Team leader, investment solutions Work, Jobs in Tempsford, Bdf (with Salaries)

Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Leadership
10d
Commercial Team Leader
Cambridgeshire Fire and Rescue —Huntingdon
- £51,220 - £54,371 a year
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Organisational skills
- Free parking
- Store discount
Quick apply
DC Team Leader
H&M Group —Milton Keynes
- Full-time
- Employee discount
Quick apply
Operational Team Leader
E & S Medical Services Ltd —Milton Keynes
- From £13.50 an hour
- Part-time
- Microsoft Word
- Data analysis skills
- Analysis skills
- Free parking
- Flexitime
Quick apply
19h
Team Leader - Production
Xaar —Huntingdon
- Full-time
- Management
- IT
- In-person
Quick apply
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
10d
Team Leader
Card Factory —Luton
- Up to £13 an hour
- Customer service
- Leadership
11d
Team Leader
Biffa Waste Services —Milton Keynes
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Warehouse Team Leader
Deta Electrical —Luton
- Full-time
- Continuous improvement
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
1d
Care Team Leader
Consensus —Flitwick
- £14.06 - £14.36 an hour
- Full-time
- Employee assistance programme
Quick apply
4d
Team Leader
Active Care Group —Bedford
- £29,922.65 a year
- Weekend availability
- Medication administration
- Rehabilitation centre
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
7h
Team Leader
Flying Tiger Copenhagen —Cambridge
- Weekend availability
- Customer service
- Leadership
- Communication skills
4d
Customer Service Team Leader
Lucy and Lola Shop —Cambridge
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
7d
Team Leader
Glenholme Specialist Healthcare —Bedford
- £13.65 an hour
- Weekend availability
- Supervising experience
- Care plans
- Leadership
- Paid training
- Employee assistance programme
Quick apply
7d
Facilities Team Leader
Mills & Reeve —Cambridge
- Full-time
- Training & development
- Communication skills
- Annual leave
11d
Team Leader
Heritage - BRA_208 —Cambridge
- Part-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
OurCoop —Bedford
- £14.20 an hour
- Weekend availability
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Team Leader
Swim Sports Company Ltd —Hitchin
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Team Lead
DSV —Northampton
- Full-time
8d
Knoopologist (Team Leader)
Knoops- Cambridge —Cambridge
- £13.50 an hour
- Part-time
- Customer service
Quick apply
12d

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team leader, investment solutions jobs near tempsford, bdf

Complaint Resolution Team Leader

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£40,404 a year
10 days ago

Qualifications

Complaint handling
Leadership

Full job description

Use your complaints experience to deliver a fair and responsive service that makes a real difference. As a Complaint Resolution Team Leader at Amplius, you'll support your team, manage complex complaints, and use customer feedback to improve services while ensuring compliance with the Housing Ombudsman's Complaint Handling Code.

Salary: £40,404 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with a weekly presence in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead, coach, and support a team of Complaint Resolution Officers.
Oversee complaints from start to finish, ensuring fair outcomes and regulatory timescales are met.
Manage complex complaints and work with colleagues and external stakeholders to resolve issues.
Monitor team performance, complete quality checks, and report on key performance measures.
Use complaint trends and customer feedback to drive service improvements.
Ensure all complaint handling meets the Housing Ombudsman's Complaint Handling Code and other regulatory requirements.

What you’ll need to thrive in this role

Experience leading a team in a customer service or complaints environment, ideally within a regulated sector.
Strong knowledge of the Housing Ombudsman's Complaint Handling Code and complaint handling processes.
Experience managing complex complaints and improving service performance.
Excellent communication, coaching, and relationship-building skills.
Strong organisational, analytical, and problem-solving skills with a customer-focused approach.

Important - DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 11 August

Interviews in Milton Keynes: 26 August

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have from 13 to 17 August to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

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