Reservations manager Work, Jobs in Thames Ditton, Sry (with Salaries)

Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Front Office Team Member
IBIS —Hayes
- £14.80 an hour
- Part-time
- English
- Hotel
- Employee discount
- Flexible schedule
Quick apply
1d
Office Administrator
The Petersham Hotel —Richmond
- £30,000 a year
- Full-time
- Bar
- Social media management
- Computer literacy
- Free parking
Quick apply
2d
Manager Station Operations London Heathrow
Alaska Airlines —Hounslow
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
3d
Reservations Manager
Prezzo Italian —London
- £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Reservations Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist / Guest Service Officer - FIXED TERM
Plaza Premium Lounge (UK) Ltd —London Heathrow Terminal 4
- £12.72 an hour
- Full-time
- Microsoft Word
- Hospitality
- English
- Free parking
- Health & wellbeing programme
Quick apply
2d
Personal Assistant (x2 Positions: 1 Permanent, 1 Fixed-Term Contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Ticketing and Reservations Executive
Flight Directors —Horley
- £24,785 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Free parking
- Store discount
Quick apply
MR PORTER LONDON - Guest Relations & Reservations Manager
THE ENTOURAGE GROUP —London
- Weekend availability
- Hospitality
- Bar
- English
- Employee discount
- Referral programme
Quick apply
Duty Manager
Radisson Red London Twickenham —Twickenham
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Reservations Supervisor, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance programme
- Sick pay
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Reservations Manager
The Stafford London —London
- Weekend availability
- English
- Hotel
- Team management
- Employee discount
- Life insurance
Quick apply
1d
Assistant Head of Reservations
The Lanesborough —London
- English
- Hotel
- Employee discount
- Life insurance
7d
Reception & Reservations Manager
JKS Restaurants —London
- Full-time
- Bar
- Front desk
Quick apply
House Host Manager
Maison Estelle —West London
- £37,600 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Front desk
- Employee discount
Quick apply
2d

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Customer Relations Executive

London Square -
Kingston upon Thames

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
On-site gym
Company pension
Tech scheme
Discounted gym membership
Employee discount
Gym membership
Life insurance

Qualifications

Communication skills

Full job description

About Us

At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.

About the Role & Team

As a key member of the Sales team and reporting into the Regional Sales Manager, you will play a vital role in maintaining exemplar standards across London Square’s on-site marketing suites and show homes, spread across multiple developments within our portfolio. Based on-site, your primary responsibility will be to uphold an exceptional sales environment and deliver a seamless customer journey.

Your role will focus on providing a world-class customer experience from the initial point of contact through to legal completion and handover, aiming to achieve a market-leading Net Promoter Score. Through effective communication with customers and agents, you will ensure a smooth, efficient process through to legal completion.

Key Responsibilities

Progress sales from reservation to completion, liaising with buyers, solicitors, and stakeholders.
Build and nurture strong relationships with purchasers, delivering a bespoke service.
Manage CRM systems to track interactions and milestones, ensuring smooth communication.
Lead on all formal communication to customers during their journey including options and choices selections, pre-completion correspondence and home demonstration appointments alongside the Customer Service Managers.
Provide updates on build stages through newsletters and personalised communication.
Organise and attend buyer-focused events, offering a premium experience.
Respond promptly and professionally to queries, ensuring resolutions meet buyer expectations.
Work closely with the Development Team to ensure we’re delivering customer-focused schemes.

Key Skills & Experience:

Empathy and Communication Skills: Able to understand and respond to customers' needs with empathy, fostering a positive customer experience.
Commitment to Service Quality: focused on delivering an exemplar standard of service that aligns with the company's vision for customer experience.
Detail-Oriented: Ensures that customer information, documents, and selections are accurately recorded and tracked.
Time Management: Capable of prioritizing tasks to ensure timely communication and project progression, especially around critical dates like legal completions.
Interpersonal Skills: Comfortable communicating with customers through various channels (phone, email, messaging apps) and maintaining a professional, friendly tone.
Knowledge of Housebuilding Processes: Understanding the stages from customer exchange to legal completion and handover.

What’s in it for you?

Ensuring you have a work-life balance and stay healthy and happy is important to London Square. We offer the following core benefits.

Competitive compensation package and discretionary bonus.
Group Pension Scheme and Life Insurance.

25 Days holiday plus bank holidays including a holiday trading scheme and long service days.

In addition to these core benefits, we offer other benefits which may result in tax or money savings. Some of these include:

Mobile phone Allowance
Dental Cover

Bupa Employee Assistance

Virtual GP Service

Salary sacrifice scheme for electric vehicles

Cycle to Work

Gym Membership corporate discounts

Health Cash Plan

Perkpal (shopping discounts)

Tech Scheme

Payroll Giving
Free onsite gym (head office)
Free breakfast & lunch (head office)

Our Commitment

Our success is driven by our people. We’re an energetic, entrepreneurial business where ideas are backed, responsibility comes early, and everyone plays a part in shaping what we build and how we work. As we grow, we’re looking for talented people who want to help make London a better place to live and who want to grow with us.

London Square are proud to be an equal opportunities employer. If you require support as part of your application or require more information please email [email protected].

At London Square, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

As part of our commitment to personal data privacy, we want to share how we will use your application data. This data will be held in our system to process your application to this role, and to consider you for any future opportunities which match your experience. For further information, please review our privacy policy Privacy Policy & Cookies | London Square.

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Refine Your Search

reservations manager jobs in thames ditton, sry

Customer Relations Executive

Reservations Agent Day

Reservations Manager

Front Office Team Member

Office Administrator

Manager Station Operations London Heathrow

Customer Relationship Manager

Reservations Manager

Reservations Manager

Receptionist / Guest Service Officer - FIXED TERM

Personal Assistant (x2 Positions: 1 Permanent, 1 Fixed-Term Contract)

Ticketing and Reservations Executive

MR PORTER LONDON - Guest Relations & Reservations Manager

Duty Manager

Reservations Supervisor, Pre-Opening - The St. Regis London

Head Host / Reservations & Guest Experience Lead

Reservations Manager

Assistant Head of Reservations

Reception & Reservations Manager

House Host Manager

I want to receive the latest job alerts for reservations manager in thames ditton, sry

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