Customer engagement Work, Jobs in Telford, Eng (with Salaries)

Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Sales Assistant - Telford-1
PPG —Telford
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
10d
Field Interviewer - Shrewsbury
the National Centre for Social Research —Shrewsbury
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Sales - Sales Advisor - UK
New Look —Telford
- Part-time
- Microsoft Word
11d
Sales & Service Administrator - Social Housing
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Marketing Events Co-ordinator
Converge Technology Solutions —Stafford
- £26,500 a year
- Full-time
- Communication skills
- Time management
Sales & Events Co-ordinator
The Mount Country Manor Hotel & Golf —Wolverhampton
- £27,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Academy Administrator
Carrier —Telford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Continuous Improvement Engineer
Window Systems Division —Telford
- Full-time
- Computer literacy
- Engineering
- Microsoft Office
Quality Technician
Epwin Group PLC —Telford
- Full-time
- Computer literacy
Content Creator M/F/D
Hager Group —Telford
- Marketing
- Organisational skills
- Business
Field Interviewer - Wolverhampton
the National Centre for Social Research —Wolverhampton
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Customer Solution Specialist (North East)
DeterTech —Telford
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Field Interviewer - Stoke-on-Trent
the National Centre for Social Research —Stoke-on-Trent
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Executive Assistant
Detertech —Telford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Customer Engagement Officer
Trident Group —Shrewsbury
- £12,567 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
10d
Field Interviewer - Dudley
the National Centre for Social Research —Dudley
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Sales & Service Coordinator - Social Housing
Reconomy Connect —Telford
- Full-time
- Microsoft Office
- Employee assistance programme
- Referral programme
Partnership Manager
Converge Technology Solutions —Stafford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Communication skills
10d
Communications & Engagement Specialist
Select Engineering —Wolverhampton
- £291.76 a day
- Call to connect
- Microsoft Powerpoint
- SharePoint
5d

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Customer Service Representative

Reconomy Connect -
Telford

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
IT
Communication skills
Sustainable management

Full job description

Description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

We’re looking for a Customer Service Representative to join our Construction & Infrastructure team! You will be the first point of contact for our customers, delivering exceptional service. In this role, you’ll handle over 60 incoming calls per day or an equivalent volume of emails, ensuring smooth daily operations through effective organisation and prioritisation of your workload.

You’ll thrive in a fast-paced environment, working collaboratively as part of a team while also taking ownership of your individual tasks. Building strong relationships with customers will be key to your success in this role.

Additional job information:

The working hours are between the hours of 07:25 and 17:25. Your specific hours will be determined by a rota based on business needs, with flexibility to swap shifts as needed, such as to cover holidays or sickness. If there are any shifts that wouldn't work for you, please let us know in your application.
Saturday shift as overtime once probation has been passed. Working 8am – 12pm on a rota basis. Usually 1 Saturday every 4 – 6 weeks and you will have plenty of notice.
Working full-time in the office (TF3 3BD) for at least the first 3 months, then the option to work hybrid - 3 days worked in the office and 2 days per week from home on a rota basis.

What we need from you

Experience in customer service, whether that be in an office, retail or hospitality.
Comfortable with working under pressure in a fast-paced environment.
Effective communication skills both written and verbal.
IT Literate, a good ability with Microsoft programmes such as Word, Excel, Outlook and Teams.
Good attention to detail to ensure accuracy when placing orders.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

About Reconomy Connect

Apply Now

Refine Your Search

customer engagement jobs in telford, eng

Customer Service Representative

Sales Assistant - Telford-1

Field Interviewer - Shrewsbury

Sales - Sales Advisor - UK

Sales & Service Administrator - Social Housing

Marketing Events Co-ordinator

Sales & Events Co-ordinator

Academy Administrator

Continuous Improvement Engineer

Quality Technician

Content Creator M/F/D

Field Interviewer - Wolverhampton

Customer Solution Specialist (North East)

Field Interviewer - Stoke-on-Trent

Executive Assistant

Customer Engagement Officer

Field Interviewer - Dudley

Sales & Service Coordinator - Social Housing

Partnership Manager

Communications & Engagement Specialist

I want to receive the latest job alerts for customer engagement in telford, eng

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