Customer experience advisor Work, Jobs in Tenterden, Ken (with Salaries)

Sales/Customer Service Advisor
Hopes Grove Nurseries —Tenterden
- £13.10 - £14.00 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Renewals Customer Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
Customer Experience Advisor
Curd and Cure Ltd —Staplehurst
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
Quick apply
Customer Service Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Customer Response Advisor
Southern Housing —Sittingbourne
- £29,033 a year
- Full-time
- Hybrid work
- English
- In-person
- Annual leave
6d
Dispenser
Boots —Tenterden
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
13d
Service Advisor
Marshall Motor Group —Ashford
- £27,343 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Boots —Royal Tunbridge Wells
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
12d
Digital Customer Advisor– Travel
Saga —Folkestone
- Up to £25,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
1d
Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Sales Advisor
The Dune Group —Ashford
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Sales - Sales Advisor - UK
New Look —Canterbury
- Part-time
- Microsoft Word
Customer Services Advisor
Halfords —Canterbury
- £11.48 - £13.34 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
5d
Customer Service Advisor
Mears Group —Tonbridge
- Up to £30,458.75 a year
- Monday to Friday
- Maintenance
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Aftersales Advisor
BCA —Tonbridge
- £14.54 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Casual Sales Assistant
Lindt Careers —Ashford
- Bar
- Analysis skills
- IT
7d
Service Advisor
Auto Assist Group —Strood South
- £35,000 - £39,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Profit sharing
Quick apply
Customer Advisor Home
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Communication skills
- Referral programme
21h
Evening Customer Service Advisor
South East Water —Snodland
- £11,923 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
1d

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Sales/Customer Service Advisor

Hopes Grove Nurseries
Tenterden

Quick apply

Job details

Permanent | Fixed term contract
£13.10 - £14.00 an hour
4 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Driving
Data entry
Computer skills
Customer support
Phone etiquette
Office experience

Full job description

Job description: Customer Service/Sales Advisor

We are looking for an enthusiastic, organised and flexible team player to join our friendly office team at Hopes Grove Nurseries on a 1 year contract (with potential to review/extend). We offer £12.60 - £14.00 per hour dependent on relevant experience and subject to a 6 month probation period, with 20 days holiday pro-rata plus Bank Holidays pro-rata. Holiday is generally to be taken in our off peak season April to October. The business closes for two weeks at Christmas, holiday is required to be kept for this. Over-time is paid at 1.5 hourly rate.

The office pace is very seasonal, between 1st October - 30th April it is extremely busy with many hours spent on the phone to customers and supporting with admin to get the orders processed.

In the summer months the office is less busy with orders and the work is more project based, getting prepared for the following busy season or manual outdoors work around the nursery site potting/weeding. Dependent on the business requirements.

Office hours are 8.30am – 5pm (Monday-Fri) 40 hrs per week with half an hour for lunch (unpaid), in the summer months of June, July & August this would drop to 2 working days per week (flexibility on days to suit the individual and the business needs).

In addition, after a successful 6 month probation, the role includes working Sunday afternoons/early evening to process customer web orders (office based or working remotely) during the peak season 1st October to 30th April.

The Customer Service/Sales advisor role is the first point of contact for our customers, so we are looking for someone who is experienced in office work with a methodical approach and loves being on the phone for a large amount of time and communicating in a warm and professional manner with a wide variety of customers. Occasionally some customers can be challenging, and the applicant needs to be comfortable setting their expectations and resolving issues and any complaints calmly and consistently.

You will be required to answer the phone, process orders on our bespoke database, respond to customer emails, assist with labelling the plant boxes and bags for despatch in the warehouse, prepare paperwork for the outside team and maintain accurate office administration files. Organisation and attention to detail is a key part of the role in processing orders and managing customer requirements and expectations.

You will be required to proactively follow up on quotes and source potential new customers through soft sales calls to establish and build relationships to develop and grow our customer base.

The ability to comfortably multi-task and adapt to the daily business needs is vital as we are seasonal, and the business runs in peaks and troughs – every day is different! Yet we also have core procedures to follow to ensure the smooth running of the business.

An interest in plants and horticulture is useful but not essential, what is essential is a team player with a natural warmth and a desire to provide the best service possible to our customers.

Experience in using a computer efficiently and accurately within an office environment is necessary, with experience of databases and Outlook, with Word and Excel an advantage.

Job Type: 1 year contract / full time

8 hour shift

Education:

GCSE or equivalent (preferred)

Experience:

Office: 4+ years (required)

Customer service: 2 years (required)

Driving Licence (required)

Work Location: In person

Pay: £13.10-£14.00 per hour

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (required)
Office: 4 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in tenterden, ken

Sales/Customer Service Advisor

Renewals Customer Advisor

Customer Experience Advisor

Customer Service Advisor

Customer Response Advisor

Dispenser

Service Advisor

Customer Advisor

Digital Customer Advisor– Travel

Customer Service Advisor

Sales Advisor

Guest Experience Advisor

Sales - Sales Advisor - UK

Customer Services Advisor

Customer Service Advisor

Aftersales Advisor

Casual Sales Assistant

Service Advisor

Customer Advisor Home

Evening Customer Service Advisor

I want to receive the latest job alerts for customer experience advisor in tenterden, ken

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