customer experience manager Work, Jobs in templepatrick, ant (with Salaries)

Hotel Receptionist - The Rabbit Hotel & Retreat
Galgorm —Templepatrick
- £13.02 - £14.52 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
4d
Dispenser
Boots —Holywood
- £13.92 - £16.64 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Customer Services Coordination Manager
Spirit AeroSystems —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
3d
General Manager
Omniplex Cinemas —Antrim
- Up to £32,000 a year
- Weekend availability
- Management
- Customer service
- Organisational skills
- Employee discount
Quick apply
1d
Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Customer Services Coordination Manager
Boeing —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
3d
Customer Experience Manager
Dunelm —Newtownabbey
- £33,313 a year
- Weekend availability
- Management
8d
Graduate Management Trainee - Belfast
Enterprise Mobility —Belfast
- Full-time
- Sales
- Customer service
- Bachelor's degree
Warehouse Manager
SFG Forwarding Ltd —Antrim
- £40,000 - £45,000 a year
- Full-time
- Management
- Travel
- In-person
Quick apply
3d
Customs Administrator
Hannon Transport —Templepatrick
- £26,000 - £28,000 a year
- Full-time
- Administrative experience
- IT
- In-person
- Free parking
Quick apply
Customer Success Manager
Volaris Group Inc. —Belfast
- Full-time
- Remote
- Work from home
Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
2d
Shift Manager
Greggs —Antrim
- £13.80 an hour
- Supervising experience
- Employee discount
Quick apply
Designate RFC Manager
LKQ Corporation —Mallusk
- Full-time
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
11d
Events Administrator
Randox Laboratories —Crumlin
- £28,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Employee Relations Business Partner
Airbus Belfast Limited —Belfast
- Full-time
- Project management
- Human resources
- Organisational skills
Retail Assistant (Athlete) TEMP 8H Junction One
Nike —Antrim
- 8 hour shift
- Sales
- Customer service
- Communication skills
- Employee discount
Transport Manager
Royal Mail Group —Newtownabbey
- Full-time
- Leadership
- Communication skills
- Annual leave
9d
Team Leader
Poundland —Antrim
- £13.21 an hour
- Leadership
- Employee discount
2d
Deputy Store Manager - Larne
Lidl —Larne
- £33,000 - £40,000 a year
- Full-time
- Management
- Driving
- Communication skills
- Employee assistance programme
13d

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customer experience manager jobs near templepatrick, ant

Hotel Receptionist - The Rabbit Hotel & Retreat

Galgorm
Templepatrick

Apply Now

Job details

Full-time
£13.02 - £14.52 an hour
4 days ago

Qualifications

Hospitality
Customer service
Front desk
IT
Communication skills

Full job description

THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 12TH JUNE 2026

PREVIOUS APPLICANTS NEED NOT APPLY

JOB TITLE: Receptionist - The Rabbit Hotel & Retreat

JOB REFERENCE: RHRH 06/26

REPORTING TO: Assistant General Manager

HOURS: This position is full-time based on 4-5 days out of 7, including weekend work.

JOB LOCATION: The Rabbit Hotel & Retreat, 882 Antrim Rd, Templepatrick, Ballyclare BT39 0AH.

SALARY: Payscale £13.02-£14.52 per hour.

About the role:

As Hotel Receptionist at The Rabbit, you will be the first point of contact for all our visiting guests and dictate the atmosphere for the initial customer experience. We are therefore seeking someone with a welcoming, friendly demeanor, someone who is ready to answer any questions the guests may have about the hotel and the local area.

Your main role will be to manage all the check-in/out of guests, operate our main hotel switchboard, and direct guests to the dining/bar/accommodation and spa areas. You will use our online booking systems as well as answer telephone calls dealing with all enquiries.

If you have previous experience working within hospitality in a customer-facing role and seeking a new challenge then we would love to hear from you!

Please visit; https://www.rabbithotel.com/

Job Description:

Main duties will include but are not limited to;

Meeting and greeting all guests, at the hotel entrance in a polite and friendly manner.
Escorting guests around all hotel areas.
Being attentive to guest requests, resolving any complaints where possible, and reporting all incidents to senior management.
Dealing with all guest queries – by phone, post, online, and face-to-face.
Maintaining a good knowledge of all Galgorm Collection’s services in order to deal with daily client queries and bookings.
Identifying and maximising sales opportunities in all client queries/contact.
Accurately taking and processing all guest payments through the hotel billing till systems.
Carrying out reception procedures as per the daily checklists.
Carrying out administrative duties as required.
Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
Ensuring your knowledge of Galgorm Collection and its facilities is up to date in order to upsell at every opportunity and maximise profitability.

The Person:

Essential criteria, applicants must have;

At least 6 months’ experience working in a dynamic, fast-paced environment in a customer-facing role.
Confident IT skills to include word and excel.
Experience in the hospitality industry.
A good customer service background with the ability to demonstrate skills that deliver outstanding customer service.
Strong interpersonal and communication skills.
Be warm, friendly, and energetic with great pride in your overall appearance.
A flexible work approach.

Desirable criteria;

Previous experience working as a Receptionist.
Previous experience working as a switchboard operator.

Perks of the job!!

We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.

Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]

GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS

Apply Now

Refine Your Search

customer experience manager jobs in templepatrick, ant

Hotel Receptionist - The Rabbit Hotel & Retreat

Dispenser

Customer Services Coordination Manager

General Manager

Operations Manager

Customer Services Coordination Manager

Customer Experience Manager

Graduate Management Trainee - Belfast

Warehouse Manager

Customs Administrator

Customer Success Manager

Operations Support Manager

Shift Manager

Designate RFC Manager

Events Administrator

Employee Relations Business Partner

Retail Assistant (Athlete) TEMP 8H Junction One

Transport Manager

Team Leader

Deputy Store Manager - Larne

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