Business services officer Work, Jobs in Telford, Shr (with Salaries)

Technical Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Hybrid work
- Microsoft Outlook
- Customer service
- IT
- Free parking
- Annual leave
Childrens Services Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- IT
- Time management
- Free parking
- Employee discount
6d
Resolution Officer
The Wrekin Housing Group Limited —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
1d
Resolution Officer
Housing Plus Group —Telford
- £32,350 a year
- Full-time
- Customer service
- IT
21h
Housing Officer
Orsa Housing —Telford
- £14 an hour
- Full-time
- Maintenance
- Driving
- Organisational skills
Quick apply
6h
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
5d
Assistant Accountant
The Cattle Information Service —Telford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
13d
Neighbourhood & Enforcement Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 a year
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
1d
Security Officer
Securitas UK —Telford
- £13.45 an hour
- Weekend availability
- Customer service
- English
- IT
- Employee discount
Quick apply
Business Support Officer
Staffordshire County Council —Stafford
- £26,403 - £27,254 a year
- Microsoft Office
- Administrative experience
- Organisational skills
9d
Area Relief Officer
OCS Group —Telford
- £13.53 an hour
- Overtime
- Customer service
- Driving
- Communication skills
Quick apply
8d
Security Officer
ISS Facility Services —Telford
- £14.45 an hour
- Customer service
Mobile Patrol Officer
Business Watch Guarding LTD —Telford
- £12.90 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
8d
Senior Business Support Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £22,791.66 - £24,292.80 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
6d
Commissioning Business Support Officer
Shropshire Council —Shrewsbury
- £32,061 - £33,699 a year
Mobile Patrol Officer ( Driving)
Business Watch Guarding LTD —Telford
- £12.90 an hour
- Overtime
- Customer service
- English
- Driving
Quick apply
8d
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
12d
Technology Strategy and Planning Manager
OSB Group —Wolverhampton
- £62,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
Expert Recruitment & Governance Officer
Premier Medical Group —Ludlow
- £25,125 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
10d
Waste Services Officer
Civic Recruitment Limited —Bewdley
- £25.90 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Technical Business Support Officer

Telford and Wrekin Council -
Telford

Apply Now

Job details

£26,403 - £28,142 a year

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Outlook
Customer service
IT
NVQ
Communication skills

Full job description

Job Introduction

An exciting opportunity has arisen to join our forward‑thinking and highly motivated Development Management Team as a Technical Business Support Officer. This is a key role within the service, where you will play a vital part in supporting the delivery of high‑quality planning and development management services that make a real difference to our communities.

We offer flexible hybrid working arrangements, access to a flexi‑time scheme, and a strong commitment to training and career development, ensuring you are supported to grow and succeed in your role.

As a valued member of the team, you will provide excellent business and customer support across a diverse range of services, including Planning, Ecology, Building Control, Built Heritage Conservation, and Highways Development Management. Your work will help ensure the delivery of professional, innovative, and customer‑focused services to a wide range of stakeholders.

The role is based in Telford, a vibrant and growing destination where people love to live, work, and enjoy life. Located in the heart of Shropshire, Telford is the gateway between the Midlands and Wales, offering a rich blend of heritage, natural beauty, and modern development. The borough boasts a thriving town centre and a stunning 450‑acre town park with extensive leisure facilities.

By joining the Development Management team, you will contribute directly to shaping creative, positive, and sustainable places—helping to build a safe environment that benefits both current residents and future generations.

About You

You will be expected to:

Hold an NVQ Level 2 in Business Administration or an equivalent qualification.
Have experience working with legislation, demonstrating excellent written and verbal communication skills, with the ability to explain policies, procedures, and decisions clearly and confidently
Have proven experience of delivering essential front‑line customer services, handling enquiries via telephone, email, and face‑to‑face contact in a efficient, friendly, and professional service manner maintaining high standards of customer care at all times.
Have experience of balancing priorities to deliver statutory services ensuring timescales are met.
Have a good understanding and experience of IT systems used, including Outlook, Excel, Office and Word.
Work as part of a dynamic and friendly team who are actively encouraged to engage in how we can deliver continual improvements and progress to our services.

What We Offer

Generous annual leave (24–32 days) + 8 bank holidays + 1 concessionary day
Flexible & hybrid working to support your lifestyle
Local Government Pension Scheme
Learning & development pathways to support your career progression.
Employee benefits scheme with discounts on shopping, travel, and more
Health & wellbeing support, including counselling and EAP
Free on-site parking
️ A modern office in the heart of Telford Town Centre—surrounded by green space, leisure, and culture

At Telford & Wrekin Council, we’re proud of our inclusive culture and diverse workforce. We welcome applications from all backgrounds and communities

Please Note – Thankyou for your interest in this role, but please note that previous applicants for this role will not be considered at this time.

Initial Assessments will be held on Tuesday 4th August 2026 If you are shortlisted for an interview these will be held on Thursday 6th August 2026.

For further information please contact Katie Wilde – [email protected]

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.

Apply Now

Refine Your Search

business services officer jobs in telford, shr

Technical Business Support Officer

Childrens Services Business Support Officer

Resolution Officer

Resolution Officer

Housing Officer

Customer Success Manager

Assistant Accountant

Neighbourhood & Enforcement Business Support Officer

Security Officer

Business Support Officer

Area Relief Officer

Security Officer

Mobile Patrol Officer

Senior Business Support Officer

Commissioning Business Support Officer

Mobile Patrol Officer ( Driving)

Chief Technology Officer

Technology Strategy and Planning Manager

Expert Recruitment & Governance Officer

Waste Services Officer

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