Client services Work, Jobs in Tewin, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
6d
Projects Coordinator
Expositionists Ltd —Welwyn Garden City
- £24,000 - £26,000 a year
- Part-time
- Customer service
- Organisational skills
- School
- Free parking
- Gym membership
Quick apply
2d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
8d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
13d
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Senior Administrator
Management Company Services Ltd —Hertford
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Data onboarding specialist
Titchfield Group —Hatfield
- £27,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
1d
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Court Liaison Administrator
CES —Harlow
- £26,227.50 - £28,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
2d
Administration Assistant
AGR Electrical Services ltd —Victoria
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Work from home
- Employee discount
Quick apply
1d
Insurance Claims Handler
Nationserv LTD —Stevenage
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
8d
Operations Coordinator
Mitsubishi Electric —Hatfield
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Client Support Administrator
YoungEducation Ltd —Stevenage
- £22,500 - £26,500 a year
- English
- Microsoft Office
- Administrative experience
- Annual leave
8d
Customer Service / Admin Support - Weekends / Remote
Think Specialist Recruitment —Hemel Hempstead
- £15 an hour
- Temporary
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
18h
Currency Team Consultant
Eurochange —Stevenage
- £27,414.40 a year
- Full-time
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Personal Shopping Assistant
Selfridges —London
- Remote
- Sales
- Organisational skills
- Communication skills
2d
Dog Walker - Regent's Park (No Driving License Required)
Dog Shepherds —North London
- £40 - £60 a day
- Part-time
- Customer service
- English
- In-person
Quick apply
1d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
6 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in tewin, hrt

Remote Support Desk Operative

Projects Coordinator

Customer Service Advisor

Customer Experience Executive

Service & Small Works Coordinator

Service Administrator / Co-ordinator

Senior Administrator

Data onboarding specialist

Service Administrator / Coordinator

Visa Documentation Agent

Reach Out Support Coordinator

Court Liaison Administrator

Administration Assistant

Insurance Claims Handler

Operations Coordinator

Client Support Administrator

Customer Service / Admin Support - Weekends / Remote

Currency Team Consultant

Personal Shopping Assistant

Dog Walker - Regent's Park (No Driving License Required)

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