Client services Work, Jobs in Tenterden, Ken (with Salaries)

Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Office Administrator - Full Time (office based)
Citi Business Systems LTD —Ashford
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10h
Welfare Benefits Advisor
Hastings Advice and Representation Centre —St Leonards-on-Sea
- £28,598 - £31,022 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Facilities Service Desk & Compliance Co-Ordinator
Poyntell —Cranbrook
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Travel Sales Consultant
Trailfinders —Canterbury
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Telesales Account Manager
AHS Ltd —Rye
- £35,000 - £40,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
6d
Customer Service & Admin Assistant
Bridger Transport Limited —Tonbridge
- £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Reservations Sales Agent
Holiday Inn Ashford North A20 —Ashford
- £25,500 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
1d
General Assistant - Events Team
Glow Events Limited —Smeeth
- Up to £12.71 an hour
- Serving
- Hospitality
- In-person
- Free parking
Quick apply
14h
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
1d
Freelance Counsellor - Workshop Delivery
The Better Health Generation —Ashford
- £20 - £30 an hour
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Work from home
- Sick pay
Quick apply
Housing Advice and Preventions Officer
Folkestone & Hythe District Council —Folkestone
- £33,603 - £43,785 a year
- Part-time
- Hybrid work
- Flexible schedule
5d
Events Organiser Office Administrator
Sovereign Harbour Yacht Club —Eastbourne
- £21,900 - £22,900 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
7d
Operations Manager
Nationwide Facilities Limited —Ashford
- £40,000 - £60,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
Quick apply
Service Desk Administrator
M S Webb & Company Limited —Chatham
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Accounting
- Data entry
Quick apply
4d
Dog Walker/Pet Sitter
I Heart Paws —Maidstone
- From £15 an hour
- Seasonal
- Heavy lifting
- Customer service
Quick apply
5d
Sales Advisor & Project Manager
Noted in Style Limited —Folkestone
- From £25,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Referral programme
Quick apply
9d
Client Onboarding and Review Officer
Lloyd's of London —Chatham
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
Test Centre Administrator (Canterbury, Kent UK)
Pearson —Canterbury
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Sales Representative *NEW*
Sylvagen Ltd —Royal Tunbridge Wells
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply

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client services jobs near tenterden, ken

Customer Service Supervisor

IRATA International
Ashford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Private medical insurance
Gym membership
Free fitness classes

Qualifications

Management
Customer service
English
Numeracy
Statistical analysis
Content creation
Team management
Mentoring
Organisational skills
Leadership
Time management

Full job description

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 850 member companies currently operating across 68 countries ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 140,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Overview
This role will be responsible for the supervision of the Corporate Membership Services department, to ensure timely and effective service delivery. The primary duties will include overseeing service team members, developing and implementing service procedures/standards and maintaining internal and external client relationships to maximise efficiency.

Duties

Supervise day-to-day operations of the Corporate Membership Services team to ensure timely and accurate service delivery.
Conduct team meetings and briefings ensuring clear communication of priorities, expectations and business updates. Set objectives and perform team appraisals.
Lead and deliver staff onboarding, training, and development initiatives, maintain training records and assess competency.
Review individual and team performance, identify training and development opportunities.
Manage the implementation of meeting actions regarding the Corporate Membership Services Department.
Monitor the continued compliance of members to IRATA policy.
Maintain and enhance department databases and CRM systems to ensure accurate, real-time data.
Effectively manage and resolve complex or escalated issues in a timely manner, ensuring a professional approach and escalating to the Services Manager when appropriate.
Provide regular performance reports to the Services Manager.
Contribute to the development and documentation of departmental procedures and standards.
Ensure that the membership processes and record keeping are compliant with the IRATA data protection policy.
Communicate effectively with relevant external stakeholders.
Identify potential opportunities for improvement within the department.
Work closely with the Audit Compliance Officer and IRATA auditors.

Knowledge Skills and experience

Excellent interpersonal and customer service skills
Good numeracy and statistical analysis skills.
Strong leadership ability and inspirational team development skills.
Ability to prioritise workload, exercise good time-management and the ability to work to deadlines and excellent organisational skills.
Excellent interpersonal skills to engage with stakeholders.
Experience in providing training/coaching/mentoring to personnel.
Excellent communications skills including written content creation and stakeholder engagement
Proficient in verbal and written English.
Working knowledge of relevant software packages

Educations/Qualifications

Degree or equivalent professional or vocational qualification. (Preferable but not essential)
Previous experience of managing a team, and people management experience (Preferable but not essential)

Personal Characteristics

Excellent verbal, written, telephone and interpersonal skills.
Excellent organisational skills, including the ability to work to deadlines.
Highly motivated individual demonstrating drive and determination to succeed.
Positive and approachable manner.
Strategic thinking and problem-solving skills to effectively address challenges and identify opportunities for improvement.
Excellent attention to detail.
Ability to communicate, develop and sustain excellent working relationships at all levels with internal and external stakeholders.
To always represent IRATA in a positive and professional manner.
Demonstrates adaptability and flexibility with regard to working hours, readily adjusting to meet operational demands and support business continuity.
Be able to travel regionally and internationally from time to time.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

client services jobs in tenterden, ken

Customer Service Supervisor

Office Administrator - Full Time (office based)

Welfare Benefits Advisor

Facilities Service Desk & Compliance Co-Ordinator

Travel Sales Consultant

Telesales Account Manager

Customer Service & Admin Assistant

Reservations Sales Agent

General Assistant - Events Team

Client Services Coordinator

Freelance Counsellor - Workshop Delivery

Housing Advice and Preventions Officer

Events Organiser Office Administrator

Operations Manager

Service Desk Administrator

Dog Walker/Pet Sitter

Sales Advisor & Project Manager

Client Onboarding and Review Officer

Test Centre Administrator (Canterbury, Kent UK)

Sales Representative NEW

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