to register interest in power sector roles
Laing O'Rourke —Birmingham
- Project management
- Annual leave
- Employee assistance programme
Surveying Manager - North
MHA —Derby
- £65,000 a year
- Full-time
- Hybrid work
- Management
1d
Sales Consultant / Surveyer
OptimPRO —Nuneaton
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
Chartered Building Surveyor
Ridge & Partners LLP —Solihull
- Full-time
- Microsoft Office
- Business development
- Travel
Apprentice Quantity Surveyor (Construction)
Davlyn Construction Limited —Derby
- Full-time
- Computer literacy
- Bachelor's degree
- Computer skills
Quick apply
Building Surveyor
Baily Garner —Birmingham
- £32,000 - £46,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Contracts
- Annual leave
- Flexible schedule
Quick apply

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Customer Care Co-ordinator

M&J Evans construction -
Tamworth

Quick apply

Job details

Permanent | Full-time
£25,500 - £31,000 a year
2 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Client engagement
English
Microsoft Office Suite
Construction progress reporting
Purchase order creation
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

Job Overview

We are seeking a dynamic and enthusiastic Customer Care Co-ordinator to join our vibrant team! In this role, you will be the frontline ambassador, ensuring their inquiries are handled efficiently and professionally. Your energetic approach will help foster positive relationships, resolve issues promptly, and contribute to an exceptional customer experience. If you thrive in a fast-paced environment and enjoy making a difference through excellent communication, this is the perfect opportunity for you to shine!

Duties

· Customer and client communication: Manage incoming customer and client enquiries by email and telephone in a professional and timely manner.

· Defect management: Log all defects accurately on the database and ensure records and associated files are kept up to date.

· Allocate defects to the relevant Contracts Manager for review and action.

· Appointments and coordination: Arrange appointments with residents and issue calendar invitations to the relevant team members.

· Progress updates: Liaise with the construction team to monitor progress of works and provide clear updates to clients.

· Chargeable works and quotes: Where works are chargeable, request the relevant quotation, issue it to the client and update the system records accordingly.

· SLA management: Work with the Customer Care Manager and Contracts Managers to ensure works are progressed and completed within agreed SLAs.

· Reporting: Produce weekly reports for Contracts Managers, including client updates and updates to client portals where required.

· Escalation: Escalate complex or difficult issues to the Head of Customer Care for guidance and support.

· General administration: Carry out appropriate ad hoc duties as required, including raising purchase orders on the internal system and preparing ad hoc letters for Contracts Managers.

· Follow up with clients where further information is required to progress outstanding matters.

· Follow up with Quantity Surveyors for any required quotations.

· Maintain regular contact with Contracts Managers to ensure works outside SLA are being progressed and monitored.

Requirements

Confident user of Microsoft Office, including Excel, with the ability to maintain accurate records and use internal systems effectively.

· Previous experience in a customer service or customer care role, ideally within the building, construction or housing sector; however, sector-specific experience is desirable rather than essential.

· Able to work flexibly, use initiative and manage competing priorities effectively to meet deadlines.

· Highly organised, with the ability to plan and manage workload effectively to meet deadlines.

· Committed, reliable and willing to take ownership of agreed responsibilities.

· Excellent communication and relationship-building skills, with the ability to work effectively with Customer Care colleagues and wider business teams.

· Able to work autonomously and flexibly, responding positively to changing business needs.

· Calm and resilient when working under pressure or managing competing demands.

· Conscientious, professional and analytical, with a proactive approach to prioritising work and delivering tasks on time.

· Takes ownership of personal development and seeks appropriate support from the Customer Care Manager to address development needs.

Pay: £25,500.00-£31,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

surveyor jobs in tamworth

Customer Care Co-ordinator

Estates Surveyor

Residential Surveyor (Level 2 HomeBuyer)

Legal Assistant - Disrepair (FTC until July 2027)

Regional Surveyor

Senior Building Surveyor

Legal Assistant - Disrepair (FTC until July 2027)

Junior Quantity Surveyor

Property Management Coordinator – Residential Lettings

Estate Agent- Aftersales Consultant

Learning & Development Officer - P/T 21hpw permanent

Commercial Property Surveyor

Regional Building Surveyor

Trainee Building Control Surveyor

Commercial & Project Management - Talent Community to register interest in power sector roles

Surveying Manager - North

Sales Consultant / Surveyer

Chartered Building Surveyor

Apprentice Quantity Surveyor (Construction)

Building Surveyor

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