Call centre Work, Jobs in Telford (with Salaries)

Customer Service Advisor (Telford)
Wipro Limited —Telford
- Computer literacy
- Presentation skills
- Financial services
14d
Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Advisor M/F/D
Hager Group —Telford
- Sales
- Communication skills
Insurance Advisor
Gallagher —Brierley Hill
- £30,000 - £32,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Call Handler
EMED Group —Shrewsbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
2d
CONTACT CENTRE ADVISOR – FEEDBACK
Merlin Entertainments —Stoke-on-Trent
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Customer Service Advisor
Speedy Freight —Halesowen
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Telephone Sales Executive
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Telesales Executive
Flecto Engineering Ltd —Walsall
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
9d
Telemarketer
Ringleads —Stafford
- £12.71 - £13.00 an hour
- Part-time
- CRM software
- Spanish
- Sales
- Free parking
Quick apply
Telemarketing Executive - Retail
Gallagher —Brierley Hill
- Sales
- No experience needed
- Agile
- Employee stock purchase plan
- Life insurance
1d
Telesales
Goldcrest Oil Limited —Tipton
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
Sales Executive
Verisure Services (UK) Limited —Telford
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Call Centre Team Lead
Gallagher —Brierley Hill
- Full-time
- Communication skills
- Employee stock purchase plan
- Life insurance
Outbound Telesales (OTS)
Original —Shrewsbury
- £17,000 - £20,000 a year
- Sales
- Communication skills
- Time management
Sales Assistant
Verisure Services (UK) Limited —Wolverhampton
- Full-time
- Sales
- Communication skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cannock
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Installer/Collector
Drive Medical —Wolverhampton
- Full-time
- Driving
- Free parking
- Annual leave
Quick apply
Entry Level - Sales Executive
Verisure Services (UK) Limited —Wolverhampton
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Customer Service Advisor (Telford)

Wipro Limited -
Telford

Apply Now

Job details

Permanent
14 days ago

Benefits

Company pension

Qualifications

Computer literacy
Presentation skills
Financial services

Full job description

Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Customer Service Advisor (Telford)
City: Telford
State/Province: Shropshire
Posting Start Date: 7/2/26

About Servaada, a Wipro company:
Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

Job Description:About the Role:
Servaada, a Wipro company is looking for a Customer Services Advisor with previous experience in customer and client services.

We are looking for someone who is ready to dive into the world of life and pension policies, delivering top-notch service that puts our customer first. You will be handling a mix of inbound and outbound calls, emails, and written requests, aiming to resolve things first time and in the right way. You will be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience. You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.

You can expect to build valuable customer relationships by developing a solid understanding of customer intermediary needs while aiming to deliver the right outcome. You will also be responsible for ensuring that all customer security checks are performed and will seek to identify potential problems, taking suitable action to correct or escalate any issues.

Key Responsibilities:
Customer Service – Provide award-winning customer support and be part of a supportive team that is all about doing the right thing for our customers.
Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment.
Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results.
Knowledge - Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to continue to develop the team and its effectiveness.
Development - Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression.

Your Benefits:
As a Customer Services Advisor you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

The is a permanent role, and excellent opportunity to gain significant experience and make a meaningful impact within a dynamic team.

Essential Skills:
A calm, customer-focused approach, even when things get busy.
Strong attention to detail and a knack for getting things right first time.
A team player who is open to feedback and always looking to improve.
You will be process-driven and possess a keen eye for detail.
An excellent communicator capable of clearly and effectively presenting ideas to stakeholders.
A passion for customer service with a commitment to deliver on your promises and going above and beyond for our customers.

Desirable Skills:
Computer literacy and willingness to learn new systems and technologies.
Experience in contact centre, customer services or financial services as full and ongoing training will be provided.

Personal Attributes:
Highly organised with the ability to manage multiple tasks and deadlines effectively.
Strong attention to detail, ensuring accuracy in all client documentation and communications.
Proactive and self‑motivated, able to anticipate needs and take initiative without constant direction.
Resilient and adaptable, able to remain calm and composed when handling competing priorities.
Team-oriented, contributing positively to collaborative working environments.
Problem-solving attitude, able to identify issues quickly and offer practical solutions .

Application of Individual Conduct Rules:
Standard of conduct is reasonable under all circumstances relating to:

Must act with integrity
Must act with due skill, care and diligence
Must be open and cooperative with the FCA and other regulators
Must pay due regard to the interests of customers and treat them fairly
Must observe proper standards of market conduct

Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.

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Refine Your Search

call centre jobs in telford

Customer Service Advisor (Telford)

Customer Complaint Resolution Handler

Customer Service Advisor M/F/D

Insurance Advisor

Call Handler

CONTACT CENTRE ADVISOR – FEEDBACK

Customer Service Advisor

Telephone Sales Executive

Telesales Executive

Telesales Executive

Telemarketer

Telemarketing Executive - Retail

Telesales

Sales Executive

Call Centre Team Lead

Outbound Telesales (OTS)

Sales Assistant

JUNIOR SALES CONSULTANT

Installer/Collector

Entry Level - Sales Executive

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