customer care specialist Work, Jobs in teesside (with Salaries)

Vocational Skills Coach - Early Years
Learning Curve Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- English
- Organisational skills
- IT
- Annual leave
Sales Assistant
TGJones —Thornaby on Tees
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Production Operative
Magnet —Darlington
- £25,875.02 - £26,648.62 a year
- Communication skills
- Employee discount
Quick apply
12d
Clinical Administrator
North Tees and Hartlepool NHS Foundation Trust —Hartlepool
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Patient care
1d
Housekeeper
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £25,272 a year
- Part-time
- Customer service
- Hotel
- Food service
14d
Tesco Colleague - Ingleby Barwick Superstore
Tesco UK —Thornaby on Tees
- £13.28 - £14.55 an hour
- Full-time
10h
Patient Systems Officer
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Oracle
- Computer literacy
3h
Trainee Machinist
Magnet —Darlington
- £25,875.02 - £27,442.58 a year
- Employee discount
Quick apply
14d
Production Support Assistant
Magnet —Darlington
- £13.09 an hour
- Rotating shift
- Microsoft Office
- Communication skills
- Time management
- Employee discount
Quick apply
Care Home Administrator
Barchester Healthcare —Darlington
- £28,725 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
13d
One Stop - Shift Leader
One Stop —Ingleby
- £13.66 an hour
- Full-time
- IT
- Communication skills
- Time management
Apprentice 7.5t Urban Driver
GTG —Middlesbrough
- Full-time
- English
- Driving
- Employee assistance programme
Hair Stylist
Additional Lengths Ltd —Stockton-on-Tees
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Residential Conveyancer
Eventus Recruitment Group —Stockton-on-Tees
- £30,000 - £45,000 a year
- Call to connect
- Hybrid work
- Communication skills
- Free parking
- Employee discount
Production Manager
Magnet —Darlington
- Monday to Friday
- Management
- Continuous improvement
- Employee discount
Quick apply
Chief Delivery Officer
Learning Curve Group —Spennymoor
- £100,000 - £115,000 a year
- Full-time
- Military
- Annual leave
Clinical Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Northallerton
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Northallerton
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
3d
Sales - Sales Advisor - UK
New Look —Sunderland
- Part-time
- Microsoft Word
9d

I want to receive the latest job alerts for customer care specialist in teesside

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near teesside

Vocational Skills Coach - Early Years

Learning Curve Group -
Middlesbrough

Apply Now

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Cycle to work scheme
Annual leave
Tech scheme

Qualifications

Early childhood education
English
Organisational skills
IT
Communication skills
Teaching

Full job description

Vacancy Name

Vocational Skills Coach - Early Years

Vacancy No

VN5657

Location City

Middlesborough

Location Postal Code

Contract Type

Permanent

Hours per week

36.00

Working Days & Times

Monday - Friday

Salary Minimum Pounds

£27000

Salary Maximum Pounds

£30000

Description

Learning Curve Group is a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’. So where do our Vocational Skills Coaches fit in?

Role Information

Our Vocational Skills Coaches, known internally as VSC’s, are key to inspiring and coaching learners in their industry, inspiring the next generation through passion and sharing lived experiences. Working closely with the employer, they will support your learners through both theory and practical-based work. This happens through monthly progress review meetings held between them and the learner.

Due to the nature of the industry, we take a blended approach to delivery, which means providing a combination of online and face-to-face support for your learners.

We are looking for a Vocational Skills Coach to deliver Early Years in the North East region. However, you will primarily conduct observations in Middlesbrough. Excited by this prospect of transforming lives? You will need these important qualities to apply:

Passion for learning and coaching
Focused on developing the potential in people
Personable and engaging
Organised and self-reliant
Enthusiastic and professional

We are considering applications from candidates who work in the sector, and you will be supported through LCG's teaching academy to gain your teaching & assessors' qualifications.

