Customer service manager Work, Jobs in Telford (with Salaries)

Customer Service Team Leader
Reconomy Connect —Telford
- Full-time
- Customer service
- Microsoft Office
- Phone etiquette
- Free parking
- Store discount
Customer Success & Training Manager
Clearcare Solutions Ltd —Stafford
- £45,000 - £50,000 a year
- Full-time
- Management
- Analysis skills
- Organisational skills
- Free parking
Quick apply
16h
Key Account Manager - Construction (Midlands/South)
DeterTech —Telford
- £45,000 - £50,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stoke-on-Trent
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Wellness Centre Manager
MADE Wellness Centre @ Moddershall Oaks Country Spa Retreat —Stone
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stafford
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Head of Customer Retention
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wolverhampton
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Centre Manager
Halfords —Shrewsbury
- £35,229 - £42,048 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Service Manager
Rygor Auto —Kidderminster
- Up to £55,000 a year
- Full-time
- Management
- Computer literacy
- Leadership
- Health & wellbeing programme
- Annual leave
Customer Service Manager
B&M Retail —Stafford
- Weekend availability
- Hospitality
- Customer service
- Employee discount
3d
Client Service Project Manager - Stoke On Trent
Construo —Stoke-on-Trent
- £28,000 - £40,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
- Free parking
- Annual leave
Business Development Manager (BDM) - Telford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Telford
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store Manager
B&M Retail —Telford
- Weekend availability
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Event Sales Manager
Grand Station —Wolverhampton
- £26,437 - £38,842 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
7d
Office Manager and Senior Account Handler
Caleb Roberts Insurance Services Ltd —Shrewsbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Quick apply
4d
Client Services Manager
Radius Limited —Shrewsbury
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply

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customer service manager jobs near telford

Customer Service Team Leader

Reconomy Connect -
Telford

Apply Now

Job details

Permanent | Full-time

Benefits

Free parking
Store discount
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Customer service
Microsoft Office
Phone etiquette
Communication skills
Sustainable management

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

Are you looking for a role with variety where you can utilise your skills and experience?

Do you thrive on leading and motivating a team to deliver exceptional service?

If so, we have a vacancy for a Team leader within our Social Housing team.

Reporting to the Sales & Service Manager this position will ensure the relevant team members can deliver first class customer service. Additionally, you will act as an escalation point and maintain a strong customer relationship with these accounts so that customers are retained.

Key tasks and responsibilities:

To monitor and coordinate the work of Team members to ensure that they are operating effectively in line with the departmental Key Performance Indicators.
Motivating, training and coaching team members to ensure performing to best of their ability and continuing their development through constructive feedback.
Drive added value to the department by being commercially minded and maximising opportunities where identified.
To build and maintain strong relationships with the designated customers and internal contacts ensuring any queries or complaints are dealt with efficiently.
Actively promote and identify continuous improvement in customer service standards and processes including the use of technology to drive efficiencies.
When required to, receive customer enquiries for the Company’s products and services, raise quotations, place orders with supply chain and convert into bookings.
To record, update and maintain customer data and customer interaction on the Company’s bespoke system.

What we need from you

Successful track record of working in a customer service environment or equivalent role.
Excellent communication skills, phone manner and attention to detail.
Ability to deal with escalated and difficult situations with a solution focused approach.
Proactive with the ability to manage competing priorities whilst working under pressure to meet deadlines.
Passionate about delivering the right outcome for the business and customer, and the proven ability to inspire this in others.
Previous experience of working as a team leader in a customer service function (desirable).
Fully conversant with Microsoft Office.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Referral programme
Store discount

Work Location: In person

Apply Now

Refine Your Search

customer service manager jobs in telford

Customer Service Team Leader

Customer Success & Training Manager

Key Account Manager - Construction (Midlands/South)

Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped

Customer Service Team Leader

Wellness Centre Manager

Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped

Head of Customer Retention

Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped

Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped

Customer Relationship Manager

Centre Manager

Service Manager

Customer Service Manager

Client Service Project Manager - Stoke On Trent

Business Development Manager (BDM) - Telford- Circa 41k Package - 53k OTE Uncapped

Store Manager

Event Sales Manager

Office Manager and Senior Account Handler

Client Services Manager

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