client services manager Work, Jobs in telford, shr (with Salaries)

Client Services Manager
Radius Limited —Shrewsbury
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Client Services Manager
Eurofins UK Clinical Diagnostics —Wolverhampton
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
3d
Office Administrator
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Client Account Manager - Ticketmaster Sport
Live Nation —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Key Account Manager - Construction (Midlands/South)
DeterTech —Telford
- £45,000 - £50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Partnership Manager
Converge Technology Solutions —Stafford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Communication skills
3d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Business Development Manager - Construction (South)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Business Development Manager - Construction (North East)
DeterTech —Telford
- £45,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Client Service Project Manager - Stoke On Trent
Construo —Stoke-on-Trent
- £28,000 - £40,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
- Free parking
- Life insurance
Customer Service Administrator
CML —Telford
- £26,324.76 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
FM Account Manager
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Office Manager and Senior Account Handler
Caleb Roberts Insurance Services Ltd —Shrewsbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Quick apply
3d
Business Support
COLAS —Wolverhampton
- £24,675 - £28,000 a year
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
3d
Water Hygiene / Legionella Administrator
Future Select Recruitment —Cannock
- £26,000 - £32,000 a year
- Hybrid work
- IT
6d
Business Development Manager - Ref: N026
Nationwide Specialist Projects Limited —Kidderminster
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Facilities Assistant
ISS Facility Services —Shrewsbury
- Customer service
- Communication skills
Quick apply
BMS Account Manager
Johnson Controls —Birmingham
- Full-time
- Sales
- Travel
- Communication skills
Team Leader
Gallagher Bassett —Brierley Hill
- Communication skills
- Employee stock purchase plan
- Life insurance
3d

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client services manager jobs near telford, shr

Client Services Manager

Radius Limited -
Shrewsbury

Quick apply

Job details

Full-time

Qualifications

Organisational skills
Telecommunication
Communication skills
Time management
Office experience

Full job description

Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

The role of Client Services Manager is important to us. You will work closely with named Account Managers (AM) to support their clients with day-to-day requests regarding their mobile phones, networks and Telecoms. You'll be a natural communicator who thrives on engaging with customers - helping to resolve issues, discuss new products and find opportunities to add value.
We would love to welcome you to our Shrewsbury office, working hours of Monday to Friday 8:30am – 5:00pm or 9:00am – 5:30pm.

Your responsibilities day to day will be:

Process resigns and new connection orders for your named accounts.
Attend monthly/quarterly service review meetings with AM where required (either F2F or on Teams).
Ensure phone answering takes priority and is answered in line with company guidelines (3 rings).
Reporting and taking full ownership of any reports carried out.
Log all relevant queries on CRM system, ensure SLAs are met and notes are kept up to date on ongoing cases.
Resolve all ‘owned’ queries in line with company guidelines/SLAs.
Manage customer expectations always – quoting realistic timeframes to complete tasks.
Pass any sales opportunities identified through customer conversation to AM.
Providing assigned AM with support on tariff guides, commercial bonuses and promotional offers relevant to their accounts.
Provide support with additional connection paperwork and opportunities on Salesforce where necessary.
Ensure Salesforce rules are adhered to in line with company requirements.
Continual Improvement - Identify process or procedures, providing evidence of change details/benefits to your Line Manager.
Keep up to date on Radius Telecoms & IT product portfolio.
Complete purchasing in line with company guidelines – ensuring best price is achieved and that bespoke pricing is managed and kept up to date with the customer.
Escalate queries where necessary with the network or Line Manager, following the relevant process.
Ensure AM is kept up to date with any risks/escalations within their account base.

Qualifications

Experience in an admin heavy/office environment.
Telecoms knowledge/experience in the industry is essential.
The ability to prioritise tasks, with strong organisational and time management skills.
Able to adapt and succeed in a fast paced, changing environment.
Strong communication skills, with the ability to communicate at all levels.

Additional Information

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Quick apply

Refine Your Search

client services manager jobs in telford, shr

Client Services Manager

Client Services Manager

Office Administrator

Client Account Manager - Ticketmaster Sport

Customer Service Team Leader

Key Account Manager - Construction (Midlands/South)

Partnership Manager

Customer Relationship Manager

Business Development Manager - Construction (South)

Business Development Manager - Construction (North East)

Client Service Project Manager - Stoke On Trent

Customer Service Administrator

FM Account Manager

Office Manager and Senior Account Handler

Business Support

Water Hygiene / Legionella Administrator

Business Development Manager - Ref: N026

Facilities Assistant

BMS Account Manager

Team Leader

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