Guest service Work, Jobs in Tenterden, Ken (with Salaries)

Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- Up to £13 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
9d
Casual Guest Service Agent
Hampton by Hilton Ashford International —Ashford
- £13 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
6d
Guest Service Assistant
Holiday Inn Ashford Central —Ashford
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Travel
- Free parking
- Employee discount
Quick apply
9d
Campsite & Caravan Park Management and Warden Team (Two-Person Joint Role)
Romney Meadows Park —Lydd
- £26,436 a year
- Full-time
- Management
- Computer literacy
- Front desk
- Free parking
Quick apply
5d
Sales Representative & Event Supervisor (Weaver of Sales)
Lympne Castle —Hythe
- £30,000 - £31,120 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
4d
Guest Services & Security Operations
Port Lympne hotel & reserve —Lympne
- £14.42 an hour
- 12 hour shift
- Customer service
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
2d
Team Member
White Lion —Tenterden
- £12.71 - £13.25 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
8d
Receptionist - Part-Time
Retirement Villages Group —West Malling
- Part-time
- Administrative experience
- Front desk
Quick apply
3d
Castle Night Porter (General Assistant)
Lympne Castle —Hythe
- £28,516.80 a year
- Weekend availability
- Programmable logic controllers
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
6d
Front Of House Assistant
Bannatyne —Folkestone
- £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Ground Floor - Team Member
Premier Inn —Ashford
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
Back of Castle Servant: Housekeeper
Lympne Castle —Hythe
- £28,516.80 a year
- Weekend availability
- Hospitality
- Cleaning
- In-person
Quick apply
11d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —New Romney
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
2d
Key Holder Beauty Host
L'Occitane en Provence - UK & Ireland —Ashford
- £14.85 an hour
- Hybrid work
- POS
Quick apply
5d
Guest Service Assistant
Mercure Tunbridge Wells —Royal Tunbridge Wells
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
12d
Housekeeper
White Lion —Tenterden
- £12 - £14 an hour
- Part-time
- Cleaning
- Employee discount
Quick apply
8d
Hospitality Manager
Balfour Winery —Staplehurst
- £38,000 - £40,000 a year
- Weekend availability
- Restaurant management
- Recruiting
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
5d
Leisure & Spa Assistant
Bridgewood Manor —Chatham
- £12.71 an hour
- Part-time
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
HOSPITALITY STAFF
Venues by Easydine - LAKESIDE CAFE (Wylands Farm) —Battle
- £12.71 - £14.50 an hour
- Part-time
- Hotel
- Cleaning
- Restaurant
- Free parking
Quick apply
12d
Team Leader
Shepherd Neame —Tenterden
- £13 - £30 an hour
- Full-time
- Restaurant management
- Cleaning
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
9d

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Guest Experience Advisor

McArthurGlen UK Ltd
Ashford

Quick apply

Job details

Part-time
Up to £13 an hour
9 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Guest relations
Computer literacy
English
Email software
Computer skills
Customer interaction

Full job description

Company Description

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

We are currently hiring for a Guest Experience Advisor to join our dynamic Guest Experience team at the McArthurGlen Group Designer Outlet in Ashford!

This is a permanent position for 7.5 hours per week, working Saturdays.

This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.

Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres.

Job Description

Actively engage with guests, addressing inquiries and resolving any issues.
Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
Promote a collaborative working environment, prioritising the guest in all endeavours.

For a detailed description of the responsibilities, see the job description

Qualifications

Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
Thrive in a fast-paced setting with customer facing and admin task.
Be proactive and able to make things happen.
Have proficient IT skills including email, Word and Excel.
Have fluent proficiency in English. Any additional language skills would be an advantage.
Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis.

Additional Information

You'll receive a competitive base salary of 13 per hour, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, shopping discounts, and more.
Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation.
Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career.
Over 85% of our employees would recommend us as an excellent place to work.
Join a team focused on the centre and guest experience, with opportunities to work across various departments and projects at local, national, and international levels.

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.

Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.

The compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.

We're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. Contact: [email protected]

Quick apply

Refine Your Search

guest service jobs in tenterden, ken

Guest Experience Advisor

Casual Guest Service Agent

Guest Service Assistant

Campsite & Caravan Park Management and Warden Team (Two-Person Joint Role)

Sales Representative & Event Supervisor (Weaver of Sales)

Guest Services & Security Operations

Team Member

Receptionist - Part-Time

Castle Night Porter (General Assistant)

Front Of House Assistant

Ground Floor - Team Member

Back of Castle Servant: Housekeeper

Holiday Sales - Owner and Guest Experience Manager - HS1

Key Holder Beauty Host

Guest Service Assistant

Housekeeper

Hospitality Manager

Leisure & Spa Assistant

HOSPITALITY STAFF

Team Leader

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