Service technician Work, Jobs in Thame, Oxf (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
13d
Apprentice Engineer - Technical Support
Niftylift Ltd —Milton Keynes
- £16,640 - £26,436 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Service Controller (2 positions available)
Logisnext —Thame
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Completions Technician (Secured Lending & Repossession Sales)
Lightfoots LLP —Thame
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
4d
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
2d
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
10d
Motor Vehicle Technician
Browns Garage Thame —Thame
- £35,000 - £50,000 a year
- Full-time
- Heavy lifting
- Schematics
- Customer service
- Free parking
- Employee discount
Quick apply
13d
Arc Care Technician
Harvey Water Softeners —Reading
- £33,600 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Assembly Technician
Hewland Engineering —Maidenhead
- £30,000 - £37,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Maintenance
- Sick pay
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Mill Technician - OTE £35k plus new electric car scheme launched for colleagues!
Noble Foods Limited —Buckingham
- £30,166 - £31,336 a year
- Overtime
- Health & wellbeing programme
- Employee discount
Quick apply
Technician
AGNG PUMPS & INJECTORS SERVICE LTD —Bicester
- £28,000 - £30,000 a year
- Overtime
- English
- In-person
Quick apply
9d
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
Handy Helper Technician
Community Impact Bucks —Aylesbury
- £28,000 a year
- Part-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
Quick apply
12d
Technician
Mondelēz International —Reading
- Full-time
- Customer service
- Computer literacy
- English
- Employee assistance programme
- Employee discount
Junior Assembly Technician
Hewland Engineering —Maidenhead
- From £26,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Continuous improvement
- Sick pay
Quick apply
Assistant Technician
University of Reading —Reading
- £24,685 a year
- Full-time
- Computer literacy
- Laboratory experience
- Warehouse experience
12d
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Computer networking
- Employee discount
Quick apply
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Travel
- Computer networking
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £27,000 - £29,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
9d

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service technician jobs near thame, oxf

Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year
13 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in thame, oxf

Customer Experience Coordinator

Apprentice Engineer - Technical Support

Service Controller (2 positions available)

Completions Technician (Secured Lending & Repossession Sales)

Maintenance and Contracts Co-ordinator - Full Time

IT Support Technician

Motor Vehicle Technician

Arc Care Technician

Assembly Technician

Data Center Technician , Operations, IT, & Support Engineering

Mill Technician - OTE £35k plus new electric car scheme launched for colleagues!

Technician

Technical Support Technician (Office-Based)

Handy Helper Technician

Technician

Junior Assembly Technician

Assistant Technician

Junior AV Engineer

Data Centre Technician , Data Center Operations

Junior IT Technician

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