infrastructure engineer Work, Jobs in telford tf2 (with Salaries)

IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
1d
Cloud Engineer
OSB Group —Wolverhampton
- £57,000 - £67,000 a year
- Full-time
- Azure
- AWS
- Python
- Annual leave
3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
IT Engineering Manager
bet365 —Stoke-on-Trent
- Full-time
- IT
Quick apply
Senior Network Support Engineer (GSM-R)
Network Rail —Stoke-on-Trent
- £55,596 - £65,966 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Computer networking
- Free parking
- Annual leave
12d
Senior Scala Engineer
Capgemini —Telford
- Hybrid work
- Continuous improvement
- APIs
Lead Quality Engineer
Capgemini —Telford
- Hybrid work
- Java
- Analysis skills
- Project management
Tier 3 Service Desk Engineer
The 848 Group —Stafford
- £39,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
Tier 2 Service Desk Engineer
The 848 Group —Stafford
- £31,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
Senior Systems Engineer
Newcastle and Stafford Colleges Group —Newcastle-under-Lyme
- £45,000 - £55,000 a year
- Microsoft Office
- Scripting
- SharePoint
- Free parking
- Annual leave
12d
Deputy Director for Productivity and Technology - SCS PB1
Home Office —Stoke-on-Trent
- £81,000 - £110,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Technical Support & Application Engineer UK (f/m/x)
OMICRON electronics —Stafford
- Full-time
- English
- Up to 25% travel
- Flexitime
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £25,000 - £28,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
7d
Data Engineer GCP (Remote)
bet365 —Stoke-on-Trent
- Full-time
- Remote
- SQL
Quick apply
Solutions Architect - Applications
RAC —Walsall
- Azure
- AWS
- IT
- Annual leave
- Flexible schedule
13d
Data Engineer (GCP)
bet365 —Stoke-on-Trent
- Full-time
- SQL
Quick apply
Asset Alliance Group - Business Systems Engineer
Arbuthnot Latham —Wolverhampton
- Azure
- Computer Science
- Salesforce
Reporting and Data Analyst (Tableau)
Safran —Wolverhampton
- Full-time
- SQL
- Software development
Information System Analyst
ESCO Maritime Solutions —Rugeley
- Microsoft Excel
- Oracle
- ERP systems
Quick apply

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IT Support Apprentice

Epwin Group PLC -
Telford

Apply Now

Job details

Full-time
1 day ago

Qualifications

Management
English
Leadership

Full job description

Hours of Work: Monday-Friday (35 hrs per week)

Reports To: Group Head of ICT Infrastructure

Job Purpose:

To provide ICT Helpdesk support, handle user requests and troubleshoot ICT issues for Window Systems division users. Work closely with all areas of the business to support daily operations.

Promote and develop use of the ICT systems to generate efficiency improvements.

Key Accountabilities:

To provide 1st line support to all requests logged through the ICT Helpdesk system, as detailed below:

PC hardware and Desktop operating systems
Desktop software applications
Peripherals, such as, printers, telephones, etc.
Mobile device support
New equipment ordering and installation
Phone System administration and support
Promote cyber security awareness when dealing with requests
Management of ICT Storage room and consumables inventory levels
Asset management via the ICT Helpdesk system, to include software monitoring.
Escalation to 3rd party support and ensuring the request is resolved within agreed service levels.
Operate within a safe, healthy and environmentally responsible manner.
Creation of any documentation required to support the ICT change control process and internal procedures.
Ensuring that all areas of the ICT department are presented in a professional and organised manner.
Any additional tasks/projects, as requested by the Senior ICT Engineers and the ICT leadership team.

Key Experiences and Skills Required:

Microsoft 365 applications
Windows 11 OS
General PC Support
Basic PC hardware and peripheral repairs
Capable of clear and accurate communication, both written and verbal.

Desirables Skills, Qualifications and Experience Required:

Five GCSEs at level 4 or above, including English Language, Maths and a Science or Technology subject.

Personal Attributes:

Action orientated – Able to deal with problems in appropriate time frames
Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders

Apply Now

Refine Your Search

infrastructure engineer jobs in telford tf2

IT Support Apprentice

Cloud Engineer

3rd Line Support Engineer

IT Engineering Manager

Senior Network Support Engineer (GSM-R)

Senior Scala Engineer

Lead Quality Engineer

Tier 3 Service Desk Engineer

Tier 2 Service Desk Engineer

Senior Systems Engineer

Deputy Director for Productivity and Technology - SCS PB1

Technical Support & Application Engineer UK (f/m/x)

Global Network Engineer (12 Month Contract)

IT Support Technician

Data Engineer GCP (Remote)

Solutions Architect - Applications

Data Engineer (GCP)

Asset Alliance Group - Business Systems Engineer

Reporting and Data Analyst (Tableau)

Information System Analyst

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