Service desk support Work, Jobs in Taunton, Som (with Salaries)

IT Support Technician
Amica Care Trust —Taunton
- £30,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- SharePoint
- Employee assistance programme
- Referral programme
14d
Service Team Leader
Morrisons —Taunton
- Annual leave
- Employee discount
Quick apply
16h
Receptionist
S Notaro Windows Ltd —Bridgwater
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Visitor Services & Retail Assistant (weekend cover)
Wells Cathedral —Wells
- £12.85 an hour
- Part-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Telephone and Administration Volunteer (Homestore) - Retail
British Heart Foundation —Taunton
- Employee discount
Cash Desk Volunteer
British Heart Foundation —Taunton
- Employee discount
Administrator/Hire Desk Coordinator - Bridgwater
Hudson Lifting Limited —Bridgwater
- £12.71 - £13.00 an hour
- Monday to Friday
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
6d
Cash Desk Volunteer (Homestore)
British Heart Foundation —Taunton
- Employee discount
Hire Desk Controller
MGF —Burlescombe
- £28,000 - £31,250 a year
- Monday to Friday
- Customer service
- Communication skills
- Time management
- Annual leave
- Referral programme
5d
Friday Cash Desk Volunteer
British Heart Foundation —Taunton
- Employee discount
Community Host/ Leisure Assistant
Vivify Venues —Lyme Regis
- £13.21 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Financial Officer
Fiveways School —Yeovil
- £14.82 - £16.62 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Free parking
Quick apply
2d
Saturday Afternoon Cash Desk Volunteer
British Heart Foundation —Chard
- Employee discount
Brokerage Assistant
North Somerset Council —Weston-super-Mare
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Customer service
- Case management
- Communication skills
- Annual leave
7d
Telephone & Administration Volunteer
British Heart Foundation —Weston-super-Mare
- Employee discount
Guest Service Assistant Nights
Tiverton Hotel Lounge & Venue —Tiverton
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply
Area Supervisor (Part-Time)
Cleanify Uk —Weston-super-Mare
- £14.50 - £15.50 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Annual leave
Quick apply
18h
Depot Manager - Yeovil
SIXT UK —Yeovil
- Leadership
- Employee assistance programme
Quick apply
Hair Stylist - employed or self employed. All equipment included
Hair @ 22 —Taunton
- £20,000 - £50,000 a year
- Full-time
- Customer service
- Hair styling
- Mentoring
Quick apply
5d
Early-Career Construction Engineers – Nuclear Pathway
Assystem —Bridgwater
- Engineering
- IT
- Electrical Engineering
- Annual leave
- Flexible schedule

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IT Support Technician

Amica Care Trust -
Taunton

Apply Now

Job details

Part-time
£30,000 a year
14 days ago

Benefits

Employee assistance programme
Referral programme

Qualifications

Microsoft Outlook
Customer service
IT support
SharePoint
IT
Communication skills
Help desk

Full job description

Unfortunately we are unable to offer Sponsorship for this role

At Amica Care we believe that our people are at the heart of everything we do. We're proud to provide exceptional care across our homes and services and we're looking for a proactive and organised IT Support Technician to help ensure our IT systems run reliably, securely, and effectively across our services.

This is an excellent opportunity for someone with strong customer service skills and a practical understanding of first-line IT support to join a values-led organisation that supports high-quality care delivery.

The role:

Working closely with our external IT support provider, you will act as the internal first point of contact for routine IT queries, supporting colleagues with day-to-day technical issues, managing user access, and helping to maintain secure and efficient systems across the organisation.

This is a part-time role 20 hours per week to be spread across the week Monday – Friday (no weekends) but there will be flexibility for the right candidate.

Key Responsibilities:

Provide first-line IT support for routine hardware, software, and access issues.
Carry out password resets, account unlocks, and basic user account administration.
Support staff with access to Microsoft 365 services, systems, and applications.
Maintain accurate records of users, licences, devices, and access permissions.
Set up and remove IT access for starters and leavers in line with organisational policies.
Monitor and manage IT support tickets, escalating more complex issues where needed.
Work with the external IT provider to help resolve issues and improve service delivery.
Support cyber security awareness, system compliance, and safe IT practices.
Assist with IT projects, system improvements, and technology rollouts across services.

About You

We are looking for someone who:

Approachable, methodical, and confident supporting colleagues with routine IT queries.
You should have a relevant IT qualification or equivalent practical experience, along with familiarity with Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.
You will also need a basic understanding of IT systems, hardware and software support, user account management, access controls, and cyber security principles.
Strong communication skills, good attention to detail, and a commitment to excellent customer service are essential.
Experience in a helpdesk or service desk environment.
Knowledge of Cyber Essentials.
Previous work in a regulated or care-based setting would be advantageous, but are not essential.

Why join Amica Care?

At Amica, you'll find a caring, inclusive culture where people genuinely matter. We offer:

A supportive and friendly team environment
Opportunities for professional growth and development
Competitive salary and benefits package
The satisfaction of knowing your work makes a real difference every day
Cycle-to-work scheme.
Eyecare vouchers.
Hybrid working.
Employee Assistance Programme (EAP) free, confidential support for you and your family (wellbeing, counselling, legal advice).
Early access wage scheme for financial flexibility.
A refer a friend bonus of £200.
A friendly, inclusive and supportive environment where your contribution truly matters.

The closing date for this vacancy is 3rd July 2026

Apply Now

Refine Your Search

service desk support jobs in taunton, som

IT Support Technician

Service Team Leader

Receptionist

Visitor Services & Retail Assistant (weekend cover)

Telephone and Administration Volunteer (Homestore) - Retail

Cash Desk Volunteer

Administrator/Hire Desk Coordinator - Bridgwater

Cash Desk Volunteer (Homestore)

Hire Desk Controller

Friday Cash Desk Volunteer

Community Host/ Leisure Assistant

Financial Officer

Saturday Afternoon Cash Desk Volunteer

Brokerage Assistant

Telephone & Administration Volunteer

Guest Service Assistant Nights

Area Supervisor (Part-Time)

Depot Manager - Yeovil

Hair Stylist - employed or self employed. All equipment included

Early-Career Construction Engineers – Nuclear Pathway

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