KEY DUTIES

Plan and deliver a training programme that ensures a robust ILP and regular review of learner progress
Ensure all learner records and reporting are kept up to date and provided on time to support management reporting and audit requirements
Facilitate the teaching of any functional skills qualifications required by apprentices as part of your caseload, providing meaningful and specific feedback to learners to support progression. Liaising with specialist functional skills tutors where applicable.
Provide robust exit advice to learners as they set personal goals for career progression ( recognising IAG across the learning journey as well as at the end)
Facilitate learning and adhere to the standards of the apprenticeship programme to ensure consistency and fairness throughout all teaching, learning and assessment delivery techniques, and provide meaningful and specific feedback to learners to support progression.
Deliver balanced KPI’s in line with company expectations
Operate within the delivery framework to maintain operational consistency and ensure learner progress
Ensure all learners receive the highest quality experience in line with company expectations and external requirements.
Maintain and enhance relationships with business support teams to support the delivery of the sector plan
Participate in quality assurance activities, working closely with the quality team.
Drive self – generation across the area you operate within
Maintain and enhance relationships with existing learners and clients, assuring the Learning Curve Group brand is synonymous with and recognised for quality of service
Ensure CPD is planned and reflects Company and stakeholder requirements as guided by the quality team.
Ensure any CPD updates are added to Purple People
To be a vocational expert within the designated sector
Contribute to ad hoc cross-sector/function projects to support the delivery of Learning Curve Group's strategic plan
Demonstrate the organisation’s values and behaviours
Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity throughout the company
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times.
Provide learners, customers and colleagues with support, advice, and guidance as part of your everyday role

Key Performance Indicators

Maintain a caseload level of up to 42 learners
Retention and achievement rates
Less than 5% pass planned end date learners
Regular contact with learners and employers

Although delivery is our passion, it’s important that you are comfortable using e-portfolios for the following:

Comprehensive planning – Intent of the session and what teaching strategies
Resources – What resources you will use during the session e.g Powerpoints
Feedback – Feedback on the session, how the learner approached the session and what they gained
Marking – Mapping and giving feedback on work
OTJ – Recording OTJ on learners profiles
Diary Management – Booking sessions through our e-portfolio system
Audit trail - For learners not participating, recording an audit trail is important

If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or [email protected]

Working Flexibly
If the working hours, days or times don't quite meet your needs, please contact us to see if we can accommodate working flexibly.

Essentia Criteria

EXPERIENCE

ESSENTIAL / DESIRABLE

Vocational experience in the area in which you are applying for

Proven track record of meeting targets

KNOWLEDGE & SKILLS

Good level of IT Skills

Excellent communication and coaching skills

Enthusiastic to support learners

Passionate about transforming people’s lives through learning

Self-reliant and able to manage own workload

Good organisational and planning skills

Ability to work effectively as a member of a team

QUALIFICATIONS

Sector qualification in the area in which you will be delivering

Maths & English at Level 2 or above

Teaching Qualification at Level 3 (AET, PTTLS)

Assessors Qualification at Level 3 (CAVA)

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:

In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:

36 hour week for all full time employees! For most, this means a 15:30 finish on a Friday!
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Tech Scheme
Ikea Scheme
Cycle to work Scheme
Paid Volunteer day each year
Student / Teacher Discount
Uniform

HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

Electric Car charging points
Free fruit, Coffee and Tea
Onsite Shower
Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

Domestic Abuse Covenant
Care Leaver Covenant
Working Chance
Ban the box

Recruitment Checks

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.

Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).

Education Level

Vocational

Level of Vocational Experience

3 years

Applications Close Date

19 Jun 2026

Apply Now

Refine Your Search

customer care specialist jobs in teesside

Vocational Skills Coach - Early Years

Sales Assistant

Customer Liaison Officer

Production Operative

Clinical Administrator

Housekeeper

Tesco Colleague - Ingleby Barwick Superstore

Patient Systems Officer

Trainee Machinist

Production Support Assistant

Care Home Administrator

One Stop - Shift Leader

Apprentice 7.5t Urban Driver

Hair Stylist

Residential Conveyancer

Production Manager

Chief Delivery Officer

Clinical Team Administrator

Team Administrator

Sales - Sales Advisor - UK

I want to receive the latest job alerts for customer care specialist in teesside

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected