Customer support & client services managers Work, Jobs in Tewin, Hrt (with Salaries)

Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Customer Support Team Lead
Clipboard —London
- Weekend availability
- Remote
- Management
- Customer service
1d
SVP, Client Delivery (EMEA)
Accommodations Plus International —London
- Full-time
- Remote
- Sales
- Marketing
- Analysis skills
Quick apply
Customer Service Advisor
Signs DIY —Letchworth
- £25,420 - £36,000 a year
- Full-time
- Hybrid work
- In-person
- Sick pay
Quick apply
6d
Centre Support Manager (12month Maternity)
Porsche Retail Group —Hatfield
- Up to £37,000 a year
- Monday to Friday
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Manager of Customer Support, London
CodeRabbit —London
- Full-time
- Hybrid work
- Computer Science
- Sales
- Bachelor's degree
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Customer Experience Lead
British Airways —London
- £47,000 - £51,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Continuous improvement
- Employee discount
5d
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
UK Customer Engagement and Support Lead
L3Harris Technologies —London
- Management
- Engineering
- Bachelor's degree
- Gym membership
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- Serving
9d
Customer Service Lead
MAGIC —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
VP, Customer & Solutions
iProov —London
- Full-time
- Hybrid work
- Sales
- Engineering
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Senior Director, Global Customer Support (Relocate to Singapore)
Airwallex —London
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Advertiser Solutions Vendor Lead, Programmatic and Direct Support
Spotify —London
- Sales
- Driving
- Work from home
- Employee assistance programme

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customer support & client services managers jobs near tewin, hrt

Head of Retention

Higher Ed Partners (UK) LTD -
St Albans

Quick apply

Job details

Permanent | Full-time
£65,000 - £70,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Social media management
Salesforce
Analysis skills
SEO
B2B
Marketing
Copywriting

Full job description

Head of Retention | £65,000 – £70,000 DOE

Location: Hybrid 3 days on site in either Brighton or St Albans depending on your location

Ready to make an impact? We'd love to hear from you.
To be considered for this opportunity, please submit your CV via the application link below. Only applications submitted through the online application process will be considered.

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=950d8754-2fae-43c7-a366-215d08400d92

At Higher Ed Partners (HEP), we’re on a mission to transform access to higher education by helping our university partners deliver high-quality, accessible, and career-focused online programmes.

This role is ideally suited to experienced leaders from Student Success, Customer Success, Retention, Contact Centre Operations, Customer Experience or Revenue Operations backgrounds. Applicants with a proven track record of leading high-volume retention or lifecycle functions and delivering measurable commercial outcomes are encouraged to apply.

This is a high-impact leadership role where you’ll use insight, analytics, automation, and AI to solve complex challenges, improve student outcomes, and directly influence business growth.

We’re looking for someone with:

Proven hands-on experience in retention, lifecycle management, or customer success

A strong track record of improving retention and progression through data-led strategies Strong commercial acumen and analytical capability.

Experience leading high-performing teams and cross-functional initiatives.

Expertise in CRM systems, automation, and multi-channel engagement strategies.

Why join HEP?

✨ Salary: £65,000 – £70,000 DOE

✨ 25 days holiday + bank holidays

✨ Company pension

✨ Health & wellbeing programme

✨ Sick pay

✨ Free flu jabs

✨ Employee discounts

✨ Referral programme

✨ On-site parking

At HEP, our values drive everything we do:

Driven. Inclusive. Collaborative.

If you’re a strategic leader who thrives on solving problems, using data to drive decisions, and building high-performing teams, we’d love to hear from you.

Apply now or reach out directly to learn more.

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Pay: £65,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

Will you now or in the future require sponsorship?
Do you have a proven experience leading a retention, customer success, student success or contact centre operation.
Do you have experience owning retention, progression or customer lifecycle KPIs in a high-volume environment?
Do you have experience managing operational budgets, forecasting and resource planning?
Do you have proven ability to improve retention, revenue and customer lifetime value through data-led interventions?
Do you have strong commercial and analytical skills with experience using Salesforce or similar CRM platforms?
Experience leading large volume teams?
Are you able to reliably commute 3 days a week to either St Albans or Brighton sites?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Quick apply

Refine Your Search

customer support & client services managers jobs in tewin, hrt

Head of Retention

Customer Success Supervisor

Customer Support Team Lead

SVP, Client Delivery (EMEA)

Customer Service Advisor

Centre Support Manager (12month Maternity)

Manager of Customer Support, London

EMEA Customer onboarding Lead

Customer Support Team Lead

Customer Experience Lead

Team Lead - US Operations

UK Customer Engagement and Support Lead

Head of Customer Experience

Customer Service Lead

Contact Centre Team Leader

Head of Client Services

Head of Customer Operations

VP, Customer & Solutions

Senior Director, Global Customer Support (Relocate to Singapore)

Advertiser Solutions Vendor Lead, Programmatic and Direct Support

I want to receive the latest job alerts for customer support & client services managers in tewin, hrt

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