onboarding manager Work, Jobs in thames ditton, sry (with Salaries)

Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
HR Manager
Daytona Motorsport —Esher
- Up to £42,500 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
10d
Deputy Manager Kingston
INDITEX —Kingston upon Thames
- Full-time
- Leadership
- Employee discount
Quick apply
Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Senior Product Compliance Manager - KYC & Onboarding
Wise Australia Investments —London
- £83,000 - £118,000 a year
- Travel
- Communication skills
Recruitment Coordinator
Royal Star & Garter —Twickenham
- £27,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
2d
Operations Support Manager
CitySprint —Poyle
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
2d
Product Lead - Onboarding Experience
Wise Australia Investments —London
- £120,000 - £145,000 a year
People Administrator
Impact Food Group —Woking
- Full-time
- Administrative experience
- Human resources
- Organisational skills
Quick apply
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Onboarding Project Manager
Block, Inc. —London
- Spanish
- Project management
- Travel
Partner & Counsel Onboarding Manager - EMEA
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Employee discount
- Flexible schedule
1d
Manager, Customer Success
Anthropic —London
- £165,000 - £195,000 a year
- Hybrid work
- Management
- Bachelor's degree
- Contracts
- Flexible schedule
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
13d
Acquisition Training and Onboarding Manager
LRG —Camberley
- Hybrid work
- Sales
- Project management
- Organisational skills
Quick apply
CDD Operations Manager – High Risk Vertical Onboarding
Worldpay (UK) Limited —London
- Bachelor's degree
- Mentoring
Quick apply
Manager, Implementations
Canoe Intelligence —London
- £100,000 - £120,000 a year
- Hybrid work
- Management
- Project management
- Continuous improvement
- Work from home
- Employee assistance programme
7d
Onboarding Property Manager
LRG —Camberley
- £36,000 a year
- Microsoft Excel
- Administrative experience
- Data entry
- Employee discount
Quick apply
9d
Senior Customer Onboarding Manager
Smartly —London
- Project management
- Bachelor's degree
- No degree
Deputy Manager
Searchlight Ventures Ltd —Addlestone
- £33,592 - £38,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance

I want to receive the latest job alerts for onboarding manager in thames ditton, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Manager

WeMaintain -
London

Quick apply

Job details

£50,000 - £60,000 a year

Qualifications

Maintenance
Cost control
Contracts
Leadership
Communication skills

Full job description

Our Mission:

To place the best of human and technology at the heart of building maintenance. By combining the expertise of engineers in the field with the agility of technology, we aspire to be a major player in facilitating economic, digital, environmental, and social transitions for the better, particularly with the advent of smart buildings.

We are convinced that combining technology and innovation to enhance technical professions will be successful by granting autonomy, time, and recognition to engineers—the true experts in the field—and is essential for successful performance. This is why we develop hardware and software solutions to provide real-time, reliable, and comprehensive data to optimize building management.

Everything in the company is built around its values: Care, Grit, and Uniqueness. We apply them daily within our teams and with our clients and partners.

WeMaintain's mission is to drive the transformation of building operations with our unique end-to-end platform. Join our dynamic and energetic team as we shape the future of maintenance.

Why Join Us?

At WeMaintain, we are committed to embodying each of our values in our daily work:

Care, in every interaction with our clients and colleagues.
Grit, in our determination to always go above and beyond and deliver superior quality products.
Uniqueness, in our goal to always enable everyone to feel comfortable expressing their opinions and testing their ideas to transform our industry.

Join our team and help shape the future of maintenance while working in a supportive and collaborative environment.

If you are ready to make an impact and drive change in a growing company, we would love to get to know you. Join us at WeMaintain and be part of our journey to revolutionize the industry!

Who Are We Looking For?

We are seeking an experienced and driven Customer Support Manager to lead our lift and escalator service operations. This role is responsible for managing day-to-day field operations, overseeing service and maintenance teams, and building strong customer relationships. The ideal candidate combines technical understanding of the lift industry with strong leadership, planning, and client-facing skills.

What Will Your Future Role Be?

Field Operations Management

Lead, manage, and support field engineers and technicians across service, maintenance, and repair activities
Plan and coordinate workloads, schedules, and resource allocation to meet service targets and SLAs
Monitor job quality, productivity, and safety compliance across all field activities
Ensure adherence to statutory regulations, safety standards, and company procedures
Support recruitment, onboarding, and ongoing development of field staff
Conduct performance reviews, toolbox talks, and technical guidance sessions
Act as escalation point for complex technical and operational issues

Customer Relationship Management

Serve as a primary operational contact for key customers and contracts
Build and maintain strong, long-term customer relationships
Manage service delivery performance against contract requirements
Handle escalations, service concerns, and customer complaints promptly and professionally
Attend customer meetings, site reviews, and performance reviews
Identify opportunities for service improvements and contract growth

Operational & Commercial Control

Track KPIs including response times, first-time fix rates, callbacks, and customer satisfaction
Work closely with sales and commercial teams to support renewals and variations
Control operational costs, overtime, and materials usage
Support quotation reviews and technical scope validation where required
Prepare operational reports for senior management

Health, Safety & Compliance

Promote a strong safety culture across all field teams
Ensure risk assessments and method statements are followed
Investigate incidents and implement corrective actions
Maintain compliance with lift industry standards and regulatory requirements

You Are the Right Person for Us If:

Essential

Strong communication skills with the ability to engage confidently with engineers, customers, and senior stakeholders
Proven experience managing and leading field-based or mobile service teams
Commercial awareness, with experience balancing service delivery, cost control, and contract performance
Ability to plan, prioritise, and manage multiple operational demands
Leadership presence with a people-first approach to team development
Experience working in fast-paced, service-driven environments

Desirable (Not Essential)

Industry qualifications in lift engineering or related discipline
Knowledge of relevant lift and safety standards
Experience managing service contracts and SLAs

️ How to Apply?

We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us.

What we value most is drive, curiosity, and potential — not a perfect resume.

To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better.

At WeMaintain, we celebrate diversity, encourage personal growth, and are committed to inclusivity. Whatever your background, journey, or identity — we warmly encourage you to apply.

Recruitment Process:

Phone interview with Recruitment lead - 30 minutes
Face to face interview with Senior management - 1 hour

Quick apply

Refine Your Search

onboarding manager jobs in thames ditton, sry

Customer Support Manager

HR Manager

Deputy Manager Kingston

Client Success Onboarding Manager

Senior Product Compliance Manager - KYC & Onboarding

Recruitment Coordinator

Operations Support Manager

Product Lead - Onboarding Experience

People Administrator

Customer Success Manager (CSM)

Onboarding Project Manager

Partner & Counsel Onboarding Manager - EMEA

Manager, Customer Success

Customer Success Manager

Acquisition Training and Onboarding Manager

CDD Operations Manager – High Risk Vertical Onboarding

Manager, Implementations

Onboarding Property Manager

Senior Customer Onboarding Manager

Deputy Manager

I want to receive the latest job alerts for onboarding manager in thames ditton, sry

Related Searches

Explore jobs in more locations

Our Mission:

Why Join Us?

Who Are We Looking For?

What Will Your Future Role Be?

You Are the Right Person for Us If:

️ How to Apply?

Recruitment Process:

Jobseeker tools

Employer Tools

Browse

Stay Connected