Residential team leader Work, Jobs in Telford, Shr (with Salaries)

Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Bank Care Assistant
Sanctuary Care —Telford
- £13.27 an hour
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Children's residential
Care Perspectives Ltd —Featherstone
- Up to £38,520 a year
- Full-time
- Care experience
- Care plans
- Free parking
- Employee assistance programme
Quick apply
14d
Care Assistant
Sanctuary Care —Telford
- £13.27 an hour
- Night shift
- No experience needed
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Technical Pre Sales Engineer
Carrier —Telford
- £38,726 - £77,219 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
14d
Deputy Manager
Edison Young People —Telford
- £17.29 - £17.84 an hour
- Full-time
- IT
- Care plans
- Leadership
- Employee discount
- Referral programme
Deputy Manager
CareTech Group —Telford
- £14.79 an hour
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Referral programme
5d
Childrens Residential Team Leader
Beacon Childcare —Rugeley
- £28,041 - £33,367 a year
- Weekend availability
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Team Leader - Residential Children's Home
Crystal Care Solutions —Bayston Hill
- £38,849.56 a year
- Weekend availability
- Microsoft Word
- Childcare
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
12d
Trainee Children's Home Manager
Coven Care Homes —Norton Canes
- £47,000 - £50,000 a year
- Full-time
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Team Leader - Children's Residential Care Home
Skyline Child Care —Wolverhampton
- £15 - £16 an hour
- Weekend availability
- Childcare
- Supervising experience
- Driving
- Store discount
- Employee assistance programme
Quick apply
6d
Quality Assurance and Development Manager
Bright Life Living —Great Barr
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Free parking
Quick apply
Team Leader
SGS Care Ltd —Stoke-on-Trent
- £37,850 a year
- Full-time
- Nursing home
- Leadership
- Communication skills
Quick apply
Team Leader - Children's Services
Courtyard Care —Walsall
- £14.80 an hour
- Day shift
- Employee assistance programme
- Employee discount
Care Team Leader
Care UK —Shrewsbury
- £15.61 an hour
- Care plans
- Annual leave
- Employee discount
1d
Recycling and Waste Collections Driver Team Leader
Newcastle Under Lyme Borough Council —Newcastle-under-Lyme
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Driving
- Free parking
- Annual leave
Bank Care Team Leader
Sanctuary Care —Stourport-on-Severn
- £15.34 an hour
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Care Team Leader - Nights
Anchor —Newcastle-under-Lyme
- £15.41 an hour
- 12 hour shift
- Medication administration
- Organisational skills
- Care plans
- Employee assistance programme
- Employee discount
Waking Night Team Leader - Children's Services
Courtyard Care —Walsall
- £14.80 an hour
- Night shift
- Communication skills
- Employee assistance programme
- Employee discount
Head of Care and Specialist Housing
Black Country Housing Group —Tividale
- £70,000 a year
- Full-time
- Management
- No degree
- Annual leave
- Employee assistance programme
Quick apply

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Technician, Customer Service

Carrier -
Telford

Apply Now

Job details

Full-time
£24,785 - £49,420 a year

Qualifications

Sales support
Customer service
Supervising experience
Presentation skills
Organisational skills
IT
Leadership
Communication skills
Time management

Full job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.

Role Overview

In this role, you will be responsible for managing and developing our Pre-Sales team, ensuring it becomes a central and trusted point of contact across the business. You will oversee day-to-day customer service activities, supporting the resolution of customer queries, service or billing enquiries, and ensuring accurate handling of customer information and product specifications.

Key Responsibilities

Leading and managing the Pre-Sales team to deliver outstanding customer support
Developing apprentices within the team and supporting their professional growth
Overseeing team skills development and coordinating training initiatives
Managing government schemes, including MCS umbrella and other relevant programmes
Supporting the introduction of new equipment into the product portfolio
Assisting in the design and sale of equipment for both small and large-scale projects
Providing support across domestic and commercial heating product lines
Ensuring accurate handling of customer data, billing information, and product specifications

What We’re Looking For

Experience in customer service and/or pre-sales support
Previous team leadership or supervisory experience
Strong organisational and communication skills
Ability to work with structured processes while maintaining a customer-centric approach
Interest or experience in heating, technical products, or related sectors (desirable)

Minimum Requirements:

IT Skills
People skills
Time management skills
Communication and presentation skills
An understanding of government schemes an advantage but full training will be given.
An understanding of ASHP's an advantage but full training will be given

Pay Range

The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 24 June 2026

Job Applicant Privacy Notice

Please click on the link below to review the Job Applicant Privacy Notice.

Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.

#Viessmann

Apply Now

Refine Your Search

residential team leader jobs in telford, shr

Technician, Customer Service

Bank Care Assistant

Team Leader - Children's residential

Care Assistant

Technical Pre Sales Engineer

Deputy Manager

Deputy Manager

Childrens Residential Team Leader

Team Leader - Residential Children's Home

Trainee Children's Home Manager

Team Leader - Children's Residential Care Home

Quality Assurance and Development Manager

Team Leader

Team Leader - Children's Services

Care Team Leader

Recycling and Waste Collections Driver Team Leader

Bank Care Team Leader

Care Team Leader - Nights

Waking Night Team Leader - Children's Services

Head of Care and Specialist Housing

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