Customer experience leader Work, Jobs in Telford, Shr (with Salaries)

Sales Administrator
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
11d
Talent Acquisition Manager
One Way Group —Stoke-on-Trent
- £40,000 - £55,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Food & Beverage Assistant
Mercure Telford Centre Hotel —Telford
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
3d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
9d
Customer Experience Manager
Community Housing —Kidderminster
- £53,192 a year
- Full-time
- Customer service
- Leadership
7d
Retail Shift Manager
Lidl —Telford
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
Credit Controller - 12 month fixed term contract
Novuna —Telford
- Up to £29,500 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Administrative experience
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
3d
In Home Sales Demonstrator
Harvey Water Softeners —Stoke-on-Trent
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Deputy Store Manager
Lidl —Telford
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
6d
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Service Advisor M/F/D
Hager Group —Telford
- Sales
- Communication skills
Shift Leader
Muller Group —Telford
- Full-time
- Management
- Organisational skills
- Warehouse experience
3d
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
5d
Front Office Assistant
Mercure Telford Centre Hotel —Telford
- £12.71 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
11d
Bank Care Assistant
Sanctuary Care —Telford
- £13.27 an hour
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Public Affairs Manager
Housing Plus Group —Telford
- £42,054 - £42,504 a year
- Weekend availability
- Analysis skills
- No degree
- IT
Team Manager Nights - Telford Extra
Tesco UK —Telford
- Full-time
- Communication skills
- Employee discount
11d
Financial Inclusion Manager
The Wrekin Housing Group Limited —Telford
- £57,493.90 a year
- Full-time
- Management
- Leadership
1d

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Sales Administrator

Carrier -
Telford

Apply Now

Job details

Full-time
£24,785 - £49,420 a year
11 days ago

Qualifications

Sales support
Customer service
Sales administration
Microsoft Office
Communication skills

Full job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Job Title: Sales Administrator

Company: Carrier Global in collaboration with Viessmann
Function: Sales Support / Customer Service / Operations
Primary Location: Viessmann Limited, Hortonwood 30, Telford TF1 7YP, United Kingdom
Work Arrangement: Onsite
Job Level: Senior Sales Support Assistant
Job Type: Full-time

Role Summary

This position is for a Senior Sales Support Assistant working under direct supervision. The role provides administrative and technical support across sales order processing and customer service activities, ensuring high-quality service delivery across the customer network.

The role is central to maintaining smooth order flow from receipt through to delivery, while supporting customer queries and maintaining accurate system data.

Key Responsibilities

Process and manage customer purchase orders through to delivery
Handle telephone and email queries from customers, including:
- Spare parts requests
- Order updates
- Price and availability checks
Maintain accurate customer master data within SAP
Create and manage customer accounts
Process returns and ensure correct system updates
Support general sales administration and customer service activities

Minimum Requirements

Previous experience in a busy sales support or customer service environment where service is critical
Strong communication skills with a confident telephone manner
Self-motivated with strong organisation, planning, and prioritisation skills
High attention to detail
Confident handling email and telephone-based customer queries
IT literate, including Microsoft Office and Google Workspace applications
Minimum 2 years relevant experience
High School Diploma or equivalent (or higher education/technical training preferred depending on region)

Summary

This role supports sales operations by ensuring accurate order processing, responsive customer communication, and reliable data management. The position requires a detail-oriented individual who can manage multiple priorities in a fast-paced environment while maintaining a strong customer focus.

Pay Range

The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 2 July 2026

Job Applicant Privacy Notice

Please click on the link below to review the Job Applicant Privacy Notice.

Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.

#Viessmann

Apply Now

Refine Your Search

customer experience leader jobs in telford, shr

Sales Administrator

Talent Acquisition Manager

Food & Beverage Assistant

Customer Service Contact Centre Manager

Customer Experience Manager

Retail Shift Manager

Credit Controller - 12 month fixed term contract

Customer Service Team Leader

In Home Sales Demonstrator

Technician, Customer Service

Deputy Store Manager

CCTV Control Room Operator

Customer Service Advisor M/F/D

Shift Leader

International Customer Service Manager

Front Office Assistant

Bank Care Assistant

Public Affairs Manager

Team Manager Nights - Telford Extra

Financial Inclusion Manager

I want to receive the latest job alerts for customer experience leader in telford, shr

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