Client services Work, Jobs in Thamesmead East Se2 (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
2d
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
2d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Sales Representative
Top Granite Marble Ltd —Belvedere
- £29,420.00 - £63,685.04 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
9d
Complaints Handler
Right Choice Insurance Brokers —Romford
- £31,359 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Billing Administrator Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,271 - £30,985 a year
- Full-time
- Analysis skills
- QuickBooks
- Financial services
- Free parking
- Store discount
Quick apply
2d
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Operations & Client Services Manager
N5 SECURITY LTD —Romford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Driving
- Organisational skills
Quick apply
Data onboarding specialist
Titchfield Group —Hatfield
- £27,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Business Analyst & Client Services Consultant
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- English
- Work from home
Quick apply
Luxury Sales Professional- Lakeside
Chisholm Hunter Ltd —Grays
- From £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Front of House Receptionist
Shumailas Aesthetics & Laser Clinic —London
- £108 a day
- Full-time
- Front desk
- In-person
Quick apply
4d
Law Firm Receptionist
Law Lane Solicitors —London
- £24,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Senior Sales Consultant (Furniture)
Nick Scali Furniture —Thurrock
- £26,000 - £45,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
3d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
5d
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply

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client services jobs near thamesmead east se2

Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in thamesmead east se2

Client Retention Manager

Client Services & Order Coordinator

Customer Service Coordinator

Executive Assistant to CEO

Sales Representative

Complaints Handler

Billing Administrator Brentwood

Travel Consultant

Visa Documentation Agent

Operations & Client Services Manager

Data onboarding specialist

Business Analyst & Client Services Consultant

Luxury Sales Professional- Lakeside

Partnerships Associate

Front of House Receptionist

Law Firm Receptionist

Senior Sales Consultant (Furniture)

Client Services Coordinator

Remote Support Desk Operative

Scheduling Administrator

I want to receive the latest job alerts for client services in thamesmead east se2

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