Patient access occupations Work, Jobs in Tempsford, Bdf (with Salaries)

Care Navigator
Ivel Medical Centre —Biggleswade
- From £20,436 a year
- Part-time
- Customer service
- GP surgery experience
- IT
- Free parking
- Store discount
Quick apply
2h
NHS 111 Health Advisor – Bedford
Herts Urgent Care —Bedford
- £12.71 - £17.51 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
17h
Senior Booking Assistant
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £25,272 - £27,476 a year
- Part-time
- Customer service
- Administrative experience
- Supervising experience
6d
Front Desk Receptionist
Houghton Regis Medical Centre —Dunstable
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
Quick apply
GP Receptionist (Part-time)
Bourn Surgery —Cambridge
- £13.40 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Medical Secretary
PrimaryCareCareers —Bedford
- £14 an hour
- Microsoft Office
- Administrative experience
- IT
- Annual leave
13d
Medical Secretary Part-Time
Elysium Healthcare —St. Neots
- £19,348.27 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
NHS 111 Health Advisor – Bedford
HUC —Bedford
- £12.71 - £17.51 an hour
- Part-time
- Communication skills
- Employee discount
17h
Patient Advisor
Optical Express Group —Milton Keynes
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Travel
- Annual leave
7d
Medical Receptionist/Administrator
Papworth GP Surgery —Papworth Everard
- Up to £12.71 an hour
- Overtime
- Administrative experience
- Organisational skills
- In-person
Quick apply
4d
Medical Receptionist/Secretary
Whitwell Surgery —Hitchin
- £24,851.23 - £25,418.21 a year
- Customer service
- Administrative experience
- Front desk
- Free parking
Quick apply
Care Navigator
Stanmore Medical Group —Stevenage
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
11d
Receptionist
Inline Orthodontics —Stevenage
- From £13.50 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Care Coordinator
PrimaryCareCareers —Milton Keynes
- Up to £29,250 a year
- Microsoft Office
- Administrative experience
- Organisational skills
Front Desk Co-ordinator and PA
Sutha Aesthetics & Wellbeing Ltd —Hitchin
- £20,420.00 - £30,268.51 a year
- Temporary
- Sales
- Front desk
- In-person
Quick apply
3d
Patient Care Coordinator
Smile Rooms —Milton Keynes
- Full-time
- Customer service
- In-person
Quick apply
3h
Receptionist
Spire Healthcare —Cambridge
- Weekend availability
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
15h
Medical Secretary
Caddington Surgery —Luton
- £12.97 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
Dental Receptionist
Obex Dental —Hitchin
- £12.75 - £15.00 an hour
- Full-time
- Administrative experience
- Travel
- In-person
- Annual leave
Quick apply
5d

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Care Navigator

Ivel Medical Centre -
Biggleswade

Quick apply

Job details

Part-time
From £20,436 a year
2 hours ago

Benefits

Free parking
Store discount
Company pension
Employee discount
On-site parking

Qualifications

Customer service
GP surgery experience
GCSE
Primary care
IT
Communication skills

Full job description

Job Title: Care Navigator

Location: Ivel Medical Centre, Chestnut Ave, Biggleswade SG18 0RA

Contract Type: Part Time

Salary: Starting from £12.75 - £13.10 per hour

Hours: 30 hours per week

Monday - OFF, Tuesday -09:00 - 17:30, Wednesday - 09:00 - 17:30, Thursday - 10:00 - 18:30 Friday - 10:00 - 18:30 (1 hour unpaid break)

About Us

Located in Biggleswade, Ivel Medical Centre is dedicated to delivering high-quality, patient-centred healthcare with a professional and compassionate approach. We are a supportive, friendly team of clinicians and administrative staff who value collaboration, professionalism, and excellent patient care.

The Role

We are looking for a confident and experienced Care Navigator to join our team. This is a varied administrative and front-of-house role, where you will be the first point of contact for patients, providing a professional and welcoming service both in person and over the telephone.

As an integral member of the multidisciplinary primary care team, you will assess patients' presenting needs, facilitate access to appropriate healthcare services, and signpost them to the most suitable clinical or community-based provision. The role also involves a range of administrative responsibilities, supporting effective care coordination, optimising clinical capacity, and ensuring patients receive the right care at the right time.

Key responsibilities include:

Patient Navigation & Clinical Access

Serve as the initial point of contact for patients accessing the practice in person, by telephone, or electronically, assessing their needs at first contact and directing them to the most appropriate clinician, service, or care pathway in line with practice protocols.
Demonstrate a good understanding of primary care pathways, local health services, and social support provision to support safe and appropriate patient direction.
Use structured guidance, established care navigation pathways, and practice protocols to assess patient needs and make safe, accurate decisions in directing patients to the most appropriate clinician or service (e.g., GP, nurse, practice pharmacist, social prescriber, enhanced access service).
Use practice-approved triage forms, care navigation guidance, and protocols to allocate appointments safely and effectively.
Signpost patients to alternative services where appropriate, including community pharmacy, self-care resources, NHS 111, urgent care services, social prescribing, and other healthcare providers.
Manage online consultation workflows (e.g., Systmconnect) by categorising, prioritising, and allocating requests to the appropriate clinician or care pathway in line with practice protocols.
Support patients in accessing online services and digital tools, enhancing understanding of available services and alternative care options.
Recognise urgent or emergency situations and escalate appropriately in line with practice procedures.
Appointment & Communication Management
Support to Clinical & Admin Teams

Requirements

Excellent verbal and written communication skills.
Strong IT literacy, including familiarity with clinical systems (SystmOne).
Ability to prioritise, multitask, and work within protocols safely and effectively.
Professional, compassionate approach with strong customer service skills.
Respect for confidentiality and GDPR compliance.
Ability to handle sensitive or emotional conversations with empathy and respect.
Previous experience in a GP practice.
Knowledge of NHS primary care pathways and local services.
Educated to GCSE level (or equivalent), including English
Strong communication and interpersonal skills
Eligible to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay: From £20,436.00 per year

Benefits:

Company pension
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in tempsford, bdf

Care Navigator

NHS 111 Health Advisor – Bedford

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GP Receptionist (Part-time)

Medical Secretary

Medical Secretary Part-Time

NHS 111 Health Advisor – Bedford

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Medical Receptionist/Administrator

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Care Navigator

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Patient Care Coordinator

Receptionist

Medical Secretary

Dental Receptionist

I want to receive the latest job alerts for patient access occupations in tempsford, bdf

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