Customer service team lead Work, Jobs in Tanfield, Dur (with Salaries)

Business Development Team Manager
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
- Presentation skills
- Communication skills
Customer Service Team Leader (Maternity Cover)
Tyne Coast College —South Shields
- £26,028 - £34,453 a year
- Part-time
- School
4d
Team Leader
Benugo —Newcastle upon Tyne
- £14.25 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
The Rank Group —Gateshead
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Customer Experience Lead - Full time
Jewells —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Paid training
- Employee discount
Office Administration Team Leader
Hay & Kilner —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
4d
Worldwide Res. Team Leader
Hays Travel —Sunderland
- Sales
- Customer service
- Supervising experience
- Employee discount
11d
Cafe Team Leader
Tesco UK —Hexham
- £14.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
5d
Opticians Team Leader
Boots —Morpeth
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
14d
Lead Game Developer - Game Studio
tombola —Sunderland
- Hybrid work
- Management
- Leadership
- Work from home
Quick apply
Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days
Estee Lauder —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
5d
Key Lead - Eldon Square, Hollister
AFH STORES UK LIMITED —Newcastle upon Tyne
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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Business Development Team Manager

Sage -
Newcastle upon Tyne

Apply Now

Job details

Qualifications

Sage
Sales
Presentation skills
Communication skills

Full job description

Job Description

Business Development Team Manager

As a Business Development Team Manager, you’ll lead a team of talented professionals who help customers choose Sage as their trusted partner. This role goes beyond sales you’ll play a key part in developing people, driving innovation, and shaping exceptional customer experiences from first interaction through to long-term success.

What You’ll Do

Develop and inspire your team by coaching individuals to grow their skills, confidence, and impact—enabling consistently exceptional customer engagement.

Drive innovation and continuous improvement by identifying opportunities to scale, automate, and streamline processes, ensuring a seamless and
efficient customer journey.
Lead cross-functional collaboration, partnering across the business to shape and evolve Sage’s Finance, HCM, and Payroll solutions for small and mid-sized organisations.

What’s in It for You

At Sage, we invest in your growth supporting you to become a high-impact, people-focused leader through continuous development, coaching, and learning opportunities.
We’re looking for someone who brings curiosity, ambition, and a passion for leadership. Whether you’re already leading teams in Sales, Solutions Consulting, or Customer Success or you’re ready to take that next step we’ll provide the support and structure to help you succeed.
You’ll thrive here if you:

Enjoy working in a fast-paced, evolving environment
Are motivated by collaboration, innovation, and challenging the status quo
Communicate with clarity and confidence
Are passionate about developing both yourself and others

Most importantly, you bring resilience, positivity, and a commitment to high standards in everything you do.
This is a challenging and rewarding opportunity—with the support, development pathways, and exposure needed to grow your career while shaping the future of Sage’s Sales and Performance Marketing function.

About the Team
We’re a high-energy, supportive, and ambitious team passionate about helping businesses succeed through technology. Customer success is at the heart of everything we do.
We prioritise continuous development, offering dedicated time, hands-on coaching, and tailored learning opportunities to build world-class skills.
In Sales Development, your progression is driven by your ambition—if you’re ready to learn, innovate, and push boundaries, the opportunities are limitless.

Key Responsibilities

Lead and develop a team of Sales Development Representatives, with a focus on performance, coaching, and innovation.

Enable effective communication of Sage’s value proposition to stakeholders at all levels.

Drive growth and impact by collaborating with internal teams to improve scalability and effectiveness.

Partner with Sales and Marketing to deliver against customer acquisition targets.

Build strong internal partnerships to execute aligned go-to-market strategies.

Strengthen product knowledge across the team, ensuring clear differentiation and competitive positioning.

Maintain accurate pipeline management and provide reliable forecasting to senior stakeholders.

Promote operational excellence through high standards, structure, and consistency.

Support smooth customer transitions from Sales Development into broader Sales teams.

Plan for future success through talent development, succession planning, and capability building.

Champion innovation by leading and contributing to continuous improvement initiatives.

What We’re Looking For

Strong communication and interpersonal skills, including presenting and influencing at multiple levels

Experience developing others through structured coaching approaches (e.g. GROW model)

Passion for creating a high-performance, engaged team environment

A role model for integrity, accountability, and consistency

A strong customer focus, with a drive to exceed expectations

Ability to identify opportunities, influence stakeholders, and deliver results

Comfortable holding both themselves and others accountable for performance and outcomes

Confidence to navigate challenging conversations constructively in the best interests of customers and the business

Why Join Sage?
This is more than a leadership role—it’s an opportunity to develop people, influence strategy, and make a measurable impact. If you’re motivated by growth, purpose, and the chance to shape meaningful change, we’d love to hear from you.

Your Benefits

Competitive base salary and commission structure

Comprehensive health, dental and vision coverage

Work away scheme for up to 10 weeks a year

On-going training and professional development

Paid 5 days yearly to volunteer through our Sage Foundation

Flexible work patterns and hybrid working

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Refine Your Search

customer service team lead jobs in tanfield, dur

Business Development Team Manager

Customer Service Team Leader (Maternity Cover)

Team Leader

Team Leader

Customer Experience Lead - Full time

Office Administration Team Leader

Worldwide Res. Team Leader

Cafe Team Leader

Opticians Team Leader

Lead Game Developer - Game Studio

Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days

Key Lead - Eldon Square, Hollister

